Brighton Collision Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pran Daneal
a month ago
Good job on facade repair but they're slow and lack communication. You'd have to follow up 10x times to get an answer and they will keep pushing back the date arbitrarily with no concrete timeline. They returned my car with a headlight system malfunction and didn't bother following up with a fix. I'd be wary going to these guys.

  Jbrug141
6 years ago
I wanted to take a minute and detail my exceptional experience I had with this body shop.I previously brought my wife's Honda Accord to Brighton Collision to have some bodywork done. I was very pleased with the work they provided. Recently I purchased some Aluminum Tubular flat fender flares and a new custom grille for my Jeep Wrangler JK .I also needed my front & rear bumpers painted and the undercarriage undercoated. I am very particular about the quality of work I want performed on my Jeep. After speaking with John the owner he was very thorough in assuring me that he would personally make sure everything will be done up to my standards. I received a call from John he stated that my aluminum flat fenders had a lot of imperfections in the metal. He stated that in order to get them in perfect shape too paint there would be quite a bit of labor involved. He recommended that he paints them with a rough Bedliner paint then spray them my body color, that way you wouldn't see any imperfections in the metal. He said this was a more economical way to paint them. At this point I was vey uncertain but decided to give it a shot.John kept my up to date with all of the progress on my vehicle throughout the whole process and went as far as sending me pictures of the work as it was being done. He sent me a picture of the fender flare after it was painted and to my surprise I was pleasantly surprised by the way they looked.The time came for me to pick up my jeep and I was truly amazed at the quality of the work that was done. John and his team went above and beyond my expectations . Since then two of my friends who own Jeeps had their fender flares painted the same way by Brighton.

  Fahim Alam
3 years ago
Amazing experience. Guys are professionals and treat you like family. All the guys there are super friendly. I had my rims blacked out and calipers painted red for my 2020 Audi Q3. Very happy with the work they ve done.

  Guillermo Uriarte
6 months ago
Excellent work very profesional !!!! The Atmosphere so cool,, and the front desk young lady ,, right on top of every situation , very amicable with customers ....well Done !!The manager Tony, very knowable of the business... it takes dedication to performed such a precise job !!!! Thank you Brighton Collision Inc.....keep it up !!!!!!

  Judy Wallace
2 months ago
The before and after photos speak for themselves. And, Donna, Tony, and Mike were an absolute pleasure to work with. Good vibes.

  MORDI OZONE
3 months ago
I would recommend people to think twice before coming here because of many reason1) they use very cheap parts and most likely they are after market or used2) they will do a lot of unnecessary work to over charge the insurance company3) your car will never be like it was before your accident because of their cheap work

  Juan Torres
6 years ago
I was nervous at first but I took my 2015 BMW X6 for repairs. First the price was great compared to the other overpriced shops. Second I picked up my car on time as promised and they did an amazing job I had one tiny issue so I went back and they took care of it with no problems. They went above and beyond even taking care of a small scratch I did myself after picking it up. The paint work was perfect I can't notice anything wrong. Best experience so far with a bodyshop thank you!! My advice to others just make sure everything you talk about with any bodyshop gets put in writing you can repair something or have it replaced. I would Recommend Brighton Collision! Juan

  Jake
5 months ago
They are scam artists. I got into an accident and they left my car sitting for months without fixing it. HORRIBLE PLACE. Save your time and go somewhere else

  li king
10 months ago
My car had an accident and was towed to them. After five months of repairs, the insurance company paid them a check of 30,000 yuan. After taking the car home, the engine light came on a few days later. When I drove past, they called me Take it to the dealer for repairs. After charging so much money, why shouldn t my car be repaired? don't go there for car repairs

  Mark V. Sardar
a year ago
High quality paint work. I ve brought several cars here and I m always pleased with the results. Dealt with the insurance company, kept me informed through the entire process and returned the car to me on a flatbed in showroom condition.

  Bianca Lue
a year ago
Horrible repair shop! My car was towed here after an accident and I decided to leave it there for repairs. They held my car hostage for months and things were still wrong when I picked it up. My steering wheel couldn't turn 360 degrees, there were still blood stains on my passenger seat, my battery was dead, and my air conditioner wasn't working. Honda told me my condenser and compressor were not repaired. They didn't even detail my car before returning it to me. Horrible customer service. Pay your deductible and go somewhere else.Service: Body & Trim

  rani naz
a year ago
this location is worse place they towed my car after my accident then they toldus for towed 125 after each they ll charge 27 dollars per day and they held for three days . when i go there for pickup first they said we are close by 4 and then they said we can make it possible to release ur car why u cant fix i give him reason they have to see someone they he was like you have to pay 315 dollars if yes then fine if not i ll do something ur car they are black mailing and was rude after they he said pay other wise come tomorrow and pay more then that

  Hilola Aktemova
3 months ago
The masters here are very good, the guys work. Works very well, clean and tidy.

