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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brett Bonte
a week ago
Me and my family have been coming here for over 25 years and the service I have received has never been matched anywhere else. Harry and Dante always provide great service and value. We wont take our cars anywhere else.
John P
5 months ago
Shopped around and Mavis here had the best prices. Unfortunately there was some miscommunication and they ordered the wrong product. It was very frustrating as we discovered the mistake only after getting here.Harry saved the day by installing a same sized tire at no charge. It wasn t the Scorpion Zeros and was noisy but I could move now.My tires were quite rare so took almost another 2 weeks to get the 2 replacements but overall, I m glad I came here. Also he honored the price I was originally quoted on the phone.Super busy every time I visited but they were very courteous, professional and helpful. Nice waiting area, right across street from McD. Hot/cold water dispenser and restroom. And free wifi!Thank you Harry!
Amaury Cabral
a month ago
My car was leaning to the side so I brought it to Mavis for an alignment which I assumed, wrongly, would include a quick tire inspection. You know, since they sell tires and would love to sell me some. I picked up my car and they didn't say anything about the tires so when the car kept leaning I thought maybe it had a bigger problem. I took it to a mechanic about 10 days later when I had time and this is what he showed me. A tire that was on the verge of exploding on me while I had my wife and kids in the car.Don't take your car to these chain mechanics. They are all about quantity over quality.
Jesse Penalo
a month ago
I wish I could give it one star. I went in for a normal oil change, then they called me and stated I needed new tires , that my old ones are very worn out. And he assured me I will be getting BRAND NEW TIRES. So we agreed on the price. About 1 hours and 30 mins I went back. I looked at the tires they installed and it looked worn and old. Look like used tires, so I did what anyone would do when they were not satisfy with the purchase and ask about it. Well they looked at me like I was crazy, instead of having a conversation they started arguing with me. I told them I'm not here asking for a handout ,matter of fact they can charge me and then we can talk if they scare I'ma run out on them. They treated me like I was trash, they treated me with no respect. The guy I spoke to on the phone was the worst one , he gave me his word. I guess honesty and loyalty and keeping your word mean nothing to these guys. They saw me and said to themselves , we have a sucker. They know who I am. They have my information ,I really hate when businesses steal from the hard working middle class. This is why people shop at Costco or Amazon, they don't fight with you if you don't like the product.PLEASE DONT SHOP HERE. Very disrespectful people. I just got rob out of $860. Very disappointed. I wish I could get the names of the people, but they are not allowed to give out their names( that's what I was told)Look at the photos and keep in mind these are brand new with stickers tires. Yet they look like it been used.
anthony john
3 weeks ago
Best service for rotation, oil change, inspection, and anything not too extensive within reason for the facilities. Usually, no more than an hour or less wait unless it's a really heavy day, which is understandable. The entire team is great, considerate, and good at what they do!
hailey
a month ago
Took my car to get check at Mavis and Pooran and Juan were so helpful and friendly. They explained what my car needed and the prices were reasonable! I would definitely recommend this shop to my friends and family. They found a returning customer in me.
Marty O'Neill
2 months ago
Went into with a flat tire. Waited over an hour to be told that there was one nail and one screw embedded in the tire. With one near the edge of the tread which they said was too close to edge for a safe repair. You are sort of captured because your car is up on a lift and the Manager is telling you it's not a safe fix and they won't do a repair. I just didn't feel comfortable about the info provided, but I was stuck.
Gary Austin
3 months ago
I came here for the first time to change my tires. They also did a wheel alignment. They also said I needed to change my brake pads and they visually showed me. I came back the next day to change my brake pads and the price wasn t bad at all. I can FEEL the difference now. I highly recommend this place if you need to change tires and do any suspension work.
Eric Cato
3 weeks ago
Absolutely great service! Was able to get in and out in a timely manner! Professional and easy to work with. Will be my consistent tire place and it s a quick ride from the city.
wayne hawley
3 months ago
Got new struts on my 2017 Outback. The Mavis staff was uniformly professional, the work was done on time, the price was reasonable, and my car is running fine. I also appreciate their reminder email to return after 25 miles for the lug nuts to be tightened.
Rob Henry
3 months ago
I ve been bringing my Fiat 500 here since 2020. It s a bit out of the way for me, but I appreciate the excellent service, the straight forward talk, and the lack of pressure sales. These are the reasons I keep coming back. Additionally, I respect this team and trust them.
Peter J Blatchford
a week ago
These guys were the best! Terrific service and the very best prices I could find. My new go to!
Pierre Asselin
3 weeks ago
The situation is a bit scratchy here. First there's no parking area for you to go in and speak with someone about changing tires. Then I brought in my car and want really given much information about the different options. Which I suppose doesn't matter since I asked for a set of Michelin tires but they installed their Mavis brand instead. They did take me in right away which was nice especially since I came towards the end of the day. But the whole experience was diminished based on not getting what I asked for. Especially since it cost me over $1,200 for 4 tires.
