Precision Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebecca Chavez
3 weeks ago
This shop is literally a life saver. Had diagnostic warning popping up on my car that wouldn t go away even when I cleared them. Took my car to dealership and they tried to say I needed my entire engine wire harness replaced and reprogrammed for $3300. Came in to see Eric and he was super transparent and informative. He provided multiple case scenarios and pricing upfront. Rye was also super helpful, professional, and nice at the front desk. They both made the entire process extremely easy, quick, and affordable. Ended up having my wire harness for my TPMS repaired and a few odds and ends replaced in less than 24 hours and just a couple hundred bucks. HIGHLY RECOMMEND this shop.

  Tori Hinn
a month ago
Went to Eric and team for my annual NYS inspection and they couldn t have been a better choice. Very honest, friendly, and upfront. Super easy, quick and thorough service. Rye at the front desk is also a joy. Highly recommend and will come back for future services!

  Taher Motiwalla
6 months ago
Eric and team are awesome! I went for a routine maintenance check and Eric was so upfront, honest, and reasonable with pricing and what needed to be done for my car. The team was so particular and did a thorough job. Will definitely go back.Services: Tires, Oil changeServices: Tires, Oil change

  Patrick Ciccone
3 months ago
Eric and his team are great--Precision Transmissions have serviced two of my cars over the years, and brought back one of them from the brink after a deer strike. Can't recommend more highly!

  Jia Jun Lee
7 months ago
Eric and the team were excellent. I had an appointment to check out my rear brake pads. They confirmed it needed changing and also spotted a missing bolt in my front wheel. They ordered the parts, changed my rear brake pads and rotor, and replaced the missing bolt all in one day, keeping me updated throughout. Transparent service and prices, high quality work and great communication! This will be my new go-to auto repair shop.

  Andrew Wilson
2 years ago
Eric and his team are beyond five stars. Incredibly friendly staff, very knowledgeable, and they won t take your money. It s hard to find an honest reliable shop in New York but this is the one! I always trust my truck in Eric s hands and know they do a great job.

  Stephanie A Owusu
10 months ago
Eric and his team were wonderful! They were very professional and kind. Eric was able to figure out the problem with my vehicle that 2 other auto shops failed to do. He realized that they had in fact caused the issue and his team took care of it. I will definitely continue to use Eric and his team's services going forward. Thank you!Services: Electrical, Auto engine diagnosticServices: Electrical, Auto engine diagnostic

  Anna G
4 months ago
Got a thorough diagnostic before a trip upstate and an oil change. Eric was very kind and easy to work with they made it simple to drop off my car without an appointment. Would recommend!

  Nathan Hulsey
a year ago
I came in to get my 60k mile checkup for my car. Eric is courteous and efficient as is the rest of his team. Not only did they get the 60k check up done, but also replaced my break pads and rotors in a day. Eric walked me through all of the pricing as well. Incredibly professional and kind. They will continue to have my business!Services: Air & cabin filter replacement, Brakes, Brake service & repair, Oil changeServices: Air & cabin filter replacement, Brakes, Brake service & repair, Oil change

  Derrick Dent
a year ago
Absolutely great shop. Very personable, they never talked down to my partner when she went to get work done on our car. They were so helpful to us when we were trying to navigate the process of dealing with insurance after we got into an accident. You can really tell when businesses care about their customers, and I highly recommend them.

  Juanita J.
10 months ago
3 times I tried to get my car inspected...each time, I got an attitude from the guy at the office. 1st time, he wouldn't talk to me because I wasn't wearing a mask. Okay no problem, I went and got one. Then, he told me he can't help me because I didn't have an appointment. Again, no problem. I tried to make an appointment and he said they're all booked. So I tried calling instead...I called and scheduled an appointment. My appointment was for 8am. I arrived at 8:05 but there were 2 cars already in the driveway. I waited a few minutes but neither car moved so I I had to find parking. Once I walked I'm at 8:09 the same guy from before told me "Well, sorry we've moved on since then". As he's telling me he's not sure when he can take my car, another man walks up with no mask and he not only proceeds to chat with him maskless, he tells him they can take him right away and help him find parking. Not sure if I look like someone this man hates but I guess this isn't the shop for me.

  natalie repetto
a year ago
Came in last minute for an NYS emissions test. Eric, the owner, and his team are great. Quick and friendly service. Took the time to tell me about some specifics on my vehicle I didn't even know about and gave me tips on how to keep it running for a long long time. Excellent shop with a kind and generous owner. Highly recommend!

  Ashley Edokpayi
a year ago
Fast and expert service - Eric and his team took care of my car quickly and ensured I got the best service. Incredibly friendly, professional and welcoming. I needed an oil change and tire check before a long road trip, and they made sure I was good to go. Precision will be my go to car shop moving forward!

  J. SINES
10 months ago
Eric and his team are outstanding technicians. Eric has taken the time and consideration to carefully walk me through what is being done and why. An honest man with an honest business. I will be a customer for life!!! Thanks!