  Mikey Parrino (mikeyparrino726)
2 years ago
I honestly have no words for this place other than you should go to them for everything. I have been using this place for so long and all they ever do is amazing work! Not only is the place amazing in their field but they are also just very well rounded and nice people. They are extremely reasonable with their prices and the team there is so willing to help and do everything they can to make sure you have a good experience and get quality work done to your vehicle. Overall I would 5/5 recommend using this place!Services: Painting, Body & Trim

  Ivan Dodor
5 months ago
I am very upset at how these people conduct business it s is unprofessional and immoral. I would stay far away from Brighton collision is I were you.Services: Transmission, Tires, Body & TrimServices: Transmission, Tires, Body & Trim

  A. Musa Ahmad
a year ago
I recently had an accident and they towed and repaired my vehicle. My car looked like it had just rolled off the showroom floor when they finished. Ms. Donna the receptionist is very attentive and professional when you have any questions. Anthony with the blue eyes also makes sure things get done. While I hope to avoid being involved any future accidents, I will not hesitate going to Brighton if I do.

  Andrea Holder
a year ago
Took my car here to paint my hood only. Tony was very rude to me. Looked at me and said, "I'm just painting the hood, that's it. I'm not touching nothing else!! I never asked him to paint more than my hood, because I new painting the hood and the entire bumper would be more than I wanted to spend. Another mechanic came out. And Tony speaks to him with the same aggression, and nasty tone, "We're just doing the hood, that's it!,don't touch nothing else!!I asked if I could get my car back the next day, Tony said, "I don't know, call me in the morning." I called the next day at 11:30am, Tony said, "I have my guy working on it right now, call me back at 2pm". Called at 2, Tony said, " We didn't start your car yet, come pick it up." He lied to me on the phone saying they were working on it, wasted my time and gas. And hid like a little girl when I came to get my car. I will NEVER go to Brighton Collision for even the smallest repair. Go to a reputable collision place like I ended up taking my car to.

  Malka Stern
5 months ago
Horrible scammers taking peoples money and pocketing it instead of doing what they re supposed to and fixing cars

  anthony sessa
2 years ago
Had my granddaughter 2021 Jeep Grand Cherokee was in a accident pure professional . Great work looks brand new . Best body work and paint job . They treat you like family . From the front desk on . Pure professional . I had a body shop this is top notch . No games pure professional. Thank you for treating me like family . The best to you and your family always. AnthonyServices: Painting, Body & Trim

  scotty kross
8 years ago
John and his crew did a great job fixing my 1963 Impala. They took there time making sure the job was done right. They even delivered my car back to me. Which was a great help since I am in a cast. Jack and Eric were also nice. You will not be disappointed I recommend them highly.

  Ren Zar
8 years ago
Don't know why there's so many negative reviews here, maybe because most of the people were still under the shock after the car accident they were involved in and being towed to this shop, so they're taking it off on this shop. My experience with John was great. Not only did he clearly lay out my repair options, I had a minor dent over the rear wheel, but they fixed it in two days. Dropped the car off on Monday 8am in the morning, got a call to pick up the car on Wednesday morning. I don't know how they did it but they blended the paint beautifully into the existing one, they even painted a visible scratch on my trunk, which was a pleasant surprise. This was my first time experience and I highly recommend them.

