Motorworks Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alice Yee
2 weeks ago
Anytime I need any body work done..I'll come here! Leslie and her husband Mike are great people..they do outstanding auto body work. As if it never happened

  yanilda martinez
a month ago
Extremely unprofessional and disrespectful for this shop to be in business for 37 years. Like previous reviews very nice conversation until you try to explain yourself and they don t want to heard it. You can t said anything to them at all. No compassion for others at this business for being open all this years. But may god protect them because everything is until one day. Don t recommend this place at all. I do recommend both owners to go to take classes on how to treat their customers.

  Rob Mack
4 months ago
Professional grade A+ service so far. I recently dropped off my vehicle recommended through insurance, and this shop has been in constant communication with me since. The drop-off was informative, detailed, and not pressured or rushed at all. I'm excited to see the end result. I will update

  Jennifer Runko
3 months ago
Lesline was a phenomenal person to talk to. I ended up not getting repairs done because it was totalled, but the customer service was fantastic!If you are ever feeling down just call Motorworks and Lesline will brighten your day!

  Jenn Tammany
6 months ago
This is my second time using them. They are very efficient and communicative. When other places tell me weeks to even start the work, Motorworks is right on the job. I referred my sister there as well as she had the same great experience

  Jason Jenkins Jr
8 months ago
Completely unprofessional. First I dropped off my vehicle and they stated I dropped it off 4 days later. Was told that the insurance company gives them 10 days to make the necessary repairs while it states on the estimate 7 days. Never given any update on part delays. I went down there to get an update they stated it would be done by Thursday then get a call stating that it would be done by Friday. Was told I was lucky because they just got a part yesterday. While not letting me know that the part was delayed when I voiced my frustration the woman is talking about another car with someone else in the background. Car has been with them for 16 days from the day that the car was dropped off. I recommend going somewhere else.And in response to the pickup date of 3/3. When I dropped off the vehicle on 2/15 was it would be 7 business days from date of drop off. I was told it they would inspect next day 2/16 to receive documentation from my insurance company that nothing was inspected until Monday 2/20. And I had no issue with paying the 20% so you might need to recall the correct customer. The issue was the rental was about to expire, why? Because motor works collision was exceeding the repair time set by the insurance company. Like I stated completely unprofessional not giving updates on any so called delays because once I came down after many phone calls being brushed off the parts magically came the next day. And when I would pick up the vehicle I had already arraigned with enterprise they would pick up the rental from your shop. Just to be rudely told no by you where you yourself called enterprise and they said they were already on their way to pick up the rental. Accountability is the name of the game and clearly motor works collision doesn t have any.

  edgar vera
a year ago
Each time I go there it seems that the lady behind the counter doesn t really want to be helpful. They only want to deal with insurance sponsored repairs. They don t want to deal with a walk in customer. The owner was helpful once, but I do agree that one of the repairs they did on my car was poorly done on the paint touch up. Good luck if your a walk in customer. Not a lot of help there.

  Claudia
a year ago
I recommend you do your research with the Long Island Business News from this place and owner he was caught With Sales Tax Fraud.. failing to pay state sales tax,"He Pleaded Guilty" I should have listen to a previous customer but I wanted to give it a try. But they didn't do a good job at all the paint of my car was drooling with paint.. not professional at all. I was very unsatisfied! It doesn't even deserve a star. The lady had an attitude,no way to treat customer!

  Mary Sussman
3 years ago
Leslie & Mike are helpful & very professional. Leslie was a great first contact, making an appointment for that same day & arranging for a rental car when we dropped off my car. The repairs were completed within one week & the car looks & runs great.

  Julian Orellana
4 years ago
Sweet at first but wait till you find an issue with how they repaired or give you back your car. I went back cause one of my doors was not closing, The mechanic did not want to hear or deal with it basically tried to Shoo me away telling me to go to the dealership meanwhile the cars brand new and it s guaranteed to be returned in working conditions. The owner or receptionist came out just to be nasty as well. Very poor customer service. A very unpleasant encounter and would rather look elsewhere.

