Mavis Discount Tire

4.3 (489)

  1 Salina St, Baldwinsville, NY 13027
  (315) 291-0970
  mavis.com
  Claimed

Tire shop Auto parts store Auto repair shop Brake shop Car inspection station Oil change service

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Mitchell
a month ago
My family has had this Mavis in Baldwinsville put new tires on two of our cars in the last year, and we've had a great experience both times. We were helped by the manager, John, who is super nice, knows what he's doing, and doesn't put any pressure on you. We've been here at very busy times of year and less busy times, and either way they did an amazing job of accommodating us and getting the work done when promised. A big thank you to John and his crew! We will keep coming back thanks to their reliable service.

  Jami Freeman
4 days ago
John, the manager, was really awesome. He provides excellent customer service and was able to help me out at very short notice. I highly recommend this store.

  K Marie
4 months ago
I truly am thankful for John and his wonderful crew there. I went in to have my heat shield fixed and even though I was early for my appt, they took me right in and within 10 minutes it was done. These gentlemen work so hard all day long but yet are courteous, informative and accommodating. I also bought 4 new winter tires for my car there, which they put on about a month ago & they work GREAT. I'm getting my brakes done next weekend. Trust me, if your looking for great mechanics that are friendly and helpful, without a doubt, this is the place to go. Thank you kindly John to you & your crew. (S. Wood)

  Marc Paone
a month ago
I had a tire replaced, tie rod and inspection done and am satisfied. John was very helpful and kept me informed along the way because my tire I needed had to be ordered and got delayed by the shipper. I am a repeat customer as well.

  colleen radcliff
2 months ago
Mavis has provided service on numerous occasions thru the years. They have always professional, honest, informative, & efficient. Today was no different, Don was very friendly, kept me & others waiting informed of what was going on with our vehicles through out the service process.

  Joseph Trionfero
a month ago
On Monday, March 18, I saw something at Mavis Tire/ Cole Muffler in Baldwinsville, NY that is very rare indeed. . GREAT CUSTOMER SERVICE! The manager, John, went above and beyond in his efforts to take care of my problem. My brand new battery had died and in the effort of fixing it, the stud (holding the positive clamp) was broke off and, somehow needed to be tightened or replaced. A very good (and reputable) service station in town couldn't fix it without replacing the entire battery cable for around $600.00. The dealer I called said they would look at it "possibly in a few days". Neither of these were viable options as I absolutely needed the vehicle the next day . On a very busy Monday morning John gave my problem special consideration and attention. He said; "leave it with me and i'll see what I can do". Seeing how busy he was, with a packed waiting area and the phones ringing off the hook, I was skeptical and worried. I stopped in latter that day to find John (THE MANAGER) under my hood and up to his elbows in my mess. Turns out it was a big problem from a little mistake that needed some creative thought. John came up with the solution and fixed my problem and had me on the road by 4:00 PM and saved my Tuesday. To top this off Mavis Tire/Cole Muffler gave me an extreamly fair price. I was shocked and so very grateful for this. In 2024, it's so hard to find a seasoned mechanic with the combination of knowledge and ingenuity. It's impossible to find one that will take the time to truly help out a customer. I highly recommend John and Mavis Tire/ Cole Muffler. They care!

  Emily S
4 months ago
In a time where almost every business has long waits and require patience from their customers, the customer service at this Mavis is 5-star. I was able to schedule my service online, and the checkout was kind, personable, and significantly less expensive than I expected. I'm thankful this shop is our "local" shop and they will certainly be my go-to for car care.

  Koreana Campfield
3 months ago
They get you in quickly and out just as quick. And prices compared to most places are really good. I would recommend checking with them before you take your vehicle somewhere else.

  Linda Fickes
3 months ago
Very professional.Their kind and do their best to save you money. Trustworthy and they won t do anything to your car unless they discuss it first. I won t go any place else for my service.? Give start in my book.

  Jeanette Rodriguez
5 months ago
Have had car work done here several times. Very reasonable prices, obviously cheaper than the dealer. The manager has a good work ethic, and the work has always been done professionally.

  Gregory Snyder
a month ago
This place always takes care of us. The bill is never outrageous and they get your car back to you in a timely fashion. Highly recommend!

  lorry sp
3 months ago
The manager (I didn't get his name, sorry) was wonderful. He is very knowledgeable and cares about his customers. They took care of my problem. I've been there many times and will continue to use them

  Grace Santoro
6 days ago
great customer service & great work! i have been going to them for years and never disappointed

  Marian Morris
6 months ago
Took me in same day after 30 mins, very nice and helpful, fixed my tire and checked on all tires and gave me a good estimate for new tires. Mark the Manager was so nice and explained things to me and discussed the roads to my work with me and was of great help. Now i know where to go right away with any tires issues. Thank you Much!

  Kathy Gillespie
2 weeks ago
Picked up a nail in the tire on a Sunday. These guys got me right in and took care of the problem. Perfect in every way.

  Spencer Wagner
6 months ago
Recently brought my car here for an inspection. Told me my rear breaks needed to be replaced for over $500 worth of work for it to pass inspection, despite them having been inspected not long before. Got it inspected again elsewhere and passed with flying colors, not the first time this has happened to me or other people i know. They will try and run you for your money, dont trust these scammers.

