Bedford Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rene P Burrell
a month ago
Giuseppe was amazing and so easy to work with. He was able to help me get out of my current lease a find the truck I really wanted.I called him, handled most of the transaction over the phone (which is great when you don t have time/desire to go inside the dealership), and the fact that I drove off the lot in my brand new Grand Cherokee L the same day made it even better.

  Susie Frusciante
a week ago
I had an amazing experience with Bedford Jeep in Bedford Hills. The whole process was dealt with patience and professionalism. Special thanks to Frank, Mark & Anthony.

  Kathryn Marron
a month ago
I had such an amazing experience here and working with Alden. He was extremely helpful and responsive through my many questions and asks before making a decision on my jeep. The entire process was seamless here and I am so appreciative! Thank you!!

  Vinny Macri
3 days ago
Just left the dealership with my son's new Ram 1500 Bighorn. Everything went as smooth as possible. Jason and Alden were fabulous!! Everything that was promised was delivered- and more!! We have been dealing with the Bedford family for years and would never go anywhere else!! Give them a shot, you won't be disappointed!! Anthony in finance will work with you to make you financially satisfied!

  Bas Heijens
3 days ago
Being in-market for a new car, I was referred to Bedford Jeep (New York) and I could not be happier that my referral came through. Bedford Jeep, specifically Alden Mayotte) helped me along every step of the way, understanding what was important to me and did what he could to get me to the price acceptable to me.Upon arriving at the dealership, I was greeted with smiles, an expert team (knowing every detail of the vehicles) and a trusted advisor that helped me along the buying process.Once the decision was made and the car was ready to go, I was in-and-out the door within 30 minutes (due to my schedule), never feeling rushed and I was fully informed of my new vehicle as I drove off the lot!Outstanding job!

  C R
3 days ago
Great experience overall. Worked with Alden who was knowledgable and made the process of leasing a jeep very smooth. He responded immediately to the numerous questions I had and the jeep was ready to pick up at the time requested. I would definitely recommend!

  Dante Hudson
4 months ago
The staff were very friendly and my sales person was very knowledgeable. Overall I had a great experience. They made me feel welcomed and was patient with my needs - I had a lot of questions. Not overly pushy like I have had in the past. They let me leave to think about it and I followed up afterwards. It felt good and no pressure. John Fles was my sales person. Tell him Dante sent you. He will likely laugh lol but really good guy. One of the better sales people I have met.

  joy felach
a month ago
This was the best experience I have ever had going into a dealership. Our salesman, Giuseppe, was the absolute best! He made the process quick and easy. I am so happy with my new Jeep and I can t thank him enough. Please go and ask for Giuseppe. You will not regret it!!

  Janet Bates
a week ago
Wonderful customer service advisor!!! Went above and beyond to keep me posted on all work being done! I would highly recommend Kimberly to anyone who needed an honest person to work with!!! Thank you for a job well done !!

  Andrew Silfen
a month ago
Made the lease of my 2023 Grand Cherokee fantastic! Visited in February and no Limited s available! No problem as they helped me decipher the process and the car arrived in record time. The delivery was so easy. Jason, Lisa and Anthony were all hands on deck making picking up my new car a pleasure! If you want a dealership with great folks and caring service go to Bedford Jeep!Edit: just in for 10000 mile service. Fast efficient service. Warren helpful and friendly! They cleaned the car better than the car wash! Grand Cherokee never drove better! They do it right! Thanks Bedford Jerp!

  Tara Konstantakopoulos
a month ago
I recently had the pleasure of leasing a Wagoneer from Giuseppe, and I cannot express how impressed I am with his exceptional service and professionalism. From start to finish, my experience with this dealership was nothing short of stellar.Giuseppe was incredibly knowledgeable, honest and personable. He took the time to understand my needs and preferences, and was never pushy, but rather focused on finding the perfect car that met my requirements.The pricing was fair and transparent. There were no hidden fees or unexpected charges and the entire process was extremely easy.My experience with this dealership was nothing short of exceptional, and I am confident that others will have the same positive experience! Ask for #jeepseppe

  Denise Villani
a month ago
Bedford Chrysler Jeep's service department exceeded my expectations. Warren and Kim demonstrated outstanding expertise and customer service during the repair of my car. Their attention to detail and prompt communication made the experience seamless. I appreciate their dedication and highly recommend their services for exceptional car repairs.

  Boris Usherenko
2 months ago
This review is for the Service Department. To be objective I will say that the necessary repairs were done however it took 3 weeks to do it. The car is 2 years old and on a lease. Had to be emergently towed to the dealership. It took 1 week to have someone take a look and diagnose the issue, 1 week to receive the part, and 1 week to install the part. No effort to provide a loaner. Everyone I communicated with was very nice but the process was extremely frustrating.

  Camilla Worden
2 months ago
We have a major problem with our Dodge RAM purchased here. It took months just to diagnose the problem. The Power Pack is defective, so the battery does not stayed charged, and it's unpredictable when it will fail. We use it for business, thus, we need good service and follow up. While the routine service here, such as oil change and wheel alignment is fine, the follow up for the essential part we need for our truck has been very disappointing. We have been waiting months for a resolution, making numerous phone calls to the dealer. Oftentimes we were promised a return phone call with an update on the status of obtaining the part, but most of the time we had to do the calling. A customer should not have to work so hard to get answers and, as a business owner, how do I run the business if I don't have a truck that operates reliably? We now have an offer from the dealer for a replacement loaner vehicle (although we are still waiting on this). But if the dealer knew they had problems obtaining certain Stellantis parts, why did they not make that offer earlier? Why make us wait months and go through a lot of aggravation? Management is asleep at the switch here. We don't feel like valued customers.