  Nadir Memon
4 years ago
This place was a pleasure to work with. I had an 2018 Audi A5 repaired by Motorworks and the car looks as if I just purchased the vehicle from the showroom. Mike was very honest from the beginning of our conversations and Leslie kept me up to date with the status of the vehicle. I highly recommend this body shop to anyone considering quality work from genuine people. Thanks again

  Rony Flores
2 years ago
This place is one of the most unprofessional places I ve been to. The so called receptionist gave me such an attitude. I would never recommend this place to anyone. I went to go get a written estimate and she refused to give me one because it was drizzling outside. On top of that she made me wear a mask. NYS states I don t have to wear a mask if I m vaccinated, which I am. On top of that she wasn t wearing a mask herself. She had such an attitude, I went over to Newton s Collision and now I m happily doing business with them.

  Daniel Holst
2 years ago
Just picked up my car and it looks amazing.Someone hit the front left fender of my car. It was the first time I went to Motorworks Collision. The staff was professional, helpful and quick. Hopefully no one hits my car again but if they do, I will be coming back again.Service: Body & Trim

  Aliyah Floyd
2 years ago
They did fantastic work on our car! They were very fair and helpful from the moment we made contact. Not only was the finished product perfect but THEY VACUUMED MY CAR!!!! 10/10 recommend

  Jesus Mata
3 years ago
Came to get a picture inspection for my insurance, I couldn't get a word in, very rude. I understand it was raining but in 2 mins made never want to come back. Poor costumer care. We have 4 cars and 3 vans. Lost a good client.

  Daniela Vee
8 years ago
very good customer service. I went when someother car hit my parked car. They will take care of everything from contacting your car insurance and setting up the car rental. Will recommend to anyone that needs collision work done.

  Zedekiah The Servant
a year ago
The people here are amazing, even the lady Leslie. Always had a smile on her face & makes the day feel like it goes by easier.

  Thomas Kordulak
2 years ago
I brought my S550 to motorworks twice for EXTENSIVE front end damage!!! Both times Mike did an EXCEPTIONAL JOB!!! I HIGHLY RECOMMEND MOTORWORKS FOR ANY AND ALL AUTOMOTIVE PROBLEMS!!Services: Tires, Painting, Auto engine diagnosticServices: Tires, Painting, Auto engine diagnostic

  Collin Mars
3 years ago
A husband and wife own business. It was recommended to me 10 years ago. The wife does the insurance/customer service part of the business. The work is done correctly and it's guarantee.

  Jah Born
5 years ago
Mike, his wife and the crew are my go to guys when it comes to auto body repair. Quality work, honest and very kind. Been coming here for over 20 years and will never go elsewhere.- Elijah and family

  Robert murdock
4 years ago
Love this shop. The owners Michael and Maxine hall. Always work with you. With any situation you have. Great collision repair. Suffolk Avenue in Brentwood.

  Nigel Jackson
4 years ago
This place wanted to see an estimate from another auto body shop I told him no ,I assume he was the owner ,he told me he does not want my business. I am glad I left ,this request seems very unprofessional.

  Hager/Burton Family
6 years ago
Amazing customer service and excellent work...I couldn t have been happier with my experience! I was having trouble with my insurance company and Lesline made it all better!

  D Bardales
a year ago
This the place where you want to take your car and they do an excellent job in restoring it back and better then the dealership.Services: Body & Trim, BatteryServices: Body & Trim, Battery

  Howard Hendricks
5 years ago
If you ever need to fix your car this is the place the owner fix your car as if it was his own very excellent staff prompt and to the point and they are very reasonable

  Dannavon Downs
4 years ago
Big up motorworks collision, the owners and workers are professional they do a good job on my bmw 328i xdrive.

  Julio Ram�rez
a year ago
Doing very great job. Is great place to fix cars

  Justin Floyd
3 years ago
Good, honest work. Reasonably priced. What more can you ask for? Mike and Lesline are the best.

  Melvin Galo
a year ago
Worse place ever never go there they don t care about employees nor customers surprised they are even open the owner even committed tax fraud they are all so nasty

  John Manzella
a year ago
Excellent customer service and excellent repairs. Very satisfied!Services: Painting, Body & TrimServices: Painting, Body & Trim