Doug-Al Automotive Inc

3.3 (27)

  252 Kenmore Ave, Buffalo, NY 14223
  (716) 836-9139
  facebook.com
  Claimed

Car repair and maintenance service

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dan Cares
a year ago
Terrible service. Charged me twice what they quoted, had my car for a month. I pay, pick up my car not even a mile down the road had to turn around and take it back. Check engine light came on and it was smoking and making a rattling sound. Doug is a jerk. Very pompous and proud of himself. I don t know what he s proud of, he s a second rate mechanic who has shady business practices. Time to retire doug, hang it up, the game has changed too much for you. Oh and they also charge a fee for using a credit card. Save your money and the frustration. Go somewhere else!Services: Electrical repair, Steering & suspension repair, Electrical, Auto engine diagnostic, Oil change

  Migz z
5 months ago
Place junk dont buy the cars here they are junk thats why nobody helps when the see u looking at a car place just looks shady like the last comments go to a better location

  Eric D
3 years ago
Brought a car here for an alignment (recommended by a friend). They charged me a ridiculous price and told me I had a bad bearing when I just put them on new, and even told them that I just put them on new. Brought it home so my dad (he's lost most of his vision) and brother could check it out. My dad was able to tell right away that the wheel was loose. I'll NEVER bring any car here again.Services: Steering & suspension repair, Wheel alignment

  Mary Smith
4 years ago
NEVER GO HERE!!!!!!! I was quoted a price for a water pump, it took two weeks to look for the problem, was quoted for a water pump, when I picked up my car that was not the problem. A water pump is more expensive than a thermostat but still had to pay the price for the water pump, also tacked on a $35.00 charge for using my credit card. Took two weeks to diagnose the problem (which was the wrong diagnosis) and 2 more weeks for the work to be done. $50.00 for two gallons of antifreeze REALLY! Stay away from this place!!!!!

  Hiruy Berhane
10 years ago
Charged an arm AND a leg for very simple work done on my car. Told me they ordered part they needed for my car, then when I came back almost 2 hours later they said they just put in the order and would take at least 45min. Will never give this dishonest shop my business again and I would recommend that people who don't appreciate being jerked around follow suit. I went there simply for automotive repair but GOD HELP someone who buys a car from this place...

  Barbara Gangi
6 years ago
What a great team. Al Caci took care of my BMW and we were totally pleased with the speed and expertise which he completed the job. Greatplace to do business. I highly recommend them. Thanks again Al!

  Tracey De George
9 months ago
Chris is a great mechanic and always does a perfect job on my Corvette

  Tammy Swanekamp
8 years ago
Very highly recommend. Been everywhere around here, and they are always fair on time estimated and pricing!! Its nice to finally find a mechanic we can trust!

  Rahul Pratap Singh
2 years ago
Went for a battery change: Told me that he would only put in 130$ Interstate battery & over all around 200$, but ended up charging me 150$ for the batter and over 247$ in total.. Big rip off

  william virella
2 years ago
I purchased a car from from Al, MGB 1980 very happy with car but when I took it to his shop for repair he ripped me off ,had clutch work done , had to take it back twice and when I looked up price for parts , the parts come in a kit , he charged me individually for each part , the cost in the catalog book of MGB is only $54.00 dollars for kit , he Charged me almost $800.00 dollars and he had my car for 3 weeks total , I will not be doing Business with him ever again.Service: Transmission

  justin efriend
6 years ago
Told me the price was going to be $245 then charged me twice that for the work. He'll say, "well, i can't tell you an exact price" but he also won't tell you the high price BEFORE he charges you. Disreputable.

  Cathy Reade
5 years ago
My mother and I have been going to Doug Al for years. Great guys, their work is good and the prices are fair. Highly recommended.

  Liam Burke
6 years ago
Good guys, do honest work. Relatively quick, and haven't ever been unavailable. Would recommend.

  Judy Greenwald
4 years ago
Very nice staff and excellent service always trying to be fair and honest

  Joe M
3 years ago
Quick honest service. Very knowledgeable.

  dick carr
5 years ago
Nothing but the best service and fair pricing

  jcruise201 Aaa
2 years ago
Very professional and honest

  Annerik Robles-Irene
6 years ago
Good

  levon masich
2 years ago
Great place

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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