New City Muffler

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  NYC
a week ago
I went there to do my annual inspectionI have a ceramic coat on my wind shield an have an nystate expedition for it. When the worker went to put the new sticker on it he cut my ceramic coat an ruined my windshieldIf you have a junk car an don t care about quality please go thereIf you have something nice don t go there these people are butchers. Then they have the nerve to act like it s my fault an it s the law these new owners or who ever is running it it s trash

  cat head
8 months ago
Rip off!!! If you're a woman make sure you are accompanied by a knowledgeable man or just avoid this place overall. They start off by creating dramatic theatrics about how terrible your car trouble is, even if it's just an axle... then they'll tell you that you have more issues that need to be fixed or else they can't fix the axle... then they'll over charge and then tell you to leave your car there and that your problemis major and needs at least 2 days in the shop to fix....they will drive around town joy riding in your car all day and not work on it and then return to the shop at closing and tell you that the job is so difficult it needs to stay another day so they can charge some more (literally caught them coming in from a liquor run with my car and my mileage was expended by about 30 miles)...then they'll tell you you have more problems and they cannot proceed until you fix those issues...the whole time, all you had was a messed up axle.... total scumbags and abusive towards women. Disgusting!Update: I went to another mechanic that was recommended by family and it turns out that it wasn't even a messed up axle. It was something completely different. He literally fixed my problem within 20 minutes.These scumbags were scamming me and causing me major inconveniences by trying to make me leave my car in their shop for a "minimum of 2 days" just to rip me off! They're disgusting!

  Carmen Pena
2 years ago
Went in for a NYS inspection. double parked as all of the other cars. A 2005 smaller Mercedes SUV was backing up right into my vehicle. I tried to move and honked the horn but the car continued to back up and hit my rear passenger side door. The driver Victor A. Fernandez gets out of the car and says he wasn't looking back when I could see him looking through his own rear view mirror at the driver door. He is insisting that we do not call the police and that he will bring it to a friend in the shop to fix it for us at a good price. He insisted that we were at fault for him hitting us. He threatened if we called the police that our car would be worth nothing any more and we would be responsible for our own deductible. He became irate and hostile as he learned that the police were already arriving. He also yelled out that he wasn't waiting for the police because he had to go to work! It turned out that he owned the New City Muffler and deliberately hit us in order to exploit money from us to fix it with their own business! I would give no stars if possible! Do not trust this place! They are evil, deceiving, con artists and will stop at nothing in cheating others. He even exploits his own child in his con! Will be reporting to Better Business Bureau as well!

  PAPI BLVNKOO EN HUNCHOOO
7 months ago
They gave me a catalytic converter that only lasted a few months and when I came to show my bank transactions with they name on it showing I made the purchase there they said sorry they still couldn t replace or fix it even tho they messed up

  niko belic
8 months ago
STAY AWAY!! They overcharged me and left pieces in my engine compartment unscrewed, almost costing me an accident along with damage I'm sure they would have tried to claim was not their responsibility... as that was the vibes I got from the owner while discussing pricing and him fishing to see how much he can get out of me.. Go down the block or something rather than deal with these sneaky drunks

  Eddie Santiago
5 months ago
Love it great service great prices!

  Marcos Kruger
2 years ago
Unfortunately I got ripped off. I first liked this place. Nice n friendly and I wanted to be a regular after giving me a decent price for a new muffler. I had a coolant issue and as a new driver this was the only place I had experience with. They said they could do it. They gave me a good deal for what was gonna be a new water pump and a thermostat. After a family friend mechanic checked it out, neither were replaced. Instead they carved out my thermostat, putting back only the outer ring of the thermostat leaving my coolant system to run wide open. It worked for the hot summer until the fall when I got a engine code P0128 engine operating below regulating temp that s when I got a friend to check it and that s just an inexcusable way to fix the issue. Just come for a muffler change or weld.

  Lee
2 years ago
I went there for an inspection for my car. So when I got there the organization of the business is so unorganized. There were people and cars all over the place. I have tints on my car from a place that is an upscale car shop and I had spent an hour speaking to the person that advised me to not get tints that were Illegal. So I got the one that was advised from the car shop and I have papers saying it s the legal tints. The reason why I m saying this because they didn t want to inspect my car at first and then when they did. They charged me 61 dollars for a 31 dollar inspection. The person who did it said I was taking money out of there pockets. Imagine. In the hood charging higher prices for an inspection that s 31 dollars and saying that I m taking money out of there pockets. I will never go to this place again and if I could I would give them -5 stars. Just saying.

  Chris Morales
7 months ago
Good people and excellent prices with quick and astonishing work

  Edward Acosta
6 years ago
Went to get my vechile inspected, it was close to closing time. The gentleman took the time to put it through the machine for me. I thought that was very gracious. Thank You so much... I will be back with my TLC Plated car, to give them more business.

  Frank Rizzo
11 months ago
Great place fair and good service no b.s. just good honest work

  Ariful Islam
9 months ago
The guy was rude! I ask him how much? he say if you don t have money leave he don t even let me finish!

  DAZE_ 09
3 years ago
Very very good ppl always serviful to the client prices aren't a rip off and they give guarantee been coming here since I bought my whip always to replace old parts these are my cars doctors...

  MR Zahidags
4 years ago
All I can say please Don't go there and damage your car more. They create one problem to another. They only know about money. Unprofessional. If you go please check other places first. Then check with them. Don't leave the vehicle. When you come back you might be surprised what they gonna do to your car.

  Tommy Vercetti
8 months ago
Trash place!!!! The owner is a scaming scumbag! And the workers drink on the job!

  Lucy Lu
a year ago
Stew Leonard's is so full! But the products are very good!

  Carter Bostic
5 years ago
Just left there. Did a awesome job! Money wasn't a issue.. just wanted the best service in which Victor executed superbly!

  SO BLESS
5 years ago
Owner is very nice and did a awesome job on my car. Come on in for great service

  Minerva Tineo
5 years ago
Great experience, fast and friendly repair service!!! Thanks To Victor & Mechanic Crew, which provided tow service, fixed brakes and car alignment.

  Rafael Cartagena
a year ago
Owner very helpful, and courteous. Agree with 4.2 rating

  Myrta Compres
a year ago
Love this place. Very curious and reasonable prices.

  John Alvarez
4 years ago
Good services fast quick did my inspection today been going for 2 year Victor thanks

  Jesse Martucci
a year ago
Great customer service! Great work

  Jhun Rota (Jhun)
a year ago
Great staff. Very helpful

  Alicia Vasquez
7 years ago
Customer service is great and they try to get you out quickly. When the parts are there.

  Luigi Papaleo
a year ago
Honest people very professional

  Elvin Soto
a year ago
Inspected my car in and out no problema

  Evelyn Persaud
2 years ago
Do great work and friendly too.

  vnandez3758
4 years ago
Great place for mechanic work, electric and muffler. Good prices

  Pena_boy TSIO
a year ago
Good friendly service.