Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
AshTash :-P
3 days ago
Excellent service! The owner is always so helpful and always walks you through what needs to be done. Pricing is great and service is very quick.
Sarah DG
2 weeks ago
Trustworthy and fair. Their work is on point. My go to mechanic. Highly recommend.
Mallory Scahill
7 months ago
My family had some car trouble trying to get home to visit extended family in western NY a few weeks ago. After breaking down right outside of Baldwinsville, my husband called around and Ken s Auto was able to take our car in and fix it. They were friendly, professional and accommodating at a time when we were very stressed and had nowhere to turn. Our car is now running great. Thank you Ken s!Service: Engine repair
Julian Fuzzy
a year ago
Top tier service and quality customer experienceI had my car serviced here and I was taken care of no problem. Got my car fixed within the day and the staff were extremely polite and caring. If you have any car problems I recommend booking an appointment now. Also, extremely affordable.Stop by Kens Auto for all your car needs. I bet you will walk in and out with a smile. The mechanic, Cam, was on top of his game. Thank you Kens Auto!
MikeMeleski110
3 months ago
Don't judge a book by the cover! Good service at a fair price.
Bernadette Kessler
9 months ago
Most expert car repair in the Syracuse area! Ken is a most experienced, perfectionist car repair artist. He is a great guy and the only one to trust in car repair!
Andrew Rodrigue
a year ago
These guys helped me out in a pinch when I was traveling through the area and my car broke down. They took me in right away and fixed it up ASAP. I was in a real tough situation and they helped me out big time. Unbelievably good service that you don t usually get at an auto shop. Can t recommend this place enough
Laura S
2 years ago
I bought a new battery at AutoZone and the guy at the store wasn't able to remove the old one due to some very rusted parts. He suggested I take it to Ken's to see if they could change it out.Went over and the young man I spoke to immediately dropped everything to help me. I did not get his name, but he was extremely pleasant and helpful. He switched out the batteries and charged me almost nothing.Definitely great service...any more trouble with my poor old Chevy and I will be calling Ken's.Service: General repairs & maintenance
Deborah Miller
3 years ago
I have been going to Ken's for a few years now. It's SO important, as a woman, to have a trustworthy, dependable, reasonable and timely mechanic. The guys at Ken's have always been amazing and spot on with their diagnosis of any issues that have arisen with my vehicles. Cannot say enough about this awesome family-run business!!!Services: General repairs & maintenance, Engine repair, Brakes, Oil changeServices: General repairs & maintenance, Engine repair, Brakes, Oil change
Rick Coon
5 years ago
We started going to Ken and Josh after having enough of a certain other local repair shop. These guys are polite, have much, much better people skills than the other shop we used to go to. Always fair, honest and a pleasure to do business with. I am a retired auto tech with 35 years of experience under my belt. I don't want to mess around with the more complex repairs any more, so I like that they are close by, and willing to take our vehicles in for diagnoses and repair.Thank you, Ken and Josh.
Carrie Hamilton
2 years ago
This is a family owned business, my husband and sons run this garage! We do not do towing, however you can have your car towed in from YOUR choice of business! We are reasonable, professional and take our job seriously! As for the one that gave my husbands business a 1 star rating , I think you have the wrong business!Services: Exhaust, General repairs & maintenance, Engine repair, BrakesServices: Exhaust, General repairs & maintenance, Engine repair, Brakes
Melissa Vanilla
11 months ago
If you need work done I highly reccomend Kens! Terrific customer service. Work you can rely on!
Bob Stamm
a year ago
This is an excellent auto repair shop.They are very fair and professional in fixing your vehicle. I highly recommend their services. Regards, Bob StammService: General repairs & maintenanceService: General repairs & maintenance
Darrin Card
6 months ago
Fantastic Team of Mechanics. Very Honest and Fair. Highly Recommended!!
Lynn Ann Fields
4 years ago
Ken's Auto is great! They are always helpful and answer all my questions. Help me to make the best decisions on what to do with my car. Excellent work. I highly recommend them!
Brett Mitchell
7 years ago
I have know Ken for many years and anything I cannot fix myself I bring to him. He is fair, competent and doesn't give you a lot of run around. His quotes are accurate and he has always come through for me when I needed it!
Carrie Pitcher
2 years ago
I love this place. I have zero negative things to say about Kens. I love how friendly and down to earth they are. I've never walked away disappointed and that's why I keep going back!
Karen Johnson
a year ago
This is not a glitzy, fancy repair shop. This IS a fantastic family business, reliable, reasonable, knowledgeable. So glad we found this one!
Dale Davenport III
2 years ago
The staff is always sure to address my concerns and needs. It costs a little more to go than some places I can go but I always go here because they do the job right. I send everyone I know here and I would recommend you do to.
Danielle Dann
5 years ago
We travel to the area from out of state several times a year to visit family. This Christmas holiday, the car started making some pretty bad noises when shifting gears a few days into the stay. We found Ken s Auto online and were praying they could fix it. They looked at the car on New Year s Eve and determined it was a bad transfer case.....a major repair. Many of the supply vendors were closed for the holidays. They found the part as soon as everything reopened on Jan 2nd. It was delivered on Jan 3rd and they spent all day working on it to get us back on the road to Virginia. Couldn t be more appreciative of them getting us back on the road so quickly!
Kevin Bort
5 years ago
They Did A Great Job Fixing The Heater Core On My Blazer, At A Fair And Competitive Price. Very Happy! Highly Recommend.
Betty Stephani
4 years ago
We have had 4 accidents with our car. Backed into, deer run, rear ended and side swiped. Basically, all 4 sides have been hit. NO ONE touches our car, only Kens. At the accidents, the officers have called other shop's tow truck. I made them turn them back, we only deal with Steve.
K Gray (Barney)
2 years ago
Very professional. They do a great job explaining what's wrong if there's something wrong with your car. Great service.
Sonja Faircloth
5 years ago
Josh is the best mechanic ever!!! Always there and gives great prices! I highly recommend him and his Dad to everyone
Eric Watson
5 months ago
Very reasonable and good work
Sophia S
2 years ago
More than fair prices, nice employees, and quick service. I trust them with my old car more than anyone else around.
Ronald Proper
a year ago
I had my car inspected here. And they do great auto work. Stop by and see them.
alexis jones
2 years ago
These people came to tow my car and couldn t tow it they had to drive away with it they smoked in my car and they eat food in it and left there wraps thrown in my back seat they took my money out the car they broke all my hub caps in my trunk they stole my grandmas stuffed animal she had when she passed away they destroyed the inside of my car never ever will I let these people take my car again this is one place I would not go!!!!!
Uncle J
11 months ago
We do not go anywhere else.These guys have become family to us.Jeremy
Heidi Fabian
4 years ago
Always take our cars to Ken's. They are honest, fair, and do great work!