Butch's Automotive Services
4.9 (44)
30 Edward St, Arcade, NY 14009
(585) 492-5151
butchsautomotiveservice.com
Claimed
Service options
- No delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Allen
6 months ago
I needed to get my car in quick on a Friday because the brakes sounded like they were grinding bad and I was honestly scared to drive it. Every place I called either couldn't get it in for at least 3 days, were closed, didn't answer, or told me they didn't know when they could look at it. I called Butchs and they had it up within an hour, called me with the problem (wheel bearing) within 2 hours and had it fixed well before the time they told me it'd be done. I was able to get to work on time thanks to them and haven't had a problem since. Price was about on par with other shops as well and very very friendly staff. Will definitely be going back for any future repairs
Aaron Griffin
2 years ago
Thanks for installing new front and rear shocks on my 2016 Colorado 2.8 Duramax. It was a very smooth process. Butch is very professional and knowledgeable. It's really nice to find a trustworthy automotive shop in the area!
Danile Cooper
4 weeks ago
Great guy. Super honest and reliable. My only mechanic.
Shelley Barrington
7 months ago
Owners and staff are super approachable and nice. Definitely on top of my auto repair list options!
R Lundy
3 years ago
Paul Brown told me I needed new tires and brakes; quoted me $700. My boyfriend urged me to get a second opinion from this place he uses. I think Butch quoted $10 more but when I took it in he said my brakes were perfectly fine and I just needed new tires. Quality work, honest people and fast. He sent back the extra parts and I just paid for tires. Six months later my brakes are fine. I definitely recommend this shop.
Christopher Troeller
5 years ago
I just moved into the area and my Ford F150 4x4 wouldn't start, the battery checked out good and I couldn't jump the solenoid for the starter and it was dead. I looked up auto repair places and I asked about Butches and was given good feedback on him so I had it towed to Butches he called me an hour later what the problem was and gave me a decent Quote for the replacement of the starter which was below what I thought it would cost 2 hours later i got a call it was done. very pleased with the work and butch, a snow storm was just starting and I was grateful for the timely repair. highly recommend Butch's!
Brenda George
3 months ago
Told right up front what was wrong and what it would cost to fix it.
Troy Klahn
3 years ago
Great mechanic! Gives it to you straight and honest. If you want to go ahead with it or not, he's very accommodating.His prices seem to be spot on and sometimes lower then the rest. If something isn't right afterwards, he takes care of it right away.
Aimee Peters
6 years ago
I am very impressed with Butch. He is professional, curteous, kind, and prompt! I love to see a small town, family run business still going. You know they work hard to keep the place up and running this day and age! I am excited to have a great place I can rely on to take my car. Thank you Butch!
Kevin Keem
7 years ago
Shop owner's comments: The customer with the tire repair had a hole in the tire tread that required dismounting the tire, applying a plug patch from the inside and remounting and balancing the tire. For $30 + tax, this saved the tire. In our experience, just plugging a tire is not recommended. The customer was advised verbally and on her invoice that all 4 tires were worn to the legal limit and should be replaced for safety reasons.
Heather Perkins
7 years ago
Had a flat tire. Got a plug and cost me $35.00 and received a lecture on my tires. For a plug really. But they were nice enough to get me in asap. So I guess I paid for fast service. But next time will put my spare on and plug myself.
Eric Daniel
a year ago
My daughter had an exhaust pipe come apart on her car while driving back to college. Butch's got her right in and got her back on her way quickly. Very much appreciated!
Brian ziembiec
5 years ago
Butch has a good crew working for him. They all have a eye for detail. Was tested with respect. They are fair and honest. Its worth a trip, too have it done fight.
Barney Klimeck
6 years ago
Friendly, fast and honest, many garages in the area don't succeed in making their customers feel as welcome as Butch's Automotive Repair.
Duane Y
5 years ago
Great friendly people and work is done at a timely and good price. Shop of choice for anything with my vehicle
Mike Lates
5 years ago
Very nice. Does what needs to be done. Quick turnaround on repairs. Very helpful when you ask for advice on what you should do
donna miller
2 years ago
Knowledgeable, friendly, and HONEST. Kinda hard to find anymore. Always leave knowing the work is done right. Wouldn t go anywhere else.Services: Exhaust, Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Exhaust, Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Battery, Oil change
William Stewart
4 months ago
Fast friendly service
Kimmy-Sue Pin Up
3 years ago
Inspection done! Definitely Kimmy-Sue Tested and Approved for all of you Automotive needs!
Dani Gonzalez
4 years ago
It's a good place to fix your car. Reasonable prices.
Dan Shuman
3 years ago
Always first class, friendly, professional service. Highly recommended!
Rob King
6 months ago
Absolutely a great experience.
Michelle Fortunato
2 years ago
Fast and friendly and great price for my inspection
Fred Rung
a year ago
Great service works fast
Bill Yax
4 years ago
Butch is always been up front and honest.
stan gunsolus
3 years ago
He knows what he is doing and is reasonably priced.
Anthony Peterson
5 years ago
A good reliable,friendly place.
George
6 years ago
Great place for vehicle inspection.
E Blum
6 years ago
Prompt, courteous, and reason able price
mike sherwood
3 years ago
Best Auto repair in wny