Habberstad BMW of Bay Shore

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doris Davidson
3 months ago
I have been a Habberstad Huntington client since 1984. Transferred to Bay Shore 3 yrs ago. James was AMAZING with my lease of 2021 X3. He really works hard for his clients. One week ago he did it again. He found me an amazing deal on a 2023 x3 especially in this car market. I recommend James to all that are looking for a BMW. Now let me not stop there, love my service advisor Luis.always looks out for the clients. Xavier and Angel are fantastic as well in service. Cali the financial manager was AWESOME when I met her one week ago. And lastly the Genius Matt and Matt are phenomenal. The nicest 2 Matt s I have come across. This dealer has the nicest team.

  Ahmad Mitchel-El
2 months ago
Everybody was very kind and courteous. All Of my questions were answered effectively. The facility is amazingly clean. The winning room was very comfortable. My overall experience was excellent.

  PM CN
a week ago
Eric is very professional and was able to locate the vehicle I was looking for. He presented what he considered a good proposal and I agreed. Very well knowable on all BMW models.

  Jacob Saper
a month ago
In my opinion had a way better experience here than the one in Huntington, My family has purchased multiple cars through them. Great place.

  MrOhSo aka LifeOfOh
a month ago
Fast and easy experience. Picked out a car I wanted , they made it easy and possible to purchase. Helped me with my trade in and kept me at a monthly payment I asked for .

  Amir Oknin
a month ago
I recently had the pleasure of visiting Habberstad BMW of Bay Shore, and I must say, it was an outstanding experience. From the moment I stepped into the dealership, I felt welcomed.Carlos, one of the sales representatives, truly went above and beyond. His knowledge of BMW vehicles was impressive, and he patiently answered all my questions. Carlos made the entire car-buying process smooth and stress-free. His friendly demeanor and professionalism left a lasting impression.The dealership itself is top-notch. The staff is courteous, and the atmosphere exudes luxury. Whether you re a seasoned BMW owner or a first-time buyer, Habberstad BMW of Bay Shore is the place to be. They have an extensive selection of BMW models, and their commitment to customer satisfaction is evident.If you re in the market for a BMW, I highly recommend visiting Habberstad BMW of Bay Shore. Ask for Carlos you won t be disappointed

  Winston Wright
4 months ago
I recieved what i would describe as a below Sub par experience . The car I ordered wasn't ready for pick up on the day I was told it would arrive. albeit everything is in backlog the car arrived at the dealer almost 2 weeks later,with what i would discribe as minimal conferral/ correspondence with Steve, my sales guy. When the car finally arrived and I went to the dealer for pick up and payment, my payment was processed then I was told the computerized screen on the car was inoperable and needed updating. The wouldn't be ready for almost 3 days.. fast forward 3 days later I was giving a loaner and the car was then ready for pickup. On day of said pickup there was confusion when I returned the loaner as to if there were additional papers I needed to sign or not. I spent almost 10 mins waiting on someone namedCarlos, who simply said he didnt need to see me, i was good to go, On the day of pickup sales rep simply left my key with the front desk for pick up, beyound impersonal. picked up the car 12/5/23 at about 530pm , later realizing the cars interior was damaged. So for 3 days after arriving and waiting for the cars computer to update no one inspected the car realized the interior had damage to it. I had a less than awesome experience, and this was my 2nd car with bmw. i Called my sales rep and emailed him photos of the damge to see what corrective or how to mitigate the issue. I was assured it would be fixed but I would have to get another loaner. and I tge consumer would be responsible to contact the service department. 6 phone calls to service advised by the service department I would have to get a loaner from Hertz as opposed to a bmw loaner. the Earliest service date available 2 weeks away. basically feeling as if I'm being penalized and or overlooked for My patience and sense of understanding. We'll based on the aforementioned information provided any reasonable person would assert I had a less than favorable experience. No compensation, no appeasement, for what I would describe as a major inconvenience.. generally I would never complain but this is my honest review of my experience

  William Harrigan
4 months ago
I m the happy owner of a 2024 BMW 430XI I bought it in August 2023.I ve been looking forward to making this purchase for a long time it was one of those proverbial itches that I had to scratch.I did a lot of research related to the car over the last couple of years while I prepared myself to leave full-time employment...after a lifetime of hard work and I was very excited to buy "my dream car".My sales rep. Greg Cola from BMW Bay Shore, made my experience exceptional.Greg helped my partner find a car a couple of years ago, which she really loves, and I met Greg while he was doing such a great job for her So I was sure that he could help me.From the onset, Greg actually listened to what I said and guided me through the process of building my particular ride.Greg put up with my numerous visits and endless questions.He not only put up with me but encouraged me to touch basewhenever I thought he could help.Greg displays a solid grasp of BMW products and procedures... his advice enabled me to move through the purchasing process with ease and confidence.When the car was delivered Greg walked me through my interactions with the entire Dealership support team and made sure that I was as satisfied as anyone could be before I drove away.MY car may not be unique in the world... but Greg helped me to make it as close to perfection as I could afford to do for myself.So far, my car and my experience with BMW has surpassed myexpectations.The entire Dealership team was helpful and supportive.

