Brooklyn Auto Tops Etc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Simon L
a year ago
Needed headliner for my 18 year old german made car. Was not sure if this place can do it, but gave Dean a chance. What a surprise !!! Beautifully done repair. Looks like a factory job. All I can say Dean has exceeded all my expectations. You can trust him with your old car needs.Service: RetrofittingService: Retrofitting

  Angel Chabla
2 years ago
My 2004 BMW Z4 had convertible top trouble for the last year... and even though I live in NJ I read about this place and decided to try it out. Dean answered and I knew he was the man for the job. The only bad thing is that I went the cheap route (which is not the way to do a convertible top job), and Dean wasn't able to bring the top up and down electronically but he gave me a functioning manual top (which did not even work properly). The price was a bit more than I expected, but it was a project car and understood of the many headaches my car gave Dean as the job kept on proceeding.

  Oscar Jaeger
3 years ago
Dean, whose full name is Christopher Dean DeOrtiz, is the best auto mechanic I've ever used and I've used a lot of them. I purchased my car in 2010, a previously owned 2002 Buick Park Avenue Ultra. This is an excellent car, which is why I haven't replaced it, despite the fact there have been many times when it seemed to be spending more time in the shop than on the street. During this past decade I've used a succession of shops but almost of them have let me down: the mechanics would typically begin by doing good work but thereafter would make serious mistakes. Practically the only exception has been Dean's shop.The first time I used Dean was to reupholster my car's interior. He did a beautiful job and charged me very reasonably. Thereafter I returned my car to another shop, as I had already hired them to fix a malfunctioning sunroof that was allowing rainwater to enter the car. After this other shop finally found a replacement sunroof, they installed it and told me they had fixed this problem. Trusting them because of an electrical problem they had previously fixed, I paid them a lot of money. But the problem had not actually been fixed: the next time it rained my car's interior was soaked. I brought the car to Dean and he showed me what this other shop had done wrong and then he fixed this problem once and for all.Furthermore, on another occasion, this other shop almost got me killed as a result of the incompetence of one of their mechanics. While installing a new master cylinder, this mechanic damaged the brake fluid level sensor and neglected to replace it; by sheer luck, the sensor popped out while I was driving my car, shorted on metal, and thereby triggered the brake light on my dashboard. Had that not happened, the fluid in the reservoir could have gone down to a dangerously low level without my receiving a warning that my brakes were failing. Furthermore, while driving my car to this shop for them to attend to this brake light warning, my car's brakes did fail and I almost crashed into the car in front of me. I managed to drive my car to this other shop and told the owners about this near-crash; as it turned out they assigned this same incompetent technician to attend to this problem, but he, despite knowing that my brakes were on the verge of failing, neglected to fully bleed them. I then brought my car to Dean and he did a great job: he installed a new sensor and completely bled the brakes and since then my brakes are working perfectly.Another job Dean did was to successfully repair the passenger side front door of my car. This door had been damaged as a result of an argument, so to speak, between the door and a fire hydrant, an argument that the door decisively lost. As a result, for a couple of years this door did not consistently open. Two repair shops had failed to fix this problem, one of them despite charging me an arm and a leg. It was Dean who persisted until he totally fixed this problem. I could tell you more about the great work Dean has done on my car, but suffice it to say that the name of Dean's shop, Brooklyn Auto Tops Etc[.], has a double meaning: while Dean specializes in the tops of cars, namely upholstery and sunroof work, he is an expert at repairing every aspect of a car, so it is fair to describe him as Tops in every way!Service: Upholstery installation

  J. H
8 years ago
I've been a customer of Dean's for over 6 years. Dean's custom work is phenomenal. He customized my convertible with lambo doors, custom kit and redesigned the entire interior upholstery. I can t tell you how many times people want to stop and take pictures of the car. Now my second project was even more complicated, but not for Dean. A complete custom built kit for my jeep, front and back bumpers and a dual exhaust modification. It s a true work of art!!

  Al C
5 years ago
Dean's work and manner of conducting business were exceptional. He took the time to step away from his work, diagnose my issue, negotiated an doable down payment with me and got me on my way. He delivered when promised and was very flexible - accommodating a pickup time that worked for me. He's a master of his craft, with decades of experience and it shows. Highly recommended.

  John Douglas
4 years ago
I needed repair of my convertible top and didn't know where to go. There is not much info on places that do actual work on the mechanical portion of a convertible. The top on my car stopped working. It turned out that there were multiple issues. Dean located all the problems and after 2 visits to his shop the top functions better than when I bought the car. Dean kept me informed during the entire process. If your convertible needs repair, this is the guy you want to do the job.

  Cesar Martinez
4 years ago
I m truly impressed by the outstanding job of Dean. He surely put his heart and soul into fixing the problem with my convertible Nissan Murano. He assured me everything was going to be fine and he lived up to his words.The most amazing part of all the hassle was seeing the amount of passion and dedication that he has for his job. Once again thank you for your all your time and hard work! Highly recommended.

  Luis Negron
4 years ago
Stopped by to get a price quote from Dean to re-upholster my leather arm rest. Got a great price and it was done on the day I asked. Really appreciate the quality of work and the price. Looks better then when I bought my car to be honest. I ll definitely be going back if I ever need anything else upholstered.

