Ultimate Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  karin coppola
6 months ago
George and Ellen at Ultimate Autobody are great to work with. I was referred to them and had my car repaired at their shop last month. They arranged for a rental with a pickup at their shop, which was very convenient. Ellen was great in dealing with my insurance company and the adjuster. After completion of the repair, my car looked amazing! George even had his crew detail the car! A++++

  Jeff Kriz
2 years ago
Greg and his team went beyond my expectations for a great job on painting and trimming the new bumper cover for my 20-year old Porsche 911. Very pleased with the result - excellent match with original paint!Service: PaintingService: Painting

  Nancy Farkas
a year ago
Ultimate Auto Body repaired my car after it was hit in a parking lot. Gregory worked with my insurance company, then delivered a clean car with all damages repaired perfectly. I recommend Ultimate Auto Body without hesitation.Services: Body & Trim, Auto detailing, Paint repairServices: Body & Trim, Auto detailing, Paint repair

  Catherine Orza
3 years ago
I recently brought my car to Ultimate Auto Body and I could not be happier. Not only is the staff knowledgeable and friendly, they went out of their way to make sure I was comfortable. Upon arriving, they helped me deal with my insurance company and file a claim, which made the process so much easier. For someone who doesn t know much about cars, I felt very well taken care of.My car was in rough shape when I first brought it in and now it looks beautiful! The detailing is flawless - I can t believe my 2010 RAV4 looks new again. Matt went above and beyond to make sure I was satisfied, and he definitely delivered. No doubt, I will be bringing my car back if I need any additional body work. Thanks Ultimate!

  Sandra Thomas
2 years ago
I had a very pleasant experience. Especially after a major battle with my insurance company over a minor issue. I needed to have photos taken of my car to restart my insurance. I can t say I have a top of line car but it s decent happily I was treated as if I had Mercedes !! 1.)My appointment was easy to make they really accommodated my limited time. The owner himself Greg met me early on a Saturday morning! He had another customer there too whom I m he had also accommodated. He was quick and attentive. He asked me the pertinent questions, checked my car everything was done within a matter of minutes. 2.) He even made a few simple suggestions reasonably priced in my favor regarding my car care upkeep! 3.) He was very personable, sensitive and he actually listened paid attention to my current and possible car future needs.4.) He wasn t seated behind a computer He actually came out and talked to me!! Go figure!!5.) He gave me a customer card to come back for a few car washes after which if had few car washes I could return and get a free detailing for inside my car which I really need!!! He even put great, awesome smelling air freshener in my car, turned my AC ( it was a hot day and I was rushing to be on time I hadn t bothered with my AC) So when I got into my car it was nice and cool and he even added some mints Lol!!! So I definitely plan to return after enduring the pandemic and returning to businesses that are highly impersonal this was a wonderful, calming experience and nice touch !!!!Service: Body & Trim

  Alli Batalion
a year ago
Gregory and his team were amazing. First of all, walking into the shop is like walking into a cozy living room. They made me feel so comfortable and at ease that everything would be taken care of. They were responsible for fixing the back of our minivan after a truck rear-ended me. Our ten year old minivan survived carpools galore, breakfasts on the run to school, snacks on the way to sports practices, late night dinners coming back from vacation, food that had literally gone moldy in the way back (an area of the minivan I never venture back to) - use your imagination. It was gross. I came back to discover that not only was the exterior of the van fixed, the interior looked brand new. I am so grateful to Ultimate Auto Body for doing an ULTIMATE job on our vehicle, so much so my kids were just as excited to get back into our own minivan as they were renting a brand new minivan (that they had begged for us to be able to keep). Ultimate Auto Body - thank you SO much for taking such great care of our minivan as if it were your own!!!Service: Auto detailing

  Patricia Bastardi
6 years ago
The SERVICE was amazing! They really are top notch mechanics and in my experience, they are the best. My Chevy Trax had taken a big hit after having a terrifying experience of hydroplaning and hitting a tree. My car was completely destroyed on the front right side, the door on the passenger side could not open and the head lights on both sides were shattered. My father who works in the auto parts industry knew exactly where to take me and told me to go directly to Ultimate Body Shop. As soon as I arrived Matty was extremely professional and friendly. He and his team were honest and reliable. Not to mention we got a great value for the damage that was done! I was also impressed when they checked the condition of the car from inside out. My car was returned in immaculate condition. After this experience, this company will certainly have all our business and we highly recommended them!!!!

  Gina Cooney
2 years ago
Ultimate Auto was great. My car looks brand new! I had a small accident and Greg took care of the whole situation. I dropped off my car and had a rental car in 5 minutes. He had all the paperwork together and called allstate for me and handled all the stuff you don't want to deal with. I even returned my rental car back to his location to pick up my car and he handled dropping it off. Lifesaver. Thank you!Services: Welding, Paint repair

  Joe Berte
6 years ago
Just stopped in to get a small issue looked out on my front bumper. They were great. I was met right away with enthusiasm and a great attitude and the manager offered to come outside and look at the damage. He then had me pull into a bay and had his technician take care of it on the spot. Awesome customer service. If I ever need any more repair work done on mycar I know where I will go.My two month old BMW 530i was recently plowed into on the Bronx River Parkway. I called Matt at Ultimate the next day and he took care of everything. He arranged to meet with the insurance adjuster and gave me a ride to the car rental site. My car had $19K worth of damage. When I picked it up it was as good as new. They did an awesome job and their service could not be better. I hope I don't need a body shop in the future but if I do I will definitely go back to Ultimate Auto Body.

