South Shore Nissan Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Pepitone
a month ago
Went for an inspection, oil change and needed breaks. I explained that my financial situation is not the greatest and Ray my service rep helped above and beyond. He was very empathetic and was able to find every financial incentive available (kinda makes me wonder why I was told there were no incentives other times I asked). Oh well.The service I received reminded me why I've been coming back since I've owned my Sentra. They even gave me a ride there and back so I didn't have to sit in the lobby and listen to a bunch of idiots talk on their cellphones for 5 hours straight.One place they need to do better. I payed with credit card because I don't walk around with hundreds of dollars in cash on me. I was charged a 3% service charge for that. It was an extra $40 on my bill. It was an unexpected charge and unnecessary in my opinion. No one told me about it and it angered me.Other than that, this is a place where you can expect good service and kindness.

  Scidamenge
a month ago
The customer service reps were very nice and the mechanics are very good. The mechanic fixed my whole car for cheap and explained alot about what was done. They got my old car running perfectly again and made sure any recalls were repaired as well. They were all very friendly and helpful and made me want to consider buying a new Nissan from this dealer.

  Charles Furnari
2 weeks ago
They do a good job servicing the car. It's hard finding a service place to trust. I have been to 6 different places to take care of my car, but I just take it to Nissan now.They have seating inside while you wait.Update: They're still great.

  Laurie Trione
5 months ago
We had a great experience at South Shore Nissan. We worked with Ada and she was so sweet and easy to work with! I highly recommend this location to make your car buying/leasing easy!

  Michael MJP
2 weeks ago
What a great place South Shore Nissan is.MySalesman Mark and Carlos were awesomeI was disappointed in the way my car appeared the next day after I was able to look it over better. It was pouring out so looking rhe car over was not possible. Well there was stickers on tires and plastic still left in spots. I brought it back and basically it was rushed again to get me out of there and stickers on tires were still there and plastic and glue residue remained as well.Making the sale is important but also showing the customer his car means a lot to him is important and the car should have been detailed much better

  Timothy Gill
a month ago
It was very easy dealing with this dealership. I had my car in for a recall update, and they sent me a list of items that needed attention. I was able to choose what I wanted and what I didn't want with no pressure whatsoever. When I came to pick up my car it was sitting right out in front, ready to go.

  Kenny M
a month ago
Their service has improved. When you drive in the guys that check you in are very polite and so is the Spanish lady that works behind the counter when you arrive at the service desk. The lounges are spacious and the environment is tidy.

  Anonymous Lady
a month ago
I am just writing to give a shoutout to Jesse. I travelled from Brooklyn to this location to get my car service and it was one of the best experiences ever. I ve been to two other locations since I bought my car, and this was by far the best! I drove 1 hr and 15 mins to this location and it was worth it. Jesse was the first person I interacted with and I must say, I wish there were more individuals like him. Needless to say, Jesse you are one of a kind and Nissan is very lucky to have such an awesome member on their team! You provided me with excellent customer service and you were very welcoming, friendly and easy to work with. You made me feel at ease about leaving my car even though I didn t get a loaner :-). I love the fact that Jesse kept me updated on the status of my car throughout the 4 days it was at this service center. Thanks for being you Jesse! Keep it up. Sincerely, a satisfied customer! R.J-Red Nissan.P.S. If you want great service, visit South Shore Nissan! and don t forget to ask for Jesse !

  S
2 months ago
Jesse is amazing. I made my appointment for next day. Jess verified that I was under warranty and my car was ready when at the time I was quoted. I received a lift back to my home while the car was being serviced. I couldn't as for a better experience!

  DAVID NELLIAN
5 months ago
The Best Excellent work and great service Nissan with Marta She s the best Thank you so much

  Barry Daskal
3 months ago
For the most part, I was satisfied my only issues were I had made arrangements over the phone to have a loaner and they had no records of it and thankfully they har one car left but I got it. I also felt the paperwork process of checking out, took too long. And lastly, when I went to pick up my car, nobody knew where it was. It was an older gentleman that moved it from service to wherever it was parked and he forgot he left it. That added about 15 minutes to my time on PickUp That said everyone was very friendly and the job Got done.

  sadia chaudhry
4 months ago
I had a wonderful and stress free experience purchasing my new vehicle. I received exceptional service from both Sunny Hashmi and Bryan Peral who were nothing but kind and patient. They were very accommodating and I highly recommend this dealership as I received 5 star service the entire time!