Whip Appeal
3 weeks ago
I just left this place to get service regarding a warranty I purchased there...there is an old man there who seems to be the owner...he was very rude, screaming & cursing me out because of my assertive sound? Or was it my appearance? In any event his behavior was totally unnecessary....my girlfriend was on the phone the whole time and couldn't believe what she heard....the customer service there today was abysmal for me and I would never recommend anyone, especially if you're my color to take your business there....I was the very first customer there when he opened up but watched him serve others who didn't look like me first...it was terrible!
THE R&B BARBER
6 months ago
HANDS DOWN THE BEST SERVICE IN THE STATE. JUAN AND THE REST OF CREW WERE ABSOLUTELY AMAZING. NOW REMEMBER THEY ARE BUSY TRYING TO SERVICE EVERY ONE S VEHICLE AS FAST AS POSSIBLE SO PLEASE BE PATIENT WITH THEM. THANK YOU GUY !! TILL NEXT TIME.
Elizabeth Fierro McKenna
3 weeks ago
Mavis Riverdale has been my go to place for over 15 years. Any time I need any automotive work from tire issues, oil change or check ups they are the place to go to. I have recommended Mavis Riverdale to everyone and continue to do so. Every employee is adept at getting the job done. Harry is one of the nicest people I have ever met!
Vicki Nolly
2 months ago
First time customer at Mavis and very impressed with their customer service!! We questioned the dealership's integrity after telling us we needed new brakes and rotors, which came with a hefty price tag. Long story short, we didn't need it at all!! The way these guys communicate and deal with customers is unlike I have ever experienced except BMW maintenance (they were great as well). Mavis, you have a lifetime customer!! Thank you Juan, Harry, and Pooran(sp) for answering all of our questions and being so pleasant and patient!! Most of all your integrity!! 10 stars for Mavis Riverdale!!!
Inell Altman
3 months ago
I have been coming to Mavis on Broadway for years. Being female, I was a bit skeptical at first. But I have come to trust these guys for the maintenance of my Jeep. I used them for just about everything - tires, inspection, oil change, even a tuneup. I find all the workers, the blue-shirts, the white-shirts, and the manager to be very professional and will keep you abreast of what they are doing.Also, the waiting area is top notch, with comfortable seating, clean restroom, and free wi-fi.Overall, I am very please with their Service.
Samantha Norris
4 months ago
Juan and the team are great. I've gotten new tires and have had my state inspections done here. All of the workers are kind, communicative, and get things done fast! I'll definitely return.
Al Cohen
3 years ago
Really nice honest people at this Mavis location - Harry, Sharon, Angel. I had been to the dealer for warranty work and they said I needed front and back brakes. Harry agreed with the front but didn't see a need to do the back brakes. On top of that they were 25% less!
Leo Dominguez
5 months ago
My history with Mavis as a valued customer of: 5760 Broadway is by far the worst of services ever provided. I had scheduled an appointment with them as I normally do with my order number., and I always get the run around on how many vehicles they have., and that their mechanic is not there. The service is extremely lousy, and I wouldn't recommend Mavis Tires to anyone
Gina Dobbs
a week ago
Pooran, Harry, and Dante of 5760 Broadway Mavis tires we all excellent in the work they provided and the assistance they gave!!!!
Caitlin Clonan
3 months ago
Team was so so nice and squeezed me in on a busy day -- will definitely be back! These guys take good care of you & your vehicle!
Roslynn Glicksman
4 months ago
Wonderful experience - very professional, I showed up early and they took me right away. I would definitely go back for all my car needs!
Pamela Satchell
7 months ago
Excellent Service from the time I walked through the door to the time my car was done!! They didn t try to get me to pay for fancy tires I didn t need and the price I did pay was reasonable. They were the first place I thought of having been here in the past and I am glad I came. I had my service done quickly and was very satisfied with the tire.
Jeffrey Morris
9 months ago
Excellent service whenever I service my work van there. Highly recommend this shop. Do my oil changes there often.But have used them for a strut job on my Mazda 2 as well. Trustworthy shop. Open on weekends as well, very convenient I'd say.J. Morris
Nelson Pachas
3 months ago
No appointment, in and out in an hour, synthetic oil change/tire rotation $80, didn t try to upsell me, showed me brakes with flashlight, don t have to change now but yes in 5-10K miles
Lala Muniz
a month ago
This place is amazing! Pooran was extremely helpful! They had me in and out. Highly recommend!!
Suzanne Edeawe
4 months ago
Excellent. I trust these guys, period! Fast, reliable, reasonable. Also do yourself a favor, get the warranty on the tires. Worth it!
Sunny
3 months ago
Got my tire replaced, smooth, quick and affordable. They even gave me a warranty for 40k miles on the tire, no issues up until now.