AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joycee Williams
a month ago
Just had an outstanding customer service experience with James and Myles!!! I was thoroughly educated on the importance of returning my brakes and rotors. Never had it been explained to me that I have a warranty and that I could possibly get money back or my items at no additional cost.Huge kudos to these two for helping me out!

  mel hoy
2 months ago
Miles Cameron assisted my light replacement needs, (tried to bribe him with a coffee) lol but he helped me, had a lil trouble with extraction but sent me on my way safe & sound. Couldn't be more pleased. Bailey auto zone is a 1st stop.

  Norreal Willams
4 weeks ago
This is one of the worst AutoZones I ve ever been to in my life !! The young stubie manager I think his name is Miles !!! He s very very rude , went and hid so he didn t have to help me, the other staff seemed lost as well !! I will NOT BE RETURNING, I wouldn t recommend this location I don t know about the entire business as a whole but yeah , shame on y all.

  Shauntia Hicks
a month ago
never had any issues good customer service

  Mike Krol
3 months ago
Always top service here. Knowledge of vehicles �nd customer needs

  Georgetta Taylor
8 months ago
I came into Auto Zone today , for assistance with my Mercedes-Benz vehicle . I was greeted with a smile and taken very well care of and great customer service by the general manager KEN . Very helpful with all my questions & concerns . I was saddened to hear that it s a possibility that he might be leaving the area soon . I told him there needs to be more people like himself and I wish he would stay .. this area definitely needs more people like himself . Best wishes KEN , you ll do very well .. Kudos to you !!!

  Roxanne Avery
3 months ago
Quick in and out service

  M Worthy
a year ago
They have a lot of auto parts with lifetime warranties. However, some auto parts have cancer reproductive harm. Look at the pictures.

  Mary Ann Deptula
9 months ago
isiah Tyler, was o ver the top exceptional.... Customer service was above and beyond!!! The other two fellows ... barely present, acted like our presence and sale was of a nuisance and hinder to them.. Jeffrey had a bad attitude, and did not hide the fact that he actually had to cash us out.. I , after two attempts made him half smirk... Please employee of the week, month. Etc.. Isaiah is deserving of a raise... Title change . Some kind of recognition.. and I failed to mention he went through a lot from a patron prior to us..

  Abdullah forhad
4 months ago
Stupid stuff on there, I came today 8-49pm they said they are closed but apps showing they closed 9.00pm.

  William Jarosz
7 months ago
I ask for brake pads n rotors . They said they would put it aside. So I take the day off work to do my brakes. They needed to be ordered. Totally incompetent staff at Bailey Ave location

  Bean Baby
a year ago
Came here at the time they supposedly opened and the manager the Jamaican lady sat in her jeep and watched me go to a closed door at the time auto zone should be opened and they wasn t. She was to busy doing her own thing. So I went on Main Street. Love auto zone but the manager here is worthless and they should find someone that actually cares for the customer and not just a check ..

  Review Specialist
7 months ago
Garbage wait time 20-30 mins no service this store sucks get new people obviously they do not care and they always give you the wrong parts

  D J
a year ago
I went to AutoZone to buy some car seats for my vehicle just more or less to decorate it make it look better these car seats been there for years dust was even on the boxes but the price has never went down very expensive and not worth the money I wind up going on Amazon to purchase my items they want more than what the car seats are worth at AutoZone

  Mjaye Wms
a year ago
For auto parts and accessories. The staff are always helpful in your finding what you need. The prices are always surprisingly lower than i expected, when compared to other auto stores.

  Josh Matthews
5 years ago
Great staff! They are really knowledgeable and right there to help with any questions or concerns you may have. They recommended a part that was actually cheaper to save me money when they clearly could have sold me the more expensive part . I would of not know the difference.This is a great place that I would recomend to anyone that has limited knowledge on vehicles as they are right there to guide you.A+ AUTO ZONE (bailey ave)

  Allison
5 years ago
Purchased a pair of headlights November 14, 2018. One of the headlights went out tonight. Jessica was nothing short of absolutely fabulous. I was in and out with a no-questions-asked return and replacement installed in less than 15 mins. I was impressed with her professionalism and adept manner in which she remedied the situation with great care and confidence. Jessica gets 10 stars in my book. Thanks again.

  J Ardesia Morrow-Barlow
2 years ago
It's ok for regular vehicle parts, be very specific about what you need & know your parts like me. They often will give you the wrong parts because of inexperience workers. Other than that it's ok if you know you car game!!!

  Kisha Hall
5 years ago
Pretty good customer service, no issues. Clean and stocked. If they don't have an item they will order for you.Downfall... not enough people working, they are always busy grrrrr

  Kirsten B
5 years ago
Came for the rods that hold battery in place. Didnt have the ones with the j shape, but the guy was able to bend it to fit so my battery wouldn't jolt around until I got the right ones. He spent about 20 minutes trying to get it to work for me. Was not expecting someone to do so much when they didn't have to.

  jerome gilbert
a year ago
the guys are always friendly and helpful and nine times out of 10 they have what you need

  Emily Bartz
2 years ago
The people that took our order were very polite and I had to return an item they were very nice and kind and there work ethic was 100

  Paul Rajczak
5 years ago
After struggling in the cold and pelting snow trying to put on wipers for our car we realized we needed help. With tape around an secured wiper we drove to the closet AutoZone. We were greeted by a nice young man who had us back in business in less than 5 minutes. AutoZone does wiper replacement for free and with a smile. We of course tipped him for his efficiency an braving the cold without complaint. Next time AutoZone will be our first stop!

  Thomas Sachs
2 years ago
Very bad service. I wanted a paint color for my car and they said their was no way to do that. I did it myself and looked it up online it was easy to match.

  Laquetta Bridges
5 years ago
My experience this time around was amazing with the two customers services work was sweet had wonderful customer service help. In a timely matter very satisfied customer

  Emanthat Harris
3 years ago
Fast, friendly service, directed me right to the part i needed with little information given. Very professional and helpful. Helped me carry my shocks to the car.

  Claude Prunty
a year ago
I go there all the time and never had a problem with Parts, battery charging, or lack of knowledge by the staff.

  Jokah H Jish
3 years ago
Never a good time here. The wait time is extremely long. 1 quart of oil? Half hour to cash out. Service is great the wait spoils all of it

  Sarah Omicioli
4 years ago
Great service! Duane helped me figure out what was wrong with my car which saved me money and time. Win, win! I'm so glad to have AutoZone in the community.

  Ant Richards
a year ago
Always have EXACTLY what I Need and Very Friendly and Helpful..