  Efielou Zalakar
a month ago
I recently had an exceptional customer service experience at the Habberstad BMW of Bay Shore. I contacted the service center in the morning to schedule an appointment an my front passenger window was not functioning properly, and the weather was windy that day. Fortunately, they were able to accommodate me with a same-day appointment. They even provided me with a courtesy car until my own car was fixed. Luis Naranjo was my advisor that day, and he was incredibly helpful in addressing my car issue. He went above and beyond by calling me the following day, even though he was off duty, to ensure that my car was being taken care of properly. The level of customer service I received was truly top-notch.Overall, I was impressed by the professionalism and dedication of the staff at the Habberstad BMW of Bay Shore. Their attention to detail and commitment to customer satisfaction made my experience a positive one. I would highly recommend their services to anyone in need of reliable and efficient car repairs.

  Brian Murphy
a week ago
I had a great experience purchasing my new X6 from James. He was informative, accessible, professional, and kind. He promptly got back to me to answer all of my (many) questions, even on his days off. James, Matt, Cassy, and the entire BMW team made this experience a pleasure.

  Anthony Motilal
2 weeks ago
Sales rep James was absolutely amazing. He was very patient and explained every aspect of the sale very thoroughly. I also sat with finance manager Cali, who was also very amazing as she made sure I was comfortable with everything before signing the final papers. It was my first BMW purchase and I m very thankful I did it at Habberstad. I would definitely recommend !!

  Laura R
2 days ago
Switched over to Habberstad BMW after 18 years at another BMW. What a completely different experience here! Excellent communication, eager to help and truly concerned about the client during both the purchase experience and any follow up service appointments. Highly recommend.

  Kasaaa25
a month ago
We had a really great experience working with Nicholas and Justin when purchasing our first BMW. From the first time we came to the showroom until picking up the car, the experience was very pleasant and entire process super smooth. Highly recommend this place, but most importantly Nicholas, who is a very natural sales person. It felt like we knew him for years, which helped us make up our decision.

  Marcus Hall
a week ago
I had a good experience at this dealership. Greg was a great salesman, he was very professional and patient. As a first time BMW owner, there were a lot of features on the car that were totally new to me. One of the BMW genius s took the time to explain some of the features and functions of the car. I m enjoying my car so far.

  Patrick Kirby
3 weeks ago
My overall experience was excellent as always. I have been leasing BMW's for over 25 years and the experience only gets better. Steve Precht always takes great care of us, working with us to get us the best value for our money. The Habberstad team treats us with respect and we always walk away knowing everything about our car and confident we will have a great vehicle. Everyone form the receptionist to the finance people to our rep Steve are outstanding

  Dan Cannon
4 months ago
Wow!! First time buying a BMW and Habberstad rocked the experience!! Manager Larry handled my transaction mostly long distance and coordinated everything from product selection and custom ordering to at home delivery!! No matter where you are in the US I live in Florida .Habberstad BMW can get you your dream car. And yes special orders take awhile not dealers fault but trust me they make it worth the wait!

  Tyler Hoelzer
4 months ago
Best dealership on Long Island. Texted James Kuziw the specs i wanted and he ordered the car the next day. He kept me informed through out the process and gave me a call when the car arrived. Highly recommend this BMW and James Kuziw. They got me into my dream car in less than 3 months.

  Ron Johnson
2 months ago
After a very long time of incredibly horrendous experiences with this dealership, they've made significant strides and have really improved their processes. My advisor Andrew has been phenomenal. Management changed over the summer and it's like going to a completely different dealership. From what was originally an apathetic and borderline incompetent staff, you'll now find engaged, empathetic, and honest people in the service side of this dealership. They've gone above and beyond for me. I'm not the best customer to deal with. I'm the person who will show up with BMWs internal service documents with instructions and labor hours, I've studied what goes into it, and I could do it myself if I had the tools and a workshop. Unfortunately, I'm not in that position and it's difficult for me to hand my car over to anyone, especially a high volume dealership. I do not have any concern here. Joe, who usually works on my cars is an enthusiast, and builds his own BMWs. Andrew is an enthusiast as well, which really makes this much better for me knowing they're excited when I bring the car in and they do the right thing when they work on it. Even the other day when I picked my car up from service, Andrew was with a customer and I didn't want to bother him, however he wasn't going to let me leave without taking the battery for the key that I don't even use and had no idea needed a new battery. I do not feel any other dealership would have done that. It's the small things that really exemplify how much this dealership has turned around. I'll continue to bring my car in until they tell me they won't touch it anymore because I've modified it too much. At this point, I believe most people who have issues are people who bought a used BMW under the false pretense that service would be inexpensive. These are luxury cars and in my case, a very high performance luxury car. Parts are expensive, and having a trained technician with all the tools and equipment to do the job right is expensive as well. Be prepared to spend some money. Thanks Andrew and Joe for always taking care of me and my cars.

