Matt's Towing Corp.

3 (57)

  1775 Pacific St, Brooklyn, NY 11213
  (917) 455-4503
  Claimed

Auto repair shop Towing service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danny D Park
a month ago
$2,440.96 for a 2-3 mile tow and 2 days in the yard!! After calling for an explanation, the guy spent most of the time asking why my insurance took the 2 grand from the collision settlement, when I wanted answers about their ABSURS PRICING.The tow ITSELF was $400! $500 Recover fee for my wheel being popped off after the accident. $175 admin fee that they obviously couldn t give a clear answer for. $175 yard fee , same explanation. $250 CLEANING FEE FOR BRAKE FLUID, $275/day to keep it in the tow yard, $180 in taxes, and some other charges I couldn t believe.I called expecting them to give no real answer as to why this pricing is absurdly high, likely because they ll just charge the insurance company who will then trickle it down to the driver. I was correct, call another tow.

  Eben Benson
3 years ago
I had my car towed in early January, and when I went to pick it up my door was pushed off it s axis and now won t shut. I called them and they said to send them pictures, so I did, and then they blocked my number. Since it s not worth going to court over I m just stuck with a messed up door, kind of inconvenient. If I could choose a towing company, needless to say I wouldn t choose these guys.

  Derek Li
3 months ago
Great service. Matt got me towed to my mechanic. Highly recommended for your towing needs

  Arlene Marese
a year ago
My car gets towed I find out via police that Matt s Towing has the vehicle12:32 pmCalled towing company the guy who answered said He will call me right back & abruptly hung up the call12:39pml ask about car again - guy says he has to check which lot it s located in - and that his guys are on lunch break - and he will call me back.1:58 pmNo call back - l call- no ansver - Left voicemail message: Car is where? How much do I need to pay? What paperwork do I need to bring?2:33pmNo return call so I called again, no answer goes direct to voicemail - I Ask my husband) if I should just go to their lot - He says try to call one more time2:51pmI call again dude answers I tell him I want to pick up my towed car - asks what car is it - I tell him, again - he says has to check which lot it is in and will call me back. Have timer set for 18 min to call back. ..Their Guy never call me back- I ask my husband to call - my husband calls and all of the sudden the guy has all the answers.$218 to get car back CASH ONLYtells us to go to 850 Third Avenue.I go to location After I looked around for a tow lot and upon not finding it I call tow place again and immediately get hung up on.I call My husband to call them and see what the F*#~ is going on - I finally get call as to where to meet tow truck driver who releases my car after handing him the cash.So much angst all day when the guy who answers the phone could have told me- communicated better .guess he takes perverse pleasure in making people frustrated.Service: Car towing

  Emily Murphy
3 years ago
I had an excellent experience with Matt's Towing Company. I was provided with a reasonable rate, and they worked with me and the limitations of my schedule. My car was delivered safely to its destination, and I wasn't even present! I really appreciated their service and communication. They made my stressful situation much easier. Thanks.Service: Car towing

  Aaron Lahi
a week ago
Best toe in ny hands down can t beat it

  Megan R
a year ago
My car was towed and I went to the address posted to pick it up only to find 5 broken cars and a mailbox, no office. Called the number posted and was told I could only pay via cash, Zelle, or Venmo before finding out where my car actually was. Then was told to pick up my car from a random Bed Bath & Beyond parking lot... Totally sketchy and unprofessional. Avoid at all costs.Service: Car towing

  R. Castro
5 years ago
Matt s towing is the best. Fast service great prices. They were there on time and with a courtesy driver. The driver helped me and even had waters in the truck for me. He brought me To my location and the driver even offered if I needed a ride home after he dropped of my car. Super great service I would definitely recommend calling them. Exceptional service and great staff. Almost makes me wish my vehicle experienced engine problems again. Thank you so much Matt s rowing. God bless you for your expedited service and amicable customer service skillls. Very ethical and went above and beyond the call of duty. I would definitely consider them as my first call if I ever had a automotive need. Thanks once againRob castro

  Aurora Rose
5 years ago
I was referred to Matt s towing by a friend when I was looking for a reliable company to transport my vehicle. The crew got to my location in a timely manner & kept me informed throughout the process. I have heard several horror stories about tow companies that show up several hours late, damage customers vehicles or overcharge to get over on a customer during their time of crisis. I am happy to report that Matt s towing exceeded all of my expectations & I would not hesitate to call them in the future if need be.

  D K
a year ago
This tow company is the worst I have never seen. After towed me and I paid cash plus tips. They can't even give me a receipt . I been call 3 days to get my receiptAnd I keep calling them they don't pickup my call. They don't respond to my text messages tooI don't recommend them to anybody.