  Blacktravelers Boi
a year ago
Tony and his workers did a great job on my odyssey after being side swiped on new year's night...I understand the wait because they are a busy shop.. plus they went above and beyond...in repairing the little dinks and scratches...have my odyssey looking better than when I got it from the dealer.. Big thanks to Tony and his crew...Services: Tires, Steering & suspension repair, Painting, Body & TrimServices: Tires, Steering & suspension repair, Painting, Body & Trim

  Page s Mom
3 years ago
I got in to an accident and let s just say my car was a reck on the Driver side. The great service started from the towing of my vehicle. Any body knows dealing with insurance can be a headache. But Brighten Collision made a bad the experience almost enjoyable. I remember Toney and the beautiful lady behind the desk made me feel almost like family alway pleasant and caring. I never had any doubts that my car was not going to be taken care of. Toney said don t worry about we got you. and you know what I never did. No matter how many times I called to check on my car they were pleasant and honest. And when I got my car back I died. My car looked better then it ever did. I mean my car is beautiful and the paint Job amazing! My car drives Amazing as well. I was shocked at the he workmanship they put in to my vehicle. I can not be thankful enough for making a painful situation an enjoyable one. I honestly never had A class service start at the towing of the vehicle to the very end. I will continue to do business with them and refer people as well. Look not further They are the BEST!Services: Transmission, Tires, Steering & suspension repair, Painting, Electrical, Body & Trim, Welding, Brakes

  Saul Carrazana
2 years ago
Worst auto body ever. They have no clue what they are doing. Horrible paint job, over spray on everything from windows to rims to headlights. They did more damage to my car. Left the panels which they painted all scratched try to cover it by buffing it made it worse. The worst experience ever. Stay away.Service: PaintingService: Painting

  selena mojica
a year ago
Dropped off my car after an accident & when I got my car back it look brand new ! This team is very experienced and professional. I will always bring them my car for any problems.

  Ruggi's Woodshop
5 years ago
I love this place anytime that I have a problem with one of my exotics I take it to Brightion collision they have always done fantastic work my lamborghini when one of my clients crack the bumper

  Alvar Sirlin
7 years ago
I can't emphasize how little I would recommended these guys.Dealing with them has been one of the most unnerving and expensive errors of my life.After an accident, they were called by the police to tow the car.They convinced me to let them do the repair and they would waive the tow fee.I was frazzled and accepted, it seemed easier and they were very nice. At first.After keeping me in the darks for months longer then they initially promised, not returning my calls, they finally gave back the car with over half a dozen obvious problems.Thereafer, I had to bring the car back over a dozen times to fix more obvious obvious problems, like the steering wheel not being straight by 45 degrees, or they would create new damage, like putting a hole in my speaker, then acting like they were doing a favor by replacing it with a slightly mismatched junkyard part.So I would have to go back and forth to their garage, over a dozen times and at no small expense. Every time I went back they would promise it would be ready in 20 minutes, and I'd have to leave hours later because it was still not ready.Now it's been almost a year later, and I am still having problems. I recently had over a $1000 of work to do to the car, mostly because it turns out Brighton installed the wrong part. The door they replaced is not airtight.I am so averse to dealing with these guys that I'll just take the loss.Update:Just found out that they put a screw in through the fender instead of replacing it. They bondoed it to hide it

  Colin Kennedy
5 years ago
Do NOT leave your car with these crooks. They ll continue to give you, your insurance company, and any towing agency the runaround in order to keep the car at their premises indefinitely. They re scam is that you eventually wear down, give up, and let them do the repairs, which from what I ve heard are shotty and cheap. Even the most simple of tasks is made frustratingly difficult by these goons. Do yourself a favor and take your car elsewhere literally anywhere else is better than here.

  Les Seidman
4 years ago
COULD NOT BE MORE SATISFIED!Brighton Collision and their team that I dealt with was Anthony and Tony. Both of these guys took GREAT care of me, my new Lincoln, and the circumstances! They made a difficult situation LESS DIFFICULT. REMARKABLY ACCOMMODATING from drop off by tow truck to pick-up when done. Service was much FASTER than anticipated. They even had the car detailed so it literally looked like new!Need auto-body work done, FUHGEDDABOUDIT!!!Take it to these guys! They are the best!!!

  haifa ferry
5 years ago
This place is by far the most illegal business out there I reported them to business Baero, first told me my car would be fixed in 2 weeks two months later they took 6000 scamming me and the insurance company, they fixed all the parts with junk parts and painted them and then held my car hostage when I said I wanted it to be fixed. They work like mobsters pathetic scammers, they don t let you inspect your car properly to see if they did a good job and they don t show you a bill of your parts, they give you the run around and everyone there is shady. Please take my advice and don t go there I later found out the job could have cost 2000 max and with real parts, the paint came off my Mercedes and the Navi doesn t work anymore, I had a brand new Mercedes. Biggest mistake of my life. Anthony was the guy that tows your car and acts like the store owner but makes commission over screwing people over. Hope the whole place gets shut down and they all get what they deserve.