  Kathleen Wafful
8 months ago
My son's car had a soft tire that wouldn t hold air. He works crazy hours so I said I d try to find someone open on Sunday to take a look at it. I went online and made an appointment. When I arrived for my appointment, the parking lot was pretty full. But I was greeted very pleasantly by Mark. He took my car right in, found the issue and plugged the hole. I was in and out within 15 minutes. Mark was very busy but was very pleasant the whole time to me and to other customers. Thank you!

  Jeff Boylan
4 months ago
The manager was very helpful and got me out of a tight spot even though he was busy. Excellent customer service!

  Andrew Adams
2 weeks ago
Did a nice job mounting my tires - great service.

  Holly Garner
4 months ago
Can only add to old review. John is kind courteous. John doesn't try to sell you things you do not need. Honest and dependable.Staff out for health and holidays cannot be avoided in winter.Every time I go in there I am treated with courtesy and fairness. We take a BMW and a Subaru there regularly for service.Adding, both cars were serviced separately on the same day recently. Careful, quality work.

  **
3 months ago
Mavis in Fulton always gives kind, quality service and finds discounts on services. Honest about work that needs to be done.

  Mande Breedlove
a month ago
Just got my tires done by Jr here Mavis tires and it was done very fast, very professional ppl.

  Jeff Kraus
7 months ago
Terrible customer service. I had a 9 am appointment. Showed the counter guys the confirmation. He told me that I would have to wait like a walk in. Personally will never go back ever again based upon the last three interactions. Recommend you do the same. Do not have me call your help line...read your reviews and you will get all the input you need to know how to get better!!

  Paige McLaughlin
7 months ago
They ve always done great work on my car. From inspections, tire issues, and oil changes, they handle business efficiently and professionally. They ve never pushed me into doing anything extra and I truly feel like I can trust them with my car. I highly recommend.

  Kaitlyn Zaccaria
6 months ago
Mark was righteous! I appreciated the speed and love greatly! 10 out of 10 would recommend - nothing new there - this location has always been the best

  Natalie Dederick
8 months ago
Had an appointment for an inspection Thursday. They were backed up 2 hours when we showed up, so they told us to come back first thing Monday morning and they would get us first in, first out. I arrived this morning at 8:04am and was told by the guy at the front desk that he wasn t sure he could get it done in the next few hours. I told him I needed to know if it possibly would be longer than 2 hours because my toddler and I would be waiting for the car. He just gave me roundabout answers trying to explain how he can t know for sure, to which I kept asking for him to shoot me straight. If it could take more than 2 hours then I would reschedule for a day I could leave the vehicle. He kept talking in circles, so I finally said I m going to go somewhere else. At this point he started telling me I was the problem because I wouldn t let him check me in I was only asking so my question because of what he told me when I first walked in the door and he refused to answer it. I found it very rude to try throw blame on me, especially when I wasn t throwing any blame at them. I just wanted to know if they couldn t do it in 2 hours, I would ve then planned a way to drop it off another day. But now they ve lost my business because they made an issue when they could ve just been honest with me about their timeline

  Daniel Yousey
4 years ago
IF YOU VALUE YOU CAR AND LIFE YOU MAY WANT TO READ THIS!!!!!Set up a 9 o clock appointment to be told couldn t get me in for at least 3 hours. Not happy about call center making deals they can t even do. Make sure if your settings up an appointment you are doing it with the store not the call center. Would not recommend to anyone. Ended up changing my own tires in my driveway at home cause I couldn t wait and now still need to get new ones balanced. So I ve had my tires balanced and an alignment done if that s what they want to call it... still pulled to the left so I took it back for another try for them to break a bolt on back end of car that keeps the tire in alignment and they sent me on my way without even telling me my car is now unsafe. Took car to another mavis store to get told I have a bad front lower ball joint which means they couldn t do an alignment on it but they did. So if you value your car and your LIFE you may want to go elsewhere. I watched the mechanic set the wheel alignment heads on the pins of the head on the floor which can bend them and alignment machine will be off. I watched them answer the phone and put people on hold to walk out and continue what they were doing and never come back to take the call. I have a receipt that says my car has 50000 miles when actually it has over 180000. I have easily 1000$ worth of tools in my trunk and car was left unlocked all afternoon . Over all I guess the lesson here is that I myself would not trust them to work on my toy cars... let alone one I drive everyday with my 2 young daughters inside of. Not a good experience with mavis

  Bill Spicer
a week ago
Easy scheduling. Great service. Convenient location.

  Veronica Clavell
3 years ago
My only complaint is that when I went to pick up my car it was so dirty!!!! Like no careful at all!!! There was grease all over the seat, door and center. I went in and asked for a rag to clean it the manager nicely said he was going out and take care of it but I needed to wait like 10 min for him to come out while there were other employees sitting doing nothing. I shouldn't need to ask for them to clean up their mess. And with COViD less.

  Kathy Haley
10 months ago
Had 4 new tires put on plus alignment at Mavis B'ville and was very happy with the service. John (Manager) is very professional, courteous and friendly. A pleasure to do business with. Definitely will continue to do business with them in the future and will recommend others as well.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-8:30 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 9 AM-5 PM

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