  Jason Francis
a month ago
Andrew at Habberstad was very attentive to my needs when I told him I was there for my service appointment. He was able to set up my shuttle service back to my house and stayed in touch with me to let me know when my car was ready. He is very thorough with his information and recommendations. I look forward to working with him again.

  Willie Rodriguez
3 months ago
Special thanks to General Manager Larry and Sales associate Steven for the professionalism they displayed. They made this a quick an enjoyable experience. Would highly recommend you seek them out.

  CS
4 months ago
I recently left Habberstad BMW of Bay Shore with my new X5 and we love the car!I have to say, my experience with Vick was one of the best I ve had with any luxury vehicle dealer. Vick was professional, knowledgeable, and responsive to all of my inquiries. He helped us pick all the right options for our factory order while educating us on their benefits.Larry (Manager), was also fantastic. Greeting us, explaining the process, and truly making us feel like we were family.Once we were finishing the deal we got to work with Callie in finance. Such a pleasure! Zero pressure, went over our options, and made the close of the deal seamless.Our Genius Matt was also amazing. He went over every detail of the advanced technology and safety features throughout and offered his time, if we ever needed to follow up later.I cannot recommend this dealership enough to anyone looking for a new (or pre-owned) BMW. Their selection is plenty, and their staff is seriously the best I ve dealt with.Thank you to the team at Habberstad BMW of Bay Shore!!!

  Sunvir Ahmed
a month ago
I recently had the pleasure of purchasing a vehicle from James at BMW of Bayshore , and I couldn t be happier with the experience. From the moment I walked onto the lot, James was incredibly knowledgeable, helpful, and friendly. He took the time to understand my needs and preferences, patiently answered all of my questions, and never once made me feel pressured or rushed. His professionalism and integrity were evident throughout the entire process, and he went above and beyond to ensure that I found the perfect car within my budget. I highly recommend James to anyone in search of a positive and stress-free car buying experience. Thank you, James , for your outstanding service!

  Prince Ghotra
3 weeks ago
Had a really smooth buying experience. I traded in my Mercedes for a BMW. James made the transition really easy. I would highly recommend trying out Habberstad bmw of bay shore and make sure you ask for James. He will help you find the right car and best deal for you. I tried other dealerships as well but didn t get the same experience as I did here.

  Ms wendy
4 months ago
Great people to work with. James and Justin were friendly and professional. I would definitely buy another car from this dealership in the future! They have a beautiful selection of cars.

  Karen O'Toole
a month ago
Great service, totally satisfied. Dropped my car off, picked it, all necessary repairs completed, so nice. My car was washed and vacuumed, I was so pleased. This service department is the best. Thanks for taking care of my service needs so seamlessly.

  Liao Wai
a month ago
Nick was super helpful in helping get out of my lease early and into a new lease. This is the 3rd car I ve purchased from him and he made the transaction easy and quick. I would absolutely recommend him and this dealership.

  Edward Lupo
3 weeks ago
Was at parts today to buy oil and filter for my e46 m3. Extremely pleasant experience. The lead person Eddie remembered me from being there in the past and gave me some unrelated important info on my M3. Needless to say Eddie is incredibly knowledgeable and easy going, very helpful.Then I stepped inside and chatted with a sales associate about a black i5 vehicle on the floor. I mentioned that I m old school and I like gas powered ICE vehicles. Once again this gentleman was knowledgeable and pleasant to converse with.It is refreshing to walk into a business and meet no nonsense informed people such as the two that I conversed with today.

  James LaValle
2 months ago
My experience was fantastic from start to finish. I like how the dealers didn t try to persuaded me into any decisions like other car dealers ( not bmw ) have in the past. Quality products & experience. Rob was great. Honest and excellent communication throughout the process. Much appreciated.

  Urooj A.
a month ago
It s my first time getting a BMW and that experience was made greater thanks to Carlos. He is not a car dealer that will pressure you into purchasing a vehicle. He will be straight forward and works with you to ensure you are comfortable and satisfied with your purchase. Looking forward to working with him again in the future!

  Lenny Robinson
a month ago
Fantastic experience at Habberstad BMW with our sales advisor Robert. He was able to secure us the exact car we were looking for, and made the buying process easy and stress free. Highly recommend Rob and the rest of the team at Habberstad BMW.