Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maureen D D
3 months ago
I recently had my car repaired at Caliber Collision From the moment I walked in I was greeted by everyone . Tiffany and Andy and the gentleman that went over my repair sheet at pickup were absolutely professional, went overboard to help me in every way. The work on my car was impeccable and done with great professionalism. I cannot say enough about how positive my experience was from beginning to end including taking care of my car rental with expedience. It is very rare these days to see such professionalism and GREAT customer service. Thank you so much
Brad Heeder
a month ago
Great people, easy to work with, friendly, clear communication that comes often and keeps you up to date. Workmanship was top notch! This is my first experience with them, and it could not have been better! THANK YOU CALIBER TEAM in Baldwinsville for the quick turn around!
David Simmons
a day ago
The repairs of my vehicle, the attention to detail and the customer service all surpassed my expectations. Without a dout I would recommend Caliber Collision in Baldwinsville, NY to all of my colleagues. Job well done.
bruce midgley
3 months ago
My daughter in law recently had repairs done at Caliber and the service was phenomenal. Friendly and knowledgeable staff. When picking up her vehicle it was like new. I would highly recommend Caliber for all your car repair needs.
Michelle Green
2 months ago
I appreciate the professional and friendly staff at my Caliber Collision. They completed the body work on my vehicle in a timely manner, and the results are perfect. As a bonus, they detailed my car. That was a lovely gift!
Jennifer
3 months ago
When a horrible day that causes thousands of dollars in damage to your vehicle.I took my vehicle to Caliber in Baldwinsville. Literally the minute I walked through the door I felt at ease. Tiffany at the front desk was so professional and super sweet. She got her manager Andy that went over and above that everything was going to made look like new.They took care of all my rental needs, and was kept up to date on where they were with repairs.I would 100% recommend any and everyone to take your vehicle to get fixed!!
John Perrotti
4 months ago
I was going for my last ride with my mustang before putting it away and hit a deer, I went to Caliber Collision and met Andy and Alana they talked to me and made me feel very comfortable. They told me they would keep me up to date which they did. Car came out great. Very happy with everyone there. Excellent place to have your car repaired.
skitzer 1982
2 weeks ago
Theybroke thi gs while it was in for repair and didn't fix it. They never finished the repair and when I picked up, there were bolts left on the dash and they acted like they were replaced but the guy was in a panic and trying to get me out the door. If you take pride I. Your vehicle, pick a different repair facility
Maka K
4 months ago
They were absolutely amazing. I had a situation that made it hard for them to get in touch with me, but they were willing to work with me, and kept me up to date on what was going on. They did a great job on my car, and were the warmest and most welcoming crew I could have hoped for.
Barbara Bonnette
2 weeks ago
Making an appointment only that day.They've worked on my car before and they do excellent work. I'd recommend them to anyone. Your car will look brand new.
Josh Brown
7 months ago
Had my truck repaired by Caliber Collision, Baldwinsville after getting rear-ended. From the first contact with Amanda, the follow-up conversations with both Andy and Greg, and every step in between, they kept me informed and confident. To top it off, the workmanship is fantastic. Andy walked me through the shop at one point and it's a great facility, way cleaner than a working shop should be, ha! I'll recommend Caliber to anyone I talk to. Thanks guys!
john marino
2 months ago
Best place to take your car for repairs they work very quick to get you your car back in a timely manner and are so nice to communicate with throughout the entire process can t thank them enough at caliber collision highly recommend
Jeff Gordon
4 weeks ago
Repairs were done to satisfactory condition. Communication was fantastic; always updating with repair status. Friendly staff.
Fay Coffey
a week ago
Customer service is incredible. They made the process easy and the work was perfect.
Cyndi Savage
7 months ago
Andy greeted my husband an I with a warm smile an answered all our questions pertaining to the body work needed. Received a pleasant update from Greg. So far so good!
Kevin Buckley
11 months ago
While traveling from NY to SC I was in an accident in Washington DC area. Had car repaired at Murrells Inlet, SC Caliber Collision facility. They installed the left rear sensor for Rear Assist Braking (RAB) upside down which caused my brakes to automatically engage when backing up although nothing was behind the car. The left tail light was chipped and the gap between tail light and tail gate was not right. The SC Caliber Collision General Manager handled the situation totally wrong and unprofessionally. Yet the Baldwinsville, NY CC validated the issues and fixed them. The SC shop installed the left rear sensor upside down which caused the problem with the RAB and tail light was not properly aligned which caused the gap and possibly the chip. From the time I talked with Baldwinsville s Greg and Manager Andy they handled the job with professionalism and dealt with the uncooperative SC Manager. Every time I called I was able to talk to Andy. He was very accessible. As disappointed as I am with the SC CC I was extremely satisfied with the Baldwinsville, NY CC. Great job Greg and Andy!
Sandy Murphy
7 months ago
All of the staff is wonderful. The manager and assistant kept me posted on the status of my vehicle. Work was perfect. I won't go to any other body shop.
Matthew Starr
a year ago
The staff here are beyond professional and courteous. They took a really bad situation and with helpfulness and professionalism made it a good memory. If you need collision work or body work? I would highly recommend this location and the staff.
Justin Hildreth
4 months ago
Hands down the best customer service in the area! Quality of work is 10/10
AZ Az
a year ago
Sarah is absolutely amazing! From the first phone call she helped me during a hard time! Such a caring and kind woman!
Dan Redhead
2 months ago
Recommend this Place to anyone... staff was great
marlene pinckney
a year ago
Great place..everyone makes you feel like family,especially Sarah...highly recomend them!!!