Frog HC LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wayne Rottkamp
a week ago
I had a first class experience at Frog Hollow Collision. From start to finish they did a repair on my truck that I didn t think was possible from the extent of the damage. The staff was a pleasure to work with. They kept me informed of the progress of the work being done. The truck was returned to me fully detailed inside and out. A+++++++ will be recommending this place to everyone.

  Ryan Rucano
4 days ago
This place is great! Anthony was a tremendous help and explained everything going on! His work is the best in town and I couldn t be more pleased

  Saul Martinez
a week ago
From when I walked in the door Anthony was awesome. They did some great body work and figured out a mechanical issue I had on my Mercedes other mechanics couldn t. Great customer service great work!

  Chris Boukas
3 weeks ago
I highly recommend frog Hollow for any, and all of your autobody needs. Anthony and his team took the time to make sure my vehicle was done right, with that small business personalized feel. Easy to get in touch with, highly responsive, just an all-around great experience.

  Jules
a month ago
Unbelievable Job. Recently had my car fixed at Frog Hollow Collision due to an accident..They did a Phenomenal job. Highly recommend. They set me up with a rental, very easy & painless process.

  Thomas D'amico
a month ago
I ve had to use them a few times over the years. Always top quality work, vehicle finished in timely manner . They handle any insurance issues related to accident. Highly recommend

  jayne imperato
a month ago
It was a pleasure dealing with Anthony. He replaced my bumper. It was a quick easy drop off and job completed same day. Paint job looks great Perfect color match.

  Kristy cusicanqui
2 months ago
This has been my second experience in this establishment. If you are looking for skilled expertise, honest pricing and integrity, then this is the place to go. They have honestly worked magic on my vehicle. I won t go anywhere else!Thank you so very much to Anthony and his wonderful crew.

  Joy Suissa
a month ago
I had an excellent experience with Anthony at his collision place. He was honest and friendly. They took care of everything including the rental car. Being single and do everything myself this is the place to bringyour car.Joi S.

  Alyssa Detommaso
2 months ago
This place is great!!! Everyone there was super nice and accommodating to my needs. They fixed my car and I haven t had any problems since!! Definitely my new go to place. Love it here!

  Isabella Meule
2 months ago
I just got my car fixed at Frog this past week and I don t have a bad thing to say. They were beyond accommodating and extremely informative. My car is fixed and looks better than before. Thanks Frog!

  Peter Marcus
2 months ago
"I recently visited the car shop and had a truly exceptional experience. The customer service was top-notch, and the staff went above and beyond to assist me. I was thoroughly impressed with the professionalism and expertise of the team. I highly recommend this car shop to anyone in need of reliable service and outstanding customer care."

  Lynette kless
2 months ago
I needed a tail light for my truck, Dawn DeLuca made the process painless and so easy. The part was ordered and before I knew it my truck was fixed! I would highly recommend this body shop!

  pablo cecere
3 months ago
STAY AWAY!!!!!!Estimated 2 weeksSo I waited those 2 weeks, then I called to check up on 12/6/23 car wasn t ready, with a new estimate day, 12/15/23. Late 12/14/23 I receive a call from body shop stating car was done, due to work I couldn t pick up that day. So I went 12/15/23 to pick it up, as I approached my car I noticed the seam between bumper and body was rather noticeable and the clamps were visible. I spoke with the foreman and showed to him, and he stated that Geico would not pay for the clamps on the opposite side of the accident. So I asked how much the clamps was, and he replied around $50. So I question why would you make a decision of not rectifying that issue and giving me the car back, over a $50 clamp, and told him in any case you should call me and explain the issue with Geico not paying for it, and I would make the decision of buying or not the clamp. So we agreed that the car was gonna get taking care of in the morning of 12/23/23 and that I would drop it off 12/22/23 in the night hours.Next day, 12/16/23 when I drove my car, I notice several things been wrong with it, radio not working, paint stains in wheel and paint foot prints in floor mat, windshield fluid not coming properly and reaching windshield, as it should, and a scratch to the passenger side body.So on 12/20/23 I called the shop over this issues, knowing that they work Saturday half a day, it seem to me I wouldn t be enough time to fix all of it, specially knowing that s a holiday weekend and usually shops are short staffed, Antony responded I ll be here and make sure everything is taken care of, you only need me here .With the promise of my car to be ready and if not I would be giving a rental car, and against my better judgement and experience, I agreed.In 12/23/23 mid morning I called to find out the status of my car, the lady said she would find out and call me back. No calls back were made. I called 7 times after that and nobody answered the phone. At this point car rentals were closed for me to rent a car. So I was left with no vehicle over the holiday weekend.12/26/23 I called the shop around 3 pm and spoked with a lady and told her I would pick up my car the way it was, I didn t want them to hold my car any longer, and I would take care of the repairs on my own, Antony was placed on the line and told him I no longer wanted to deal with them, I just wanted my car, so I explain all this to him, plus on Christmas Day I had visitations with my daughter, and I couldn t pick her up since I didn t have a car, also I missed work, base on the same reason, plus my working equipment was inside the car, so even if I manage to get to work I couldn t due to my tools. At this point he started to raise his voice and yelling wouldn t let me finish, he wanted to explain himself. Saying that he work Saturday until 7 pm in my car and that he put thousands of hours in it. I told him that wasn t my problem. That I would pick up my car how it was. He then said he wouldn t give me MY CAR, because he doesn t allow cars to go out unfinished which they already did, he also claimed that Geico wanted an aftermarket bumper, hence it didn t fit properly, he would have to get an original bumper and replace the existing one.At this point I was so done I just wanted to make them go away anyway possible.I told him I need it my tools to work and that I would stop by to pick it up. And I did. I left under the promise AGAIN that my car would will be ready next day. That day, (12/26/23)He offered me a rental, a bit too late, I would say).I ve lost wages, rental expenses and time with my family.It is a great shame the lack of integrity, honesty and professionalism. What s even greater shame is the Saturday he said he worked till 7 pm on my car, I drove by twice with my bike to see what was happening, lights were off and shop was shut. Attempting to manipulate me, with a lie, was cowardly.Horrible place, would give 0 stars if I could.

