NAPA Auto Parts - Joe's Auto Parts3
3 (48)
1036 60th St, Brooklyn, NY 11219
(718) 965-2220
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Entycepresents Entyce After Dark Sip & Chat
9 months ago
This location is very unprofessional and disrespectful. Depending on your gender and race is what kind of service you will receive. I called a different location with same part request and they were helpful. This location is very nasty. I will be posting experience to all social media platforms.
Jojo
7 months ago
Workers are just nasty,harass women vocally when they walk by the store. Made me feel sick. Please educate your workers to respect women.
Alice Rogers
10 months ago
Probably the worst business I've ever been to. None of the staff actually work nor do they care. Fake storefront photos on google maps -- don't be fooled. Who knows if their parts are fake or not too.
R. Alicea
3 years ago
When you arrive, try not to distract the place holder standing behind that counter, this person will only manage to bring his eyes away from the smartphone firmly gripped in his hand when a disruption happens in his habitat. Eventually this person will manage to give a customer some attention, non verbal cues and attitude are all that can be shared; the look of disdain is clear from his eyes. The disruption from the activity he achieves any success comes with a price:Any business including yours is hardly welcome.Don't waste your time, plenty of other places parts stores with an actual helpful employees, you deserve better.On the positive side....mask compliance was high and the overall establishment was not as dirty has the gazes that are shared. -
francis huang
a year ago
The staff and manager of this store are liars, the price they sell is not the same as the price on the official website. The same product is sold at different prices to different people. The staff and manager of this store are liars, the price they sell is not the same as the price on the official website. The same product is sold at different prices to different people. May I ask how to report this behavior of deceiving consumers?
Daniel Sethers
10 months ago
Rude, unhelpful staff. All they know how to do is stand outside and catcall women. Disgusting behavior
anthony Hernandez
5 months ago
Fit just like the picture highly recommend
Sebastian Dymarczyk
4 years ago
If you have time to waste this is the place. I waited for someone to come to the counter for over 30 minutes and no one ever came. There are people stocking the shelves walking around but no counter person. I check their website before coming to see if they had my part which they did so while waiting I called the store to only find out that they do not have it in stock. I always hated NAPA but this one by far has the worst service I have ever seen in my life.
Kevin White
6 months ago
This place never has anything basic for car maintenance
S Singer
7 years ago
DO NOT USE THIS STORE until they hire a new counterperson,after calling and confirming that they have the part I needed I arrived at the store 5:15 (45 minutes before closing) I found 4 people in the store hanging around one of them thecounterperson, after ten minutes waiting he calls out "there is no one to serve you" so i called the store number (which is redirected to a different branch) and the guy on the phone told me he will get someone to get me the part, so i waited, after 30 minutes waiting (5:45) the counterperson refusing to get me the part , i was send out of the store and the employee refusing to help locked the door 15 minutes before closing time, this my second encounter with this same counterperson refusing to serve me with parts he has in stock for no reason at all, store with careless employees, blasting rap music, unprofessional, look for another branch in the area.
Chaim Lebovits
2 years ago
Noone takes care of you let you wait they don't ware masks in makes you ware one ugly place never will go back there
Ray Casamento
4 years ago
The staff is always helpful , if I call ahead for pick up my parts are ready when I get there and when I call for parts to be delivered , they are sent quick.Always a pleasure here
Riyad Baksh
7 years ago
Went here to buy some windshield wipers. Good price. Just ask the guy in front for whatever you need and he will help you find it.
Nadjib Zetoutou
3 years ago
The worst ever , DO NOT EVER THINK ABOUT GOING TO THIS PLACE !!! Very very very rude people very very disgusting customer service, it says online the close at 6pm ! At 5:45pm he closed the store and left me outside without a battery for my car , I told him to give me 5 min to remove my old battery and literally left me outside with a car not turning on !!! Please avoid this place , very very very bad and stupid service
Lulzim Vukaj
3 years ago
Nasty people. They stay in a phone playing video games not even try to help. Never walking inside anymore
Moaz massoud
5 years ago
Called over the phone to ask for a car part the guy was like sure I tell him my information then he s goes like I m not gonna have it I ask hind where can I get it from he hangs up in my face
better than
2 years ago
Bum behind the counter wont even hear the first question you will ask.
Mike W
4 years ago
Best store I've ever been to
Ed Rodriguez
3 years ago
Great customer service and friendly
Luis Richard Villacis
5 years ago
The staff is consistently friendly
Hamid Meziane
5 years ago
That the worst auto parts never seen hole my life
Carlos Soto
a year ago
Best spot for parts!
John wick718
4 years ago
Good guys good place
ezra maxx
4 years ago
Great job with the parts
Jonathan fonseca
6 years ago
Very nice service
Emilio Martinez
2 years ago
Nice place
jeff ye
4 years ago
I went to buy parts and the staff was playing games and told me that I need to wait 20 minutes before helping me find them. It was too much. 20
Salomon Escandon
a year ago
Bad very bad serviceMal muy mal servicio