  Christopher Sands
2 years ago
Fantastic service. Amazing restoration for our Jeep, and really quickly done. Thanks!Updated July 2021: just brought another car (Mustang GT) to Greg and his team and they did another phenomenal job. My car looks brand new again. Thanks Greg for continuing to take care of our vehicles.

  John Paul Filannino
3 years ago
We've used Ultimate Auto Body several times in the past few years for body work after accidents, and the results have always been beautiful. The service is great, there's no hassle with insurance and paperwork, they take care of everything, and they do wonderful work. We highly recommend them and will go back if the need ever arises.Service: Auto detailing

  Melanie Brocklehurst
3 years ago
After a "hit and run" to my car last week while parked, my husband recommended Ultimate Auto Body and I am so pleased he did. Greg and his team carried out the repair work for me to such a high standard that my car looks like new again. But it's not just that: Greg took care of everything for me, was professional and courteous, and I cannot thank him enough for such a painless experience.

  Katy McCormick
6 years ago
My car was looking extremely rough when I brought it in! Not only was the entire ultimate auto body team very nice they were super helpful with talking to my insurance company. When I got my car back it looked better than it did when I first bought it. From the repairs to the detail I could not have been any more satisfied. The process was seamless and I would recommend them for anything without any hesitation. Thanks again my car is beyond flawless I love you guys!

  Jenny Felder
6 years ago
Let's start by saying, it was a dark night & the tree that shattered my back window out came out of nowhere. So now I was on the hunt for a place to fix my car, her name is Ruby! I went to two other places before finding Ultimate Auto Body. The first 2 places took a couple of pic's & gave me an estimate and said, "let me know what you decide." Then my husband told me about Matt's place Ultimate Auto Body. I went on a Saturday morning, let me tell you as soon as you walk in you know you're gonna have a different experience. His waiting area is very homey, a place for the kids, beautiful ships his granddad made, it looks like a family living room. We went to go look at the damage on my car, Matt asked me some questions, I asked him some & then I left Ruby in his care . I felt confident that my car was in good hands! After a couple of weeks Matt called & let me know to pick my car up. I was truly floored by how GREAT Ruby looked!!! They not only fixed my car but gave her back to me like a Showroom Beauty!! Hopefully I won't have to go back to Ultimate Auto Body but I will without hesitation tell my friends & anyone I over hear saying they need a Body Shop to go see Matt & his guys! They went beyond any expectations I had. Thank you again!!!

  Ashwin Patel
2 years ago
Greg is professional, courteous, and informative. My car was damaged in an accident and the work done was perfect. I have been taking my cars there for the past 20 years. Would not go anywhere else. Highly recommend him.Service: Body & TrimService: Body & Trim

  Sue Kaewching
4 years ago
Definitely the best Auto body in the area. You most go see Darrin and he sure will take good care of you. I had a hit and run at work and as soon as I informed Darrin, right away he told me to bring the car in. It took them only a week to fix it. My car looks brand new and even looks newer than when I made the purchase. They detailed my car to the perfection! I highly recommended Ultimate Auto Body of Bedford Hills. You will not be disappointed.

  Chris Thoren
6 years ago
Ultimate Auto Body handled all aspects of my car repair process superbly. They worked with my insurance company to agree on a price for repairs, they reserved me a rental car through insurance, they were honest about the timeline for getting my vehicle done and, best of all, they delivered a fantastic finished product. I recommend Ultimate Auto Body with no hesitation whatsoever, it was a great experience.

  andrew cox
6 years ago
My experience at Ultimate Auto Body is the standard for what every body shop experience should be. The level of professionalism and the personalized care I received was incredible. They made the unfortunate situation as painless as possible. They worked around my schedule, made all rental arrangements, and restored my vehicle to a state where it looked like I was driving it off the lot the day I bought it. If you or anyone you know is faced with the difficult decision of choosing a body shop you can trust with your vehicle then you need to use Ultimate Auto Body.

  Quintin Lew
3 years ago
The overall experience was outstanding from start to finish. Gregory explained the entire process and simplified every step and made sure I was satisfied at all times. Drop off and pick up were literally 15 minutes each. The offices and waiting room were immaculate and clean. Above all, the quality and workmanship was exceptional. I am highly recommending Ultimate Auto Body to family and friends.Services: Painting, Body & Trim

  Sharan DePalma
8 years ago
There are few people that have the integrity and kindness that I saw in Matt at Ultimate. My car was hit and needed extensive repair but I initially brought the car in for an estimate for some dings. Matt and his team are second to none. They immediately helped me call my insurance company, secure a rental car and get me a solid estimate. Then the work began.. he swiftly ordered the parts, fixed the car, cleaned it and ALWAYS answered my questions. If you call the shop, he answers the phone. He is a smart, generous, caring person who happens to run a premiere autobody shop. First and foremost, he is a class act, so it's no wonder his character carries over in his work. I am very thankful for Ultimate and thankful Matt and his shop were able to help my family.