  Peggy Ann
3 months ago
I needed touch-up paint to match my new car. Anthony and Frog Hollow immediately scanned my car and provided a bottle of touch-up. Great service, highly recommend them for body repairs.

  Stephhh Leeezie
2 months ago
Excellent service from the second I walked in! So happy with the work they did on my car it looks brand new again! Couldn t recommend this place enough

  John Chan
4 years ago
I was parked in my company shared parking lot on 6/6/2019 when a truck from another company that shared the lot backed up into my car. After filing the claim with Geico, I had the towing company bring my 2011 Honda Accord to Frog Hollow. I've had a great experience with them last year back when a passenger van sideswiped me. They did an amazing job then and again did not disappoint. I worked with Drew this time and my car was fixed up 6/14/2019. I can't recommend these guys enough!

  Dan Escobar
a month ago
The repair work was done professionally, I took an issue with the detailed work... the trim was less than one point, I still have a few neausance complaints.

  Lisa Garcia
a month ago
Thanks to Anthony at Frog Hollow Collision, My vehicle looks good as new. Thank you for guiding me with the insurance process .

  Nicholas Castorina
4 days ago
my car looks great ! everyone couldn't have been more helpful or friendly.

  Anthony Fiscina
2 months ago
The best auto body shop on the planet. Frog Hollow treats everyone like family & I have been a happy customer for over 25 years.

  Kelly Rodrigo
2 years ago
DO NOT BRING YOUR CAR HERE!!! Absolute worst body shop I have ever dealt with. Extremely unprofessional and WILL TRY to trick/scam you, on top of terrible work. Bumper and paint was already coming off 3 months after they put a new one. On summary paperwork stated replacing the fender when in fact, was never replaced. ABSOLUTELY HORRIBLE.Services: Painting, Body & Trim

  Jennifer Long
5 months ago
The whole team at Frog went out of their way to provide above and beyond customer service. Throughout, they were very honest, respectful and responsive. If I had the choice, I wouldn't go anywhere else.Service: Body & TrimService: Body & Trim

  J T
2 days ago
Great job! Quick and painless. Car came out great!

  Daniel Lobasso
3 weeks ago
These guys worked magic, they made my 11 year old car looks as good as the day I got it.

  nellie villecco
2 months ago
Excellent service, my car looks great. Everything was outstanding.

  Logan Lombardi
2 months ago
love this place so much. everyone was so sweet and fixed my car so fast.

  Richard Wenthen
a week ago
I found Anthony to be a 'straight shooter' and very fair. A pleasure to deal with.

  Louise Pinto
5 months ago
Saved my life and fixed my car in such a timely manner!!! Best auto body shop ever

  Daniel Drahos
2 years ago
For a job originally estimated 2-3 weeks for completion, due to potential shipping issues on rare parts needed, the vehicle was completed in 6 business days. The staff was extremely cordial and assisted me each step of the way, from obtaining a rental vehicle all the way to contactless pick-up upon completion. 15 out of 10 rating, most definitely recommend without a second thought.Services: Painting, Body & Trim