  Finnegan Shanahan
a year ago
Eric and his crew go the extra mile. I have brought my car in many times for oil changes, inspection renewals, etc. I recently came in with a more substantial fix and had to leave my car for a couple of days. I chose an extremely hectic and busy week to bring my car in, and they still were able to accommodate my schedule and make it happen. Having worked in sales/retail/mom-and-pop businesses for years, I am really impressed with how gracious and patient Eric and the crew were with me and the other customers on a chaotic Friday afternoon something far from easy to pull off, and rare to do well. It is so clear that they know how to treat their people!Services: Electrical, Auto engine diagnostic, Wheel alignment, Oil change

  Jamie Valdez
11 months ago
Idk how this place has 4.7 but maybe it's the people with the fancier cars and more money that get the good treatment. My older car and myself didn't get the same treatment. Overpriced and always arrogant and entitled. Not the mechanic i can trust, sorry i know he's gonna reply in his usual "i make no mistakes defensive ways" but i won't reply back. I'm not going to give him that privilege, i already got enough attitude and don't need to go thru it again. One time I brought a car he said that they don't do transmissions, well change the name of your shop mister. They're are better and humbler mechanics out there. No need to deal with his ego.

  Michael DeDora
2 years ago
Stopped in for an inspection. Eric is extremely friendly and offered a few different times for my appointment. I returned the following day and waited about a half hour for the inspection. Eric and his team seem extremely competent and this shop strikes me as well run, so I'd definitely return if I have any issues with my truck. FYI - inspections are cash only.

  Chadwick Roberson
2 years ago
My wife and I found Precision Transmission online and the wonderful reviews were 100% accurate. Eric was was extremely helpful and even educated me on a few tips about my car. His team was very thoroughly and efficient despite their existing workload. I highly recommend their services if you want to build a relationship with an automotive service provider who will not cut corners and provide stellar service at fair prices.

  Willem Holzer
a year ago
I had my mirror clipped and take off. Eric was extremely communicative about the process and how he was saving us money through the process. I got competitive quotes from other mechanics and truthfully I didn t feel like they were saving me money or peace of mind like I had felt with Eric s team. Making precision my new go-to for repairs.

  Victoria Mia Eaton (Mia)
2 years ago
I m so glad I found this place. They were informative and transparent about what work my car needed, and took great care of me. I also think Eric is a great boss, as I overheard him assuring one of his mechanics that he d buy a certain tool himself for the mechanic, that he d have what he needed to do his job without having to spend his own money. That s a good boss! This is a good reliable place!

  James Lundeen
a year ago
Precision has worked on my car two times now and did a fantastic job each time. They replaced my tires, then brake pads, and even fixed a stuck passenger side door, no charge, while doing other work. They are upfront with costs and timing and provide a reasonable price for the high quality of their work. I would certainly recommend them and plan on coming back for any future work I need done on my Ford Escape.

  L-G
7 years ago
Great customer service very friendly staff, they will show you what is wrong and explain it to you which most places don't care to do. Get your car fixed here prices are explained in detail and its not a secret where your parts are coming from they don't hide anything. I will be back here its worth forming a relationship with this business and staff. Thank you guys very much.

  Tayler Milburn
2 years ago
Eric is my mechanic for life after this first experience! He was so kind and explanatory. The value of his services are amazing for the price. He even called to check-in on my Belinda (car) 2 weeks after my car had been returned to me. Wonderful experience after 3 fruitless visits from a mobile mechanic.Service: Auto engine diagnosticService: Auto engine diagnostic

  * Anushka Dufresne
3 years ago
I cannot say enough good things. I had precision complete my auto photo inspection and my experience was impeccable. The appointment was completed on time, and swiftly. The owner was so kind and friendly, and gave me so much information. We had the nicest chat and my transaction was seamless. While I hope to not need the services of an auto repair shop, I will absolutely return to Precision Transmissions.And yes, this is an authentic review- I was truly satisfied and happy to have used them!

  Peter Hwang
3 months ago
Cleanest shop I have ever seen, a testament to their attention to detail and professionalism.

  Annie Rosen
a year ago
I've gone to Precision a few times now (my car is 15 years old) and every experience has been excellent. Eric is honest and straightforward and incredibly helpful with making maintenance decisions for an older car. His team goes above and beyond with customer service. A neighbor referred me to the shop, and I refer anyone I know with a car.

  ade adoB
a week ago
Definitely right place to service a car as is recommended.

  Tiffany Titus
3 years ago
I had the absolute BEST experience here. On my way to the shop to get an inspection for my new car, I blew two tires. I was really upset when I got there and Eric was so calming and helpful. He explained everything they were going to do and was able to get two new tires installed that night so I could pick up my car early the next morning. I was also super impressed with the COVID-19 safety protocols in place to protect both me and the staff. A really great experience from an incredibly honest shop. Will definitely be back.Service: Wheel alignment

  P Y
2 years ago
Excellent service, clean and organized looking shop. The staff is friendly and was attentive to our questions and concerns. My husband and I brought in a used car we are interested in purchasing for a pre-purchase inspection. Eric took care of us every step of the way. We brought the car in at our appointment time and we waited while the inspection was being completed. It took about 45 minutes. Eric outlined all the issues he saw and even walked us through and showed us on the car each of the items so we could see for ourselves what he is talking about. He explained simply what it means and any potential problems it could lead to. Everything he saw was itemized and he gave us a ball park for repairs to keep in mind for if we do purchase the car. If we end up purchasing the car I would definitely have Eric and his team to work on it. They earned our trust!

  Nathaniel Jacobson
4 months ago
This company values the customer and does a thorough look at your problem. Plus, it is done within a professional time frame.