Audi Brooklyn Parts Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  MrLakkuchu
a year ago
WTH you don't have info in your system about how many oil quarters fit Audi A6 1997 2.8 V6 engine? I called, answer was "we have info only from 2000". Yes, I can check by deep stick, but before I need to know how many quarters oil I must buy. You must be respectful anyone who respect Audi and keep in the road old legendary Audi. That info doesn't take a lot MB in your database. All other good. Have coffee machine, clean inside, nice staff. Just parts department close 5 p.m, not 6:30 like show Google

  Angel Velez
2 years ago
You know when you think of the brand Audi, you think of high quality, efficient, and reliable. However, the people representing your brand are flat out horrible. The lack of service is just awful over at Audi Brooklyn service and parts. You overpay for basic maintenance, the wait times are ridiculous, and the staff walks around looking miserable.Great product, nonetheless people representing your brand are terrible. Famous saying "When the fish stinks its start from the head"!Audis are awesome, but stay of away from the dealershipand the service department of Audi. Don't say I didn't warn, you will be disappointed!

  Judi Saltiel
2 years ago
Not only is parts manager Rawl Merchant arrogant and disrespectful, this company advertises parts online as being in stock. When you go to the business to buy them at the counter, they try to charge you 70% more than the advertised price - which is 40% more than the MSRP - and they tell you they are not in stock. Their answer why - oh the computer always says that.

  Harpreet Cheema
4 years ago
Audi of Brooklyn = Bait and switch + Worst experience + Rip off customersI fly from Michigan after calling and confirming with their manager about 7 Audi Q5s they displayed as available for sales online. I also called to confirm out of the door price before going there. Then upon my utmost dismay - they had only 1 car out of the 7. Their business model is to buy damaged cars with minor accidents, fix them in their buddy's body shop and sell them to customers. I found one of the other 7 in their lot which they said is in battery dead but it has it's bumper scratched. So, why did you even put it online to sell? Then other cars when I asked for CarFax had either a major or minor accident. Since, I flew spending time & money - I finally agreed to buy the only car available from their lot. Then they added another $980 for dealership fees which they did not tell me as part of 'out of the door price' on the phone day before going to them. The sales manager kept blaming sales man and said that salesman did not have the authority to tell anyone out of the door price - are you kidding me! Save yourselves from this crooked dealership. And if you do, pls get everything in writing from them before even going out to visit them.

  Aldo Espinoza
3 years ago
Extremely rude i called to see if a part was in stock and I simply ask to please double check if that part fix my vehicle because there are multiple parts that look the same but don t fit, they respond with i am telling you this part fits your vehicle why are you questioning me about the fitment . The part ends up being the wrong part it was for the base package! Don t buy here!

  Fake Page
3 years ago
Would never again buy parts from here! I have been to almost all Audi parts and this is hands down the worst experience. All other Audi employees are so nice and respectful except the one in Brooklyn!

  Naveen Liyanaarachi
a year ago
Brooklyn, Audi parts department employee rude and nasty attitude. Worst place to go to business with parts department.

  Nick Davis
2 years ago
Very friendly and kind staff. Very professional and respectful. Got what I wanted.

  WOW AE Resolution Team
3 years ago
This is the first Audi parts center I have been yelled at for a mistake a employee here made. Can t get any better than that!

  Natalie Maldonado
3 years ago
They treat you here like you are getting the parts for free. GROWN MEN WORKING HERE NEED TO LEARN HOW TO TREAT PEOPLE!

  Bleachy Is here
a year ago
nice people, they are friendly and know what they re doing

  H.M. Torres
a year ago
Love the service, attention to detail, and the friendly atmosphere.

  tahir ashraf
a year ago
Very friendly service, knowledgeable staff

  Fazzix Lock
a year ago
Worst service embarrassment to audi

  Gardy St Fleur
3 years ago
Horrible experience!!! No callback !! Very unprofessional!!

  trevor carter
3 years ago
Waiting for a refund on a down payment for almost a month

  Roif LLC
3 years ago
Don t shop here !!

  Bill Whelan
4 years ago
Professional, considering a purchase.

  Juliette Pagano
4 years ago
Congenial

  Fermin Duran
a year ago
Experience

  juan pablo
a year ago
It is the worst place, it does not deserve any stars, I do not recommend it at all, I bought a replacement on their website and they did not send me the same one that appeared in the photo and I returned it and they took away %30 of the money refund, which worst there isEs el peor lugar, no se merece ninguna estrella no lo recomiendo para nada,compre un repuesto en su p�gina y no me mandaron la misma que aparec�a en la foto y la devolv� para atr�s y me quitaron el %30 del reembolso del dinero, lo peor que hay