Mohawk Chevrolet - Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicholas Gillen
3 months ago
Came in for a routine inspection on my 21 Silverado and brought my dog Dzus with me who me and my girlfriend have been trying to socialize more due to him having bad anxiety and being abused from his previous owners. I wanted to wait for the truck to be done and to take advantage of the walking path and the area around the dealership to walk him around. I came back and was greeted by employees who wanted to take a picture of my dog wearing a Chevrolet neck gator. Also, numerous employees stopped while working to see him as they walked by and offered treats and some love. Mohawk Chevrolet not only takes care of you but they are clearly a pet friendly environment and enjoy their customers and their four legged guests.

  Jim Minogue
a month ago
I don t typically write reviews but felt the need to get this out there. Had my 3500 Chevy worked on this last week. Brakes, rotors, oil change, taillight fixed, and torsion bar replaced. It cost $5400 dollars, $2700 of that was labor. I dropped the truck off on Monday, it got worked on Tuesday, and was completed around 3:30 per the phone call with the service rep. The labor on the invoice was for 14 hours. I called and spoke to the commercial rep and asked if this was accurate even though it was clear that did not happen and he claimed it was correct. He said there was nothing they could do. In the past, I ve had no problem taking it there. Their service team has always been super nice and accommodating, which is why this is unfortunate. What they charged is outrageous, even in todays age. Probably won t be coming back for any service.

  Brian McKay
2 months ago
Performed an overall review of my vehicle pointing out any flaws they uncovered.They were very friendly.It took much longer than anticipated but they kindly modified the estimated cost.

  Stevie-Lynn Anello
2 months ago
We actually switched local dealerships to Mohawk and couldn t be happier. Their very helpful staff is responsive and schedule appointments for the near future rather than a month+ out. The interactive kids play room is an added bonus, making Mohawk the obvious choice.

  Harry Buxton
6 months ago
Bought a 2007 Corvette sales people excellent. Had a repair and they covered towing, parts and labor from Long Lake.

  Lynn Purdy
2 months ago
They are a super dealer,and i mean super,always there when you need something ,any kind of problem,we have had a problem with our radio and they were able to locate and fix it within a reasonable amount ot time,we are happy to be able to deal with such a nice dealership.Thank you Mohawk Chevy and all of their many people that we have had the pleasure of meeting.

  Bonnie Van Vorst
2 months ago
The service team was phenomenal this visit. Not only were they able to diagnose the issue, Aelyn was able to help me get a costly repair covered through my extended warranty.

  Erin Battisti
4 weeks ago
Always go out of their way to be sure your fixed right and within a quick timely visit. Recommend to all my friends and familyServices: Steering & suspension repair, Oil changeServices: Steering & suspension repair, Oil change

  Papa Bear
3 weeks ago
Always professional and courteous. Service department goes above and beyond. I would recommend

  Jeff Bleau
3 months ago
Easy to set up the appointment. A breeze to check in. Quick service. The staff was very nice.

  Tom Lee
2 months ago
The Team at Mohawk always Delivers with Great Service and always on time. Everyone in the Department is Top Notch!

  Mike Vanbaaren
2 months ago
Robert newton and Mohawk Chevy had taken care of my issue that I believe that it was from there warehouse and not Mohawk Chevy Robert took care of it thanks again robert

  Christina Wagar
2 months ago
The inspection went quickly and smoothly. My service tech is just amazing. She is always pleasant, efficient and very professionalService: Vehicle InspectionService: Vehicle Inspection

  Chad Cooke
3 weeks ago
Not a good experience with Mohawk. The level of dishonesty and unprofessionalism I experienced was abhorrent. I can t in good conscience ever give them my business again.