  Alex Abolt
6 years ago
Ultimate Auto Body is great! Everyone there is nice and they seem to really care about their customers. I needed my car to be fixed in a very small period of time and they were able to get it done for me. Definitely recommend them to anyone!

  William O'Brien
8 years ago
DO NOT USE ULTIMATE AUTO BODY UNTIL YOU READ THIS! I have been a customer of Ultimate Auto Body for several years, giving them several jobs. Everything seemed to work OK - the insurance company paid, I got my car back in a reasonable period of time, the work was quality. However, I had a recent experience where Matt and the ownership of Ultimate Auto Body showed their true colors. The bottom line is these guys are going to pressure/railroad you into getting the most expensive repair possible, even if that's not what you want, and be very nasty to you if you refuse to go along. Read the other reviewers - "slick" is the perfect description of this place. I guarantee you can do better elsewhere.Here's the details. I recently had storm damage that destroyed one car and nearly destroyed the other. Both were towed to Ultimate. I told Matt that I hoped that/wanted both cars to be totaled and, in any event, I did not want any repair work done on either of them. Matt had me signed the "standard" forms (I just assumed that was needed for Matt to have the cars on his lot) and said he would work talk with the insurance company and get back to me. Well it turns out one of the cars was not a total loss. When I discovered this, I told Matt I would have the car towed for private re-sale and that's when the attitude completely changed. I was told work had begun, that I would have to pay charges (which turned out to be over $3,500) to have the car released to me, and that I would have to pay in cash. I was so mortified I wanted both my cars out of their, so they charged me an additional $4,700 to get the total-loss car back, even though ZERO work had been done on it. Talking with the owner Greg (Matt's uncle) went nowhere. It was clear they wanted a repair job (with the insurance company $$ that came with it) and if I wouldn't go along, then to heck with me. They even made me pay cash to get my vehicle released - a nice classy touch.I'm not criticizing the staff and I'm not criticizing the quality of the work. But these folks are clearly not looking to do right by their (even long-time) customers and I'm sure that attitude clearly impacts their interactions with every customer. Avoid them or assume the risk.

  Corinne de Sa'
4 years ago
My car needed some body work after an accident, which I never experienced before so I wasn t totally sure of the process in dealing with my insurance company and what to do. Ultimate Auto Body not only did an amazing job fixing my car, but made the process smooth and stress free! The staff was friendly and professional. I highly suggest using them if you have any auto body needs.

  Carol Medina
6 years ago
Accidents are never fun and can be quite stressful to say the least. However, Matt at Ultimate Auto Body alleviated my stress with friendly professionalism. He took my car in right away and handled every aspect of my claim. I am so grateful to Matt and his staff for the amazing work they do! Thank you, Matt, my car looks awesome!

  Michael Abreu
9 years ago
I had some body work done today on my BMW 530 wagon. Matt was not only professional but the price he quoted was exactly what I paid, and he beat every competator in the area by 20%. He even went beyond and did extra work at no cost! Extremely professional, courteous and I am absolutely satisfied with the result. Ultimate also offers full detail service and my car was returned to me, cleaner than it was when it was dropped off...inside and out. Not even the scent of paint in the car. I would highly recommend Matt and Ultimate for any auto body work!

  Ed Enea
6 years ago
I've used Ultimate a number of times and have been totally satisfied. They were recommended by the local Chevrolet dealer which is how I met them and I'm glad I did. Each time Matt and his crew did everything to make sure I was satisfied. If you are looking for a top notch professional shop, look no further!

  Tara Curran
3 years ago
I found Greg to be extremely helpful and professional when working on my storm damaged car. He kept me informed through every step of the process. My car was fixed in a timely manner and I could not believe how great to looked, it looked like the day I bought it! Thank you Greg!Services: Painting, Auto glass repair, Electrical, Body & Trim, Auto detailing, Paint repairServices: Painting, Auto glass repair, Electrical, Body & Trim, Auto detailing, Paint repair

  Spencer Falk
6 years ago
Mat and the crew at Ultimate were awesome. They took their time to make sure our car was perfect - good as new. They even fixed the rear bumper as an added surprise. Nice, professional and worked well with insurance. Highly recommend!

  sidney gershenov
6 years ago
Ultimate auto body is the nicest auto body shop I have ever been too. Matt is a super nice guy and will help you with what ever you need. They fixed my Jeep perfectly and really quick which is a first in my experiences with auto body shops.

  Stimson Schantz
5 years ago
Prompt and very professional service. Needed body work and referred to Ultimate by my insurance agent because of the excellent past experience. I was certainly not disappointed. The service went beyond expectation and left my car looking like new in a short time spand. Readily available car rental service near by allowed me to drive away quickly as soon as my car was dropped off.