New Xcell Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zack Boger
a month ago
A mechanic that is friendly, fast, and reasonably priced? I didn't think they existed before I tried this place! Called to get routine car maintenance, got an appointment the next day, and it was done in under half an hour. Will definitely be using New Xcell for all our auto repair from now on. Thanks Eric!

  Damien Montes
a month ago
Great service, great prices and great work. Ive been here twice so far, once for a spark plug change and today for my vapor canister. Both done perfectly. Thank you!

  Glenn Lamkin
5 months ago
While visiting our son and his family in Brooklyn, had a flat tire and some other minor repair needs. Not being familiar with local auto repair shops, I randomly contacted New Xcell and talked to Ray. He was pleasant, knowledgeable, and willing to have my car towed to his shop and evaluate what was needed. Ray did all the necessary repairs in a timely manner and at a very reasonable price. I highly recommend Ray and his other crew members for auto repair needs.Services: Tires, General repairs & maintenance

  Peter Sun
2 months ago
I will never take my car anywhere else! Super friendly and honest staff, always does the best work with transparent pricing. Would not hesitate to recommend for any work that needs to be done.

  Diana Lee
3 months ago
Got my oil changed here. Prices fair and they were fast. Very nice and honest people. Highly recommend.

  Eileen Kelly
5 months ago
The only place I ll bring my car and I will miss it when I move across the country. Kind, honest and hardworking is how I would describe everyone at New Xcell. They have changed my oil for years, always been helpful with updating registration and tabs and this year I was involved in a hit and run which took off my drivers side mirror and Eric was so lovely to work directly with geico and handle the whole thing. 10/10

  Sean O'Sullivan
a month ago
Very friendly even to a non gear head, fast efficient and trustworthy. I never feel like they are creating anxiety to justify work, so when they recommend something I listen.

  Elvis Jimenez
5 months ago
Great service good prices.

  Eugene
9 months ago
Eric is a true professional and life saver. He was able to fix my car 1 day before the long trip and everything works like a clock now. Also the customer service is on a high level. Now it is my go to place if I have any issues with my car, I'm so happy that I found it!Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change

  Navin Gupta
6 months ago
Best auto repair experience I ve had - knowledgeable, fast, fair price. Always ready to do the best they can to service your car in an emergency.

  Ace Boogie
a month ago
Arrived for a vehicle inspection, great service, in & out within 20 min!

  Brian McCormick
11 months ago
They ve been providing service for my cars for over 10 years. Friendly, reliable, reasonable, fast, and helpful in a pinch. Had to take my Hyundai to the dealer for a service update recently, and while it was fine, it couldn t compete with the awesome people and work of this place.

  Susanne Cerha
a year ago
I have been a car owner for about 15 years and owned multiple cars. I live nearby the shop, and when the car battery died luckily in my garage they fixed it the same day. They are unbelievably nice and service minded, and genuinely care about you and your vehicle. I consider them a great staple of my neighborhood, one that makes living here convenient. I go every year for NYS inspections, oil changes and whatever else might need care. They have always met my expectations or gone above or beyond. Thank you!Services: Auto battery replacement, Tire rotations, Vehicle Inspection, Auto glass replacement, Battery, Oil change

  David Jolson
7 months ago
Great experience with Ray - he was courteous, prompt and straightforward throughout the whole process. Gave great service for a very reasonable price. In and out all in one day. Highly recommend this shopService: General repairs & maintenanceService: General repairs & maintenance

  Josef Najm
8 months ago
Great service and rates. Never had a concern speaking with Eric and appreciate his way of setting expectations. Recommend for those new to Brooklyn or need a repair and can t get to your guy .

  Just Gard
a month ago
Very helpful, will not gouge you unnecessarily like others. Honest about their assessment.

  Justin Ha
8 months ago
Super fast and simple. Got my NYS inspection here this morning and it took less than 20 minutes. Real honest team here. I could not recommend more.

  Zain Nomani
7 months ago
Dishonest pricing. Charged $145 for a synthetic oil change on my Ls430 that is typically $110-$115 - next time just head to the dealership.

  Molly Olsen
2 months ago
Super fast turnaround time for an oil change! Thank you!

  Carlos Lu
4 years ago
These guys are the BEST. I've been here a few times with multiple different cars. The service is excellent. They're knowledgeable and accommodating. Eric is a really smart guy and puts the customer's interest first and foremost. I can't say enough great things about these guys. I highly recommend taking your car here for whatever you need. 10/5 stars.

  philip greenberg
a year ago
Its an old school , honest , hard working team - ive used them for a few years -professional ,courteous and straight forward about what needs to be done to make repair. Always fits me in and always done on-time. Reminiscent of a place that my dad would go and trust with the family car back in the day -

  Jonathan Lam
a year ago
Eric Was able to accommodate us last minute while the shop was jam packed with cars. Was in and out in less than 2 hours. Huge thanks to him and his team.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Deva Nixie
5 years ago
Needed a new antenna installed on the roof of my car because mine I dont know what happened but it was damaged. They were able to order the part for me and in a few days later brought my car in and it was ready in less than 24 hours. So glad I was recommended this spot. I live far but it's worth coming here. Eric is fast and great with communication and service. Definitely come here for your car repair needs.

  Andre King
5 years ago
This shop is amazing the people are friendly an helpful, they will go out of their way to help and they will always work harder to give you a better price. They have made the process of rebuilding my vehicle so easy. They let me know the things I absolutely needed versus things that can wait. And they did it within my budget. A project that I was dredging was made into an well priced simple repair job in sessions. Just good guys. I recommend this place for anyone who wants to have an easy time fixing their vehicle.

  Geoffroy Bablon
3 years ago
I went in to New Xcell to replace tires and investigate an issue with my AC / blower, and the service I received was top notch. Service was fast, the manager Eric kept in great contact throughout, and I learned a few new things about my car. I would whole heartedly recommend this shop, just as enthusiastically as it was recommended to me by another happy customer.

  Amanda Cooper
7 years ago
Phenomenal place. They did a ton of work at a reasonable price... much lower certainly than the Honda dealerships I've gone to (which is perhaps not a surprise, but I got dealerships priced pretty low with discounts). Moreover, they did the work well -- the car hasn't drove this way in years! A friend recommended them and said he's their mechanic for life. Now I feel the same year. Eric is definitely the guy to talk to.

  Dhimiter Llambiri
7 years ago
This place is great quick and easy. I recently had a bad experience after going to the nissan dealership to get my oil change and inspection. They had told me it would take 3 hours with an appointment. After going to New X-cell, it took a little over 20 minutes and they did an amazing job. Will definitely go again and recommend to my family members.

  Kristen Mueller
4 years ago
I went in at 8:15 am on a Thursday desperate for my NYS inspection to be done. Although the parking lot was jammed and the phones were ringing off the hook, they worked me in. It helped that I offered to wait and get my car off the lot as soon as they were done. The father and son were quite lovely and a joy to speak with as they whizzed in and out helping customers. They seemed to have a good rapport with every person that came in. I was impressed and will not hesitate to go back.

  Sakinah A.
2 years ago
Have taken my car here only twice: for a state inspection and for an oil change. Fast service but it's best to schedule an appointment and take your vehicle in early. This shop is very popular and always has a lot of cars out front.

  Derrick Johnson
6 years ago
Eric and his team are the best. These guys make us feel at ease and always give it to us straight. No messing around, no games, no up-selling or tricks or scams. My wife and I trust Eric with our car and I can't give a higher recommendation. They treat everyone with respect and the service is top-notch. 5 stars all around.