R&P Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kiera richardson
a year ago
They have rude attitudes and terrible customer service .. we had a blown out tire and we pulled in they refused to even look at it one of the workers first response was go across the street and was very rude when I spoke to the boss who s name is Rudy instead of him being a professional business owner he refused to help or work with the tire because his lazy worker who was bruised because I said that it was lazy and unprofessional to send a customer away because you did not feel like working. I don t recommend but from the looks of it they business is failing due to their attitude and lack of ambition. It s bada business who s run by men with female tendencies.

  brianna heron
11 months ago
I had some unexpected car issues where my care overheated and I called them and even though they were closing they agreed to take a look at it. Turns out my radiator burst. They agreed to fix it first thing in the morning and sure enough by the end of the day I was driving away in a fixed car. He was super helpful and really knew what he was doing 10 out of 10 would recommend. They really were interested in giving me the best service possible.Service: Engine repair

  Rina
2 years ago
I had an EXCELLENT experience and will continue to go here for my future services whenever possible. I had my stolen side mirrors replaced,the steering column, 2 new tires with rotation, and my A/C checked and recharged. The service was fast and reasonably priced. The technician Rudy even sent me video of the work while it was being done, which really reassured me. Another auto repair franchise located on Boston Rd. had charged me hundreds for the A/C services that WERE NOT rendered, so it was nice to have confidence I wasn't being ripped off again. It's been almost a month since taking my vehicle here and I have had NO issues. Everything is working as it should, FINALLY, thanks to R&P Auto Repair. I couldn't be happier.Services: Tires, Steering & suspension replacement, Auto A/C recharge, Tire rotations, Auto tire replacement, Vehicle safety inspection

  Saeed Ahmed
5 months ago
Doesn t do DMV inspection for hybrid cars, wasted 30 minutes.

  Koriszan Reese
a year ago
Brought my car in and was told I needed a new starter. Paid $550 and when I picked it up not even 24hrs later the car wouldn t start. So then he told me to bring it in again and pay another $450 to get a brand new starter. I pick it up, and not even an hour later the car wouldn t start again and I was stuck on the side of the road with 2 small kids. Has to get my car pushed out the street! clearly he didn't buy a new starter.. even my 11 year old figured that out. When I spoke to him about it he said he s sorry, he s not sure what s going on but he ll fix it and make it right. So I brought my car in for THIRD for same issue and when it was time to pick it up he said now I needed to pay another $327. I asked why and he lied and said it needed another part but couldn t provide receipts and dates and times parts ordered. This Scam artist cheated me bc he never got the part in first place and his work told on him twice!!! So he finally decided to get it (maybe ) but charged me more bc he complained about the towing fees he had to pay like it was my fault the car didn t start after he so called fixed it the first TWO times! So he charged me the extra money to offset the towing fees. Terrible service, unprofessional and a certified liar!

  rifat taque
a year ago
Behaviour not nice!I went there few days back to get my car have the new exhaust system which i took with me. Also changed the tail lights and front grille. Everything they wanted total $400. I said okay and lets do it! They took 4 hrs to finish the job which i was ok with though. When i went there after 4 hrs to get my car they said they are gonna charge me more which is $525! I asked why and they said "it took more effort for us to get everything done! it seems easy but its not easy"! Well i don't know if that could be enough to ask for more price but i said i can give you $100 more since you said $400 first. But then they said "no i said $450 first" and i was like what!!? You are lying man you said $400 i still remember it was only 4 hrs before. They didn t say anything and again telling it took them more effort and it was complex for them. So i ended up giving $520 coz i didn t want to bargain with them coz really didn t like the way they behave. When i wanted my old exhaust (stock one) to take with me you know what they said? They said "you are wasting time, its a garbage"! I didn t say anything coz i know the value of a stock exhaust but its surprising that they don't! and they own a auto repair shop wow.One more thing, i'm still in doubt if they did the job well with my new exhaust system coz they didn t weld it anywhere. Just used the clamps which came with the exhaust but i think its fine. But i will have my exhaust rechecked again to see if there is any leaks they left and will update the review accordingly. But overall will not recommend this shop to anybody. Thank you for reading all these coz i know its a long review but i like to let people know Peace.

  Tyisha Layne
4 years ago
Rudy and his Team is awesome , very polite , honest and prompt .I had several issues with my recently bought used vehicle and I decided to try R&P auto out to see if they can help my situation.I was extremely impressed that just by looking and listening to my car they knew exactly what i needed to get it back running.It's like i have a brand new car its driving so smooth . Rudy put alot of work into it and did a terrific job I'm so happy . I highly recommend this company for all Automotive services.