  P Dvoskin
4 months ago
South Shore performed warranty work and maintenance on my rogue. Great experience from check-in to pick-up, they even drove me home when it was decided to leave the vehicle. Jesse is best in the business.

  R WiLL
4 months ago
This service experience was one of the best thus far since I purched my Infiniti Q60. I was made aware of what needed to be done, prices were quoted and I was able to make a decision on what I needed to take care of immediately and what could be done later. Hoakim was amazing! He left me feeling extremely comfortable and confident in his workMy car is performing almost to perfection as would a car her age lol. Thank you South Shore Nissan!

  Benjamin Lewkowitz
3 months ago
The stealership tried to charge me $900 to take off two bolts to get to my mass sensor. 2 bolts that took me 5 minutes lol. The guys here are jokes. I have a strut bar in front of the sensor that didn t even need to come off but he tried to charge me $900 for 5 minutes of work not even. Guys a joke. Do not go here if u don t need too

  Karen Weiss
6 months ago
The service and employees are always kind, professional and courteous. They go above and beyond to answer any questions you have. I trust them with any of my cars needs and know i won t get scammed or ripped off. Have been a customers for years and willContinue to do so!Service: Vehicle safety inspection

  James Comeau
5 months ago
1st time, very pleased all went well.Finish in a timely manner as promisedMr Sanfilippo , very informative thru the hole prosses.he s a big asset in your company.Services: Vehicle Inspection, Vehicle safety inspection, Oil changeServices: Vehicle Inspection, Vehicle safety inspection, Oil change

  Maciej Cichosz
3 months ago
The staff was pleasant and professional. It took me 2 hours to get everything done. The staff was excellent.

  Cathleen Gilmartin
3 weeks ago
Kyle communicated with me often to update me on the progress of my vehicle and was very informative and helpful.

  Kadeesha Garcia
4 months ago
They always make sure to call and remind me to schedule servicing, keep me up to date on recalls, and have great customer service.

  E M
2 weeks ago
Excellent service. Kind, courteous, professional staff!!

  James Freck
4 months ago
Had a great experience with the whole staff at South Shore Nissan, especially Jay Lopez. We love our new Nissan Rogue!

  Jay Lopez
5 months ago
Always an easy and fun experience with the Southshore Nissan Service Department, they really make the customers feel comfortable with the repairs and service maintenance they recommendServices: Air & cabin filter replacement, Tires, Vehicle Inspection, Oil changeServices: Air & cabin filter replacement, Tires, Vehicle Inspection, Oil change

  Allison Bernstein
9 months ago
Very positive & pleasurable experience when bringing my car to be serviced. From the time I drove in, got checked in, and spoke to Martha, my service advisor, everyone was terrific!!! I refuse to go anywhere else. The new text status service updates on the phone were fabulous as well!!! I knew step by step of my cars service treatment.Services: General repairs & maintenance, Tire rotations, Oil change

  Wendy Crowley
10 months ago
Quick easy service. Always greeted by a friendly person and they listen to your needs. Service was quick and they did not try to sell be something I didn t need. Keeps you updated and gets permission from me before they do any work I did not request. Great place to get car serviced!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Daniel Sanfilippo
3 months ago
They are always so nice, efficient in getting your car serviced.

  Carmine Rizzo
5 months ago
Very helpful, great customer service. Have nothing but good things to say, extremely professional and courteous.Service: Oil changeService: Oil change

  Katherine Steen
10 months ago
They are very helpful with my car each time I needed an appointment for an oil change or inspection. They do prioritize people who wait over those who drop off their cars, and I really appreciate it considering I don't have anyone to drive me around! They explain prices and go over any repairs you might need but don't force it.

  Dolores Frederick
8 months ago
I think you should have a few loaner cars for folks who need to have a vehicle while their car is being repaired,You also should make the effort and wash cars complimentary. I m not asking for detailing, but washing the outside is a nice touch especially when you spend a good amount on having your car serviced.Finally, warranty service should not be limited to weekdays. It should also be available on weekendsServices: Transmission, Vehicle Inspection, Air conditioning, Oil change

  Gail Mars
4 months ago
As always, Martha was the best! She is so helpful and always gives the best information. Service department is great.