  Robin Odell
a month ago
It was a pleasure to work with everyone at Jeep Bedford Hills. They were professional, friendly, helpful & extremely accommodating. Kimberly was so communicative and amazing to deal with during the repairs! I highly recommend this dealership!

  Maria Delg
4 months ago
I am writing to express my utmost satisfaction with the recent car repair service I received at your establishment. The exceptional level of professionalism, expertise, and attention to detail exhibited by your team has truly exceeded my expectations.From the moment I brought in my vehicle until the completion of the repairs, every interaction with your staff was marked by courtesy, efficiency, and a genuine commitment to customer satisfaction. The thorough assessment of the issues, transparent communication of the necessary repairs, and the timely completion of the job were truly commendable.I would like to extend my gratitude to the skilled technicians who worked on my car. Their expertise was evident in the precision with which they diagnosed and resolved the problems. Moreover, the use of quality replacement parts and adherence to industry best practices further instilled confidence in the reliability of your services.The cleanliness and organization of your facility also contributed to the overall positive experience. It is evident that your team takes pride in maintaining a professional and customer-friendly environment.I am particularly impressed with the fair and transparent pricing structure. The final invoice accurately reflected the initially quoted estimate, and there were no surprise charges or hidden fees. This level of honesty and integrity is truly commendable and sets your establishment apart in an industry where trust is paramount.In conclusion, I am delighted with the outstanding car repair service I received at your shop. Please convey my appreciation to your entire team for their dedication to excellence. I will not hesitate to recommend your services to friends, family, and colleagues in need of reliable and trustworthy car repair.Thank you once again for a job well done!Sincerely,MARIA DELGADO

  Amanda Giordano
a day ago
Great service, great sales team! Squeezed me in for an oil change that I needed asap and have been getting my jeeps from them for many years! Giuseppe was a pleasure to work with!

  leanna capetillo
3 months ago
The customer service there is great! Mike was knowledgeable and helpful in finding my dream car! He was able to find everything I asked for and more! Without even coming to the dealership to look for a car Mike took care of everything!At the dealership Mike and Alden were friendly helpful and knowledgeable when it came to getting everything on to paper!We left excited and happy for not only my dream jeep wrangler but for the fast and efficient time it took to take her home!Would recommend to everyone! -Leanna and Donna Capetillo

  Natalie Rebellon
5 months ago
Literally most amazing customer service! Warren saved my entire month, I am due with a baby next month and he made sure to to inform me and help me take care of all the things that would have expired on my car. He was patient, kind and caring. Sean has also helped me in the past and Kimberly on the phone got me in when I called last minute with no appointment. This team is beyond exceptional. Extremely helpful, and knowledgeable! I would never take my car anywhere else! Extremely professional!

  Jeet01 Aj
4 weeks ago
My overall experience getting a vehicle from this dealership was amazing. My salesman Mike was very helpful and made the entire process go smoothly and Jason and donte were really helpful in the whole process. I highly recommend this place.

  Celeste McGuire
a week ago
Kimberly in Service department was over the top helpful. Very professional and helpful. She is an asset to your Service Department along with her team workers

  Johanna D'Agostino
a month ago
This is my 4th car from Joe Algieri and I m so beyond impressed with the service my husband and I continue to receive. Joe makes this the easiest process and FAST. Joe is so amazing we look at him like family now, I highly recommend everyone to get their cars from here. Best service ever!

  Colin H
a month ago
Bedford Chrysler Dodge Jeep Ram is great! Warren is the man and was immensely helpful. The team here is very honest and will tell you what s up. Waiting room/area is definitely better than most lol 4/5 stars because I felt like I was there for too long, but the work is quality!

  andy sternlieb
a week ago
Michael Gerth was fabulous - professional, knowledgeable, helpful and real good sense of humor! This is our second Jeep from Bedford Jeep (our first was a 2015). We would recommend doing business with Bedford Jeep and Michael whole heartedly.

  Michael Bianco
2 months ago
Giuseppe greeted me in a professional and friendly manner. I leased 2 cars, which I thought was going to be a hassle. Giuseppe made this transaction go much more smoothly then I thought possible. If he is an example of the salespeople at Bedford Jeep they have a friendly and knowledgeable staff.

  Danielle Davis
2 months ago
Giuseppe went above and beyond to help me getting into my new lease.. He worked with me until I was completely comfortable and satisfied with the deal. I am a long time Jeep owner and I have found my new favorite dealership!! Thanks again!! Love my new 2023 Renegade!!

  Michael
2 months ago
Giuseppe, Anthony, and the entire team at BCDJR couldn t have treated us any better. We are so thrilled to have used them and will be customers for life! Thank you for making us feel so comfortable throughout the entire process. The gold standard in car buying and the way it should be

  Patrick O'Connell
a month ago
Ken was great. I m really happy with the car and the deal. Anthony was also very helpful with the payment and additional coverages. I will recommend them to friends and family.

  Christina Talia
3 weeks ago
Kimberly is amazing!!!! She is extremely helpful, knowledgeable, and kind. Such a treat to get to talk with her. Never a bad experience with any of the Bedford team when coming back here! :)

  Forest Harris
4 weeks ago
Quick thank you to Sean. Very friendly, very helpful and got me back on the road quickly. I will always have my RAM serviced here.Also they always wash my truck, which is pretty cool