  Alan Diamond
a year ago
Thankyou for working on my truck and setting up my new winter tires. The dealership is the biggest and nicest place I ve ever been in. Your employees were professional and quick to respond. I was watching and could see the hustle everyone was putting into their work. Good job!Services: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto battery maintenance, Auto tire replacement, Auto maintenance, BatteryServices: Tires, Steering & suspension repair, Vehicle Inspection, Wheel alignment, Auto battery maintenance, Auto tire replacement, Auto maintenance, Battery

  Daniel Priest
a year ago
The service department is very easy to set up an appointment to get work done. The service advisors are very friendly and knowledgeable and got me out and on my way within the time promised. I would highly recommend Mohawk Chevrolet Service Department to anyone looking to get work done on their vehicle.

  Daniel Odoi
2 months ago
The appointment was easy,the job done was excellent.

  paul burton
2 months ago
They make servicing your vehicle a great experience.

  Jeffrey Gordon
a year ago
They did a wonderful job on my truck as I had many problems prior to bringing it in. Melissa St. Louis was my contact and was great. The only disappointment was the 3 weeks without my truck. It took too long for me and was very inconvenient.Service: Auto maintenanceService: Auto maintenance

  Deana Greski
2 years ago
This was my first time using the Service Department as I just recently purchased my new vehicle. I scheduled my appointment online which was very easy and user friendly to bring my vehicle in for a recall. I was greeted right away by my service advisor Greg Rivers. Greg was friendly, professional, and informative as he explained the process of what needed to be done to my vehicle to complete the recall inspection. Greg kept me well informed throughout my short stay in the very comfortable and inviting service waiting area. They were very quick in getting me back on the road and to work! Thank you Mohawk Chevrolet Service!

  Tanya Hull
a year ago
The dealership is very clean and modern. But I was disappointed in the communication I received from the diagnostic. Although the car was dropped off the evening before. I had to call at 2pm to find out what the issue was. Only to learn that the diagnostic still had not been performed.Service: Auto engine diagnosticService: Auto engine diagnostic

  Stephen Robyck
2 years ago
Synced new FOB to my truck. An hours work and they were timely. Marc and Melissa were friendly and professional. They even dropped me and my son off at a local restaurant so we could get breakfast then picked us up when the truck was finished. Great customer service.

  Donald Slater
2 years ago
I was promptly greeted when I arrived. My service writer was very friendly and professional as I explained the problemThey told me they would call when repairs were completed as I chose to leave my vehicle. The repairs were completed in a few hours and I received a call that my vehicle was readyI would definitely recommend this dealership for repairs on your vehicle and would not hesitate to to trust them again.

  David Crawford
a year ago
Labor cost charged seemed very excessive. Communication between customer and service representative was quite lacking. I asked for pricing during 3 different calls and only got an answer the first time. Why would you call the customer about a service being performed/completed and not know the pricing ahead of time?

  Tim Furman
a year ago
Alyssa Corbett was very professional and knowledgeable throughout the repair process. She had my repairs completed within 24 hours without an appointment.

  DAVID PRATT
2 years ago
Be very aware. I ve had some issues with my truck that I bought there. They told me they ordered parts for it. Never heard anything for 2 weeks I had to call and check status and the advisor told me they were never actually ordered. They ve had to keep my truck over night which I understand happens, but they offer nothing for a vehicle. They have the you on your own mentality, I spent over 40k on a vehicle and they don t care if you have a ride home or not. This is the last time I will deal with this dealership that only wants your moneyServices: Auto power window repair, Body & Trim, Wheel alignment

  Michael Colantuono
a month ago
Very good service very time I come in

  Eddy Black
a year ago
Was so happy with their service on my truck that my wife went back and purchased a brand new 2022 Silverado. Everyone at Mohawk was fantastic, our salesman (JAMES) was fantastic with a great sense of humor. Keep up the great work Everyone and thank you all very much!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Megha Latha
a year ago
Great showroom. Nice place to work with them here. I purchased Chevrolet Equinox few months ago , and I have been there recently for car safety inspection. Job done quickly and efficiently. I would definitely recommend car sales and service at this showroom. I love the place it s great looking , clean and neat.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Kyle Williams
a year ago
Waited 3.5 hours for an oil change after they told me it would take an hour. My service advisor was really nice though and didn t charge me. Next time I will just do it myself.Service: Oil changeService: Oil change