  Manuel Garcia
5 years ago
My car over heated one of his driver pullover to check on me and towed my car to my mechanic Shop Price was awesome. overall Experience with this company was awesome compared to others I ve used before very friendly helpful and understanding. I would definitely recommend and use them again 5stair indeed

  N Chan
3 years ago
Specifically if you are trying to retrieve your towed car, call their number after 10am to arrange a time to pickup your car. Keep trying if no one picks up immediately. Be sure to confirm over the phone where the pickup location will be, as like another reviewer, I uber-ed to the listed weeksville address only to call and have to uber back again to industry city parking lot. Cash, venmo or zelle. Double check the details and quote before you go.

  Felix Diaz III
3 years ago
Matt came through for me in a pinch. I was able to have my vehicle towed and stored. Matt was friendly and had a completely open line of communication. Even acquiesced to personal requests, when enough time was given beforehand.

  sunny khan
3 years ago
They would never provide you any paperwork, make sure before you pay get the paper work. They are real thieves! They will quote you something else and would charge you 50% extra then their original quote. If they quote 150$ they will charge $225. The good thing is they will arrive eventually .

  Boris Levitan
4 years ago
Truck driver requested $272 for towing car as car was ticketed for blocking driveway. He refused to write a receipt for that amount. I requested for receipt through email and also web page and Matt's didn't answered. It seems they like to grab extra money from customers in heavy circumstances.

  Ilgaz Omer
3 years ago
These guys are great, I'm a construction project Manager and use them to move around construction equipment/vehicles from my various sites. They are always on time and are very willing to communicate with you, until the job is done!

  Karina Corona
5 years ago
Very reliable and expedited service. At a great price!! Thanks Matt's towing for making my terrible experience with my car a lot better with your professionalism and speedy service. you guys are great!

  Tejas Parekh
3 years ago
This is probably the worst service in NYC. The owner isn t professional at all. He asked me to zelle the money to him before he even got there for starters. He then went on to deny me service for searching around for the best price - or he may have denied me service because he was discriminating against me. I wouldn t recommend this to anyone, only if you re desperate. You can t deny someone service for looking for the best price.Service: Car towing

  Frank Rizzo
a year ago
They are. Not supposed to be towing with out department commusers affairs. Medallion. Matt's towing. Doesn't exist. Call 311.

  Humberto Soto
4 years ago
Took a bit long, but thank you for your service! I don't understand how people think is ok to block active driveways! You got the car out and now I have a peace of mind. Will be calling asap if someone blocks the driveway!

  LRG
5 years ago
My wife got stuck and didn t know what to do. I googled and found Matt s towing. He was quick and more affordable then everyone that I had called. He was professional and curtious to my wife. I have saved him in my phone for any future tows I may need.

  John Blesso
3 years ago
Matt's Towing Corp is a criminal operation that charged the gouging price of $272 while repeatedly promising (and then refusing) to provide a breakdown of costs or any paperwork ever. I was made to Venmo someone to get my car back and so had no recourse then or now.

  Theodore Kiritsis
2 years ago
This corp corp is suspend due to hundreds of violationsand they're no business address I will send letter to irs and state because they charge me sale tax not legal corp don't pay them they not legal towing corp I will get them arrest and pay big fineI will give you the good news very soonService: Special vehicle towing

  Angel Rodr�guez
2 years ago
Warning of you use that compact to tow a car for block the driveway you can suit the landlord the dong have licencia for tow thekr Office adress is a cemetery Dont call them you are at your own risk i notifique the da OfficeService: Car towingService: Car towing

  Sarita Sanchez
4 years ago
Such an amazing company. Jay arrived in 20 minutes and was very careful with my car. I definitely recommend them!

  A. Kasper
3 years ago
Wrong address for pickup. Had to spend 60.00 just to meet them. They got there, though. Must use Venmo or Zell. Not bad guys, just lazy practice.

  Mr Plumb
5 years ago
They towed my car said I was good to come and get it at a certain time, when I got no one was there and kept telling me an hour and another hour and keep dragging me along

  Aisa Brown
2 years ago
Although my Vehicle was towed due to other circumstances Matt and his crew was very nice and professional to me

  Ashley Moya
5 years ago
Very professional and knowledgeable, highly recommend! Excellent communication and customer service.Thank you for the pleasant experience in a stressful situation!*The tow truck was very clean!*

  Jade Adorno
5 years ago
my car broke down on the coldest day of January I tried calling many diff places and they told me they had no one or it would take hours - it was late freezing and I was alone - when I told matt this he said no problem sent me a truck and even dropped me off bec of the time - I never had t get a tow bef and only heard bad things of over charging or trying to get over - not this company they totally took care of me - I would recommend to anyone

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