  Henry David Nissenbaum
5 years ago
Dean did a great job restoring my 1975 Eldorado Convertible to full use. He took the time and effort to repair all 4 windows despite the difficulty in getting parts. The top, the windows and even the radio are now fully operational and I am enjoying top-down summer driving

  Ashton Ghaffaar
4 years ago
Dean is the best in the business. I had a 97 audi cabriolet and the motor to bring the top down didnt work. Dean worked his magic and rebuilt it like it was brand new. This man works wonders and can do the impossible.

  muhammad rahman
2 years ago
Dean took care of our 335i hardtop in one day. Great guy, who knows what he s doing. Kept me updated throughout the day. Most shops won t touch convertibles. Shops a hidden gem in NYC

  Sheri Volkes
7 years ago
I was forced to leave one star, otherwise I could not post a review. It was a HUGE MISTAKE to allow Dean at Brooklyn Auto Tops to repair the headliner in my car.My Chrysler Crossfire which has a little over 20,000 miles on it, in pristine condition was damaged by Dean while he did my repair. He scratched my glove box, which he tried to cover up poorly with some gray substance and which came off when wiped. He also scratched my cluster bezel, cluster lid and the clear plastic that protects the speedometer etc... He admitted to doing damage when wiping with a rough cloth, but refused to pay for replacements of the parts he damaged. To make matters worse, some friend of his who thought he was a tough guy and acting like Deans bodyguard, starts yelling at me (a woman) stating my car was already damaged. Will be starting a lawsuit for damages.

  Beatrice Shirland
2 years ago
Rag Top DoctorLook no further with any of your rag Top needs he knows what he is doing and will get to the bottom of it. I own a Nissan Murano and even Nissan doesn't know how to fix it but he did. You won't be disappointed proud customer. Get to enjoy the rest of my summer now

  Lauren Lacson
4 years ago
Went today to get my car seat fix and Dean took care of it. What can I say? The guy is so great and very passionate to what is he doing I highly recommend him to anyone.

  Roger Galleleo
11 years ago
Steer Clear! this guy is a total scam artist! Once he gets your money in his hands, your screw!You don't hand money to regular junkies do you? Why hand it to a junkie mechanic?After he worked on my car, he lied to me that the labor cost double because my car was too much work! We already agreed on a price and just when he was half way done he tells me is double or no go. that's a total bait and switch Now he has my deposit and won't give me my parts back.Next time i rather take it to a shop and pay the same rate this drug addict charges without the hassle

  Yvens Brunache
3 years ago
Went to this shop because of positive reviews, I must say they were dead on. Dean the shop owner was always available via phone to answer any questions, took his time with the repairs and didn't give in until he could resolve it. I would recommend this shop to anyone, hands down. Great Work!

  Adam Riback
7 years ago
I needed a very hard to find part and get it installed. All the local places in Brooklyn could not locate this part. Brooklyn Auto Tops located it and installed it within a few days as stated. They called me each step of the way and was extremely professional. I highly recommend them to anyone! Can't wait to use them again!

  Felix M
3 years ago
Dean took care of my leaking foxbody weather strip. Definitely highly recommended! Top notch quality.

  ezzard alexander
7 years ago
I recently had the rag top on the roof my town car ripped up by a garage closing gate,I went to a couple of local repair shops,both recommend that I switch to a vinyl top ,because it would be easier & less of a headache,I then contact Brooklyn Auto Tops,where I met Dean who assured me he can replace the rag top in a couple of days,after listening to Dean patiently explain the replacement procedure & being a man of faith I was immediately taken back by Deans honesty & courteous attitude as wel as a very Fair Price for the job,after a couple of days Dean called me & told me the work was completed, I responded to his shop & saw the roof of my car I was totally impress,Dean provided me with exemplary work par excellence,I would also like to commend Dean for the extra mile service that was render,I sense that Dean is committed to his customers & proud of his work,I will mention Brooklyn Auto Tops to Family members & close Friends

  David Dawson
7 years ago
Excellent service Dean is Understanding and works around your time I came to him with my BMW 650 with a cut top and he made the impossible happen for half the price other ships were telling me

  David Landishman
6 years ago
This place is amazing. Was treated like family and I couldn't be more pleased with my new soft top. I'm planning on having all my extra jeep projects done at this place.

  Allen Panigel
6 years ago
Fixed My Saab. I was really afraid it was going to set me back a lot of money. Dean checked it out and was able to reset it for minimal cost and adjusted the roof. THANK YOU!!!

  Jake Pham
3 years ago
Stopped by to purchase headliner and rear deck material.The owner was very attentive and defectives what material would work best for my application.

  Hemerode Lorzeme
3 years ago
Geat job getting my 335I bmw top working again,he was to find the problem very quickly n I'm thankful. Best place for convertible repair

  Ayal Lindeman
4 years ago
The shop did a great job at a great price for what was involved and the workmanship can only be called true craftsmanship! These days that is very hard to find.

  Alvin Wray
4 years ago
He fixed my convertible top when no one else could. Knowledgeable and thorough !! Highly recommend

  William Starkey
10 years ago
Great Service Did a whole interior for my Ford 2002 Mustang, I highly recommend his services

  michael gani
5 years ago
Dean was Great!!!! He is truly a nice and genuine humanbian

  Magicman Customs
5 years ago
Dean is a great very professional stands by his work A+++++

  Raemon Matthews
5 years ago
Took longer than expected but the job was A+I will be going back for other work since my car is a collectors