  Scott Losee
6 years ago
Was driving down from Albany and my car started overheating. I happened to pass by Rudy's shop and it was the best decision I could have made! He and his staff were very professional, friendly, and knowledgable. He was able to detect the problem and fixed it in a very short amount of time. I'm confident in the work that was done & will definitely be coming back for anything else my car needs!

  Jacqueline Cicogna
5 years ago
Absolutely angels!! My boyfriend and I got a flat on our way upstate, a nearby gas station recommended these guys and we were sooooo happy. They were about to close but the gentleman helped us out, fixed the flat in what seemed like seconds. He invited us to wait inside as it was freezing cold out, we met their adorable (very friendly but daunting dog Sally). Anyway: polite, professional, awesome service. Very satisfied and highly recommend!! They deserve your business- go! We wish them continued success. Guys: Thank you for saving us last night !!! Jackie & Mitch

  Blackfire 4eva
2 years ago
So I went here yesterday because pep boys on E Tremont wanted to charge me $1,500 because my van wouldn't come on. They wanted to rip my engine apart. I went to R&P and all it was, was a blown fuse. THANK YOU R&P AUTO REPAIR!

  Ina Fischer
3 years ago
I needed to have a tire checked for possible slow leak. "DuctTape" did a thorough check of the tire, spraying both sides and had me drive slowly to completely check. Added air and said it was probably low from being parked for awhile due to being under Covid shutdown. No charge! As I don't live in the Bronx and was dealing with a family emergency, I did a Google search and these guys came up with a positive rating. So glad I went to R&P.

  Marisa Pritchard
4 years ago
If you want your vehicle inspected, DO NOT go there! In all of my years driving, I've never had a mechanic remove all of my tires to complete an inspection. NYS only requires them to remove one and even still no one has done that until I went to R&P! These mechanics are dishonest and will look for anything they can to find fault with your inspection so that they can make extra money. The man told me that my tires were in such poor condition and they were not! And he said "I dont know what your pockets are looking like but you need to change all three tires". I had to pay the entire inspection fee for them to fail it. My emission passed of course. I paid the full price for them to fail my car over something they were looking for manually. Of course that always works when you want more $$$$ from customers.

  Jetaun Sanders
6 years ago
I called 30 mins before they were closing , had to run and get the part for themTo fix my car and made it with 10mins to spare for them to fix my ignition coil. If that isn t GREAT CUSTOMER SERVICE , then i don t know what is. They definitely will get my business again and referrals for the future .

  Sogno World
6 years ago
They are not professional enough. Always try to give inappropriate suggestions to change parts in my car. That is how they are making money. I went there 2 times to remove my car check engine sign. They suggest me to change some parts to fix. I did but nothing happened. So I spent $600 for nothing.

  Wanda Bennett-Gould
4 years ago
I would have given it 5 stars but the one of tge struts they installed was defective. It was replaced and everthing seems well. They have very attentive and respectful employees. An employee named Ducktape has especially good cutomer service

  Melisa Jackson
6 years ago
I got my car fixed at r&p and they did an excellent job. My car runs a lot better, thank you Rudy for doing a great job.

  Angel Rosado
3 years ago
They took my truck in and fixed the problem right away. Thank you definitely going to continue doing business with them.

  tyisha layne
3 years ago
Don't hesitate when looking for an auto repair shop this company is awesome, great customer service, low prices and excellent at what they do ...Great choice

  Ernie Streeter
3 years ago
My car is now 25 year's old, that speaks for itself, good work done there reasonably priced

  troy hacker
4 months ago
Best automobile mechanic in the Bronx

  John M
3 years ago
I went there to fix a flat the guy that helped man there was really cool help me big time I wish I ask for his name but he told me he own the place so thanks again

  K JORR
4 years ago
Rudy and his brother are very knowledgable on foreign cars and his prices are fair!

  Jeff Parker
a year ago
Good job great price and fast service

  marc almonte
3 years ago
I only got a battery put in but the owner was honest and very respectfulService: BatteryService: Battery

  Kasine Marshall
2 years ago
Great service, quick efficient!!! And the owner is on hands with every step..

  Andrew Poluha
a year ago
Good placeGood peopleClean bathroom5 stars

  Spoo Noodles
6 years ago
GREAT SERVICE.... Rudy was very knowledgeable, excellent customer service

  Angry Panda
2 years ago
These guys never want to do work. Every time I come by they tell me to come back later. No thanks.

  MOCCAA WOCCAA
3 months ago
REAL REPUTABLE REASONABLE

  Juan Diaz
3 years ago
They over charge and always arguing with between employees