Griffith Energy
4.6 (28)
61 Main St, Big Flats, NY 14814
(607) 562-8451
superiorpluspropane.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Arthur Campbell Reed
2 years ago
Griffith Energy backed by Superior rocks! Friendly & competent & complete service! Today's service by Blair continues a legacy of office persons who parade customer service focused upon the CUSTOMER! Tina, Cathy, Julie & Terry all preceded the current folks, and their excellence continues in them. Been with Griffith for over 40 years - way to go GRIFFITH ENERGY!
Trudy Rundle
3 years ago
I was a customer for several years. My service was excellent then. I moved to North Carolina for 10 years,of course had to get another provider I returned to New York in 2014 and called Griffith Energy for service. They came and filled my tank the next day same wonderful service.
Vicki Y. Gilchrist
3 years ago
The staff at Griffith Energy always put forth polite, caring, sincere customer service! They try hard on every level of service, to make sure, even when the storms come, that we get the service we need and FAST!
tiffany ervin
6 years ago
Told them numerous times I do not want to be on a month to month delivery but they would still show up charge me a hazmat fee and just top my tanks off with 20-30 gallons here and there. Customer service would always say they would take care of it and nothing would ever change. Will be changing companies this year
sarah mchugh
7 years ago
Multiple service calls because the guy before "forgot" to do something. A filter on a new tank causing the nozzle to clog, not letting the water back into the radiator lines after service, canceling auto delivery for a new tank install and not reinstating it, leaving parts off the furnace. The most unsettling part is that each time they come, they just let themselves in without knocking on several occasions. Even in the middle of the night for emergency calls, they just let themselves in and never say a word about being there. They are just plain rude and disrespectful and creepy.
Tammie Bennett
3 years ago
Highly recommend Superior Plus Propane. Great service, friendly and very helpful and always goes above and beyond to make an amazing experience. Over 10 years of service with them so far and would never go anywhere else :)
steve becraft
2 years ago
Griffith Energy customer service is most important to me. If i need anything I call Carrie and it is taken care of.
Andy Johnson
3 years ago
had Griffen for over 5 years and have never run out of Propane or fuel oil, no hassle budget payment spreads the cost of winter heating over 12 months
Jen B
3 years ago
Every Griffith Energy employee that I've spoken to or that has delivered to us in the past 7 years have been incredibly nice, informative and helpful!!
Joe Urban
3 years ago
Efficient service. Fair prices. Mask wearing.
Andrew Ridley
6 years ago
Friendly and professional staff. Always on time.
Jeanna Hale-Schrader (Gemini)
2 years ago
Excellent customer service
Deb Page
3 years ago
Great staff and service!