A-Bay Automotive NAPA Autocare Center
4.1 (51)
45024 NY-12, Alexandria Bay, NY 13607
(315) 482-0885
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carl Brown
2 months ago
Basics; 2014 Ford Fusion with steering and other issues. Abay Auto was recommended by people who've lived here all their lives. After diagnostics I was told I had battery and other issues. Long short, I was saved 250 bucks by Abay reminding me the battery was under warranty. Quality of service was purely evident which requires honesty. I recommend giving your car repair business to Abay Auto. Thank you.
Cindy Bauter
4 months ago
This is the BEST place to take your car needs. Fair pricing and fantastic work. Won t go anywhere else.
Floyd Hall
4 days ago
Rob was great at getting my daughters car ready for inspection
David Santacesaria
a year ago
I had a great experience! I was there on vacation and my alternator stopped working. They were able to get me in quickly and they had my car repaired within a few hours. The price was reasonable and they did not try to take advantage of me even though I was in a tough situation. In fact the owner Rob even gave me a ride back to my hotel so I did not have to walk on busy route 12. This was nice of him to do and I appreciated the service from him and his staff!Service: Electrical
Brendan Foehr
a year ago
It was an absolute delight dealing with a competent, kind, and efficient family-owned business after the exhausting nightmare I had dealing with Will's Wrecker. I called around town and everyone said Robert was the man, a great guy who would help me out, and he lived up to his reputation. I met his son, wife, mother, etc. while I was there, who were all lovely people as well. I really can't thank him enough for helping me out. 11/10Service: Steering & suspension repair
Kim DiCamillo
a year ago
I had a rattling sound in my car when I arrived at my cottage on vacation. When I called, they got me right in the next morning. In 10 minutes, they solved the problem and it wasn't too expensive! If I ever have car problems in the future, when I am on vacation in Alex Bay, I will not hesitate to go there again. Highly recommend!!
Kelly Curry
2 years ago
These guys are awesome, punctual and professional. My truck had a horrible oil leak, they fixed it up great, advised me on upcoming items that needed attending. So glad we have them here in our little town!Services: Tires, Auto engine diagnosticServices: Tires, Auto engine diagnostic
Pat Evans
3 years ago
I've been there twice now. Each time the service has been courteous and prompt, the fees were reasonable and the explanations clear. The guy I dealt with was a bit terse but not everybody is a Steve Harvey. He does give me the impression that he knows what he's doing. Nothing fancy, just solid service.
Scott Mac
3 months ago
Nice to have a local place. Friendly staff, too.
D H (EffuStasiPigs)
2 years ago
There has never been a time that Rob hasn't helped out of a bind. I am always calling him to have his experience and knowledge on where I should troubleshoot. He has been right, every time. I live in California and do most of my own repairs, each time I've come up to a wall, he is my go to guy. He is always willing to help and go out of his way to make sure I am doing the correct repair, right. Rob and the guys at this shop are there to go the extra mile to help and get you moving!!! Thanks, Rob! I know you've gotten me out of many jams! Shout out to everyone there at the shop (as well as to Marcey and Genelle)!Services: Transmission, Electrical repair, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Geb Gen
3 years ago
I couldn t imagine scamming someone who thought i was family out of $3,000 dollars. Shady shop, doesn t even deserve the title of an automotive mechanics shop. As someone who works in a mechanic and auto body shop, our strive is always to do right by the customer and give them affordable rates. This shop is nothing, but money hungry and they don t even do the job correctly. They SCAM you. Don t go here.Service: Transmission repair
Toum Bryth
3 years ago
Drove all the way from western New York and the check engine light came and I was dreading the worst because the car was driving funny. They took me in right away. The repair time was very short and I only paid $300 for it. Very friendly and professional. Highly recommend them.
Linda Schnittger
4 years ago
Great service! They fixed my car and really went the extra mile, understanding that I really don't want to invest a lot of money into an aging vehicle. Stayed late to ensure it was running properly.
Bob Norris
a year ago
Had a battery problem the gentleman there helped me out right away and I was moving again... He seemed very helpful and I will give him more business because of this... thank you again.
Pedro Sandoval
2 years ago
Mechanic here did not fix our car nor did he know where to start. Engine continued to misfire. Mechanic will throw whatever parts he can find on google. Then reset the computer and claim fixed. Take your money elsewhere.Service: Auto engine diagnosticService: Auto engine diagnostic
Tim Wilson
a year ago
I have my own car lift it's cheaper for them to do it and I get great results from them I recommend this place to everybody
Brittany Snow
3 years ago
Never will never use these ppl again rip off i went to another mechanic and was told they didn't even do any repairs that they was supposed to do but charged me $3200 i will take them to courtServices: Transmission, Electrical, Transmission repairServices: Transmission, Electrical, Transmission repair
Matt Jobson
5 years ago
The guys are awesome up there. Clean courteous and damn good mechanics. Very fair prices
Lily Gionet
5 years ago
Had a screw in my tire on a holiday weekend. Got us right in, fixed tire in minutes. Super kind.
John Baker
2 years ago
My home town auto mechanic. Rob and staff are amazing and always do a top notch job on my vehicles.
Richard Villone
2 years ago
One of the best diagnostic ,tecnitions, that saves U $....efficient,HONEST &TRUSTWORTHY.
Joe Repp
4 years ago
This is a very good place to go, owner is a good man, straight shooters, always can get you in when you are in a bind
jes m
4 years ago
Best place I have ever got my vechicle fixed at accurate and the best prices everyone should come here
Jay Mcclintock
3 years ago
They were paid to remove and replace engine. They said they replaced engine they did not this place is cooked.
Elliott D. Hillback Jr.
7 months ago
Very helpful! Elliott
erhammons30
a year ago
They were fast and friendly
David Collins
4 years ago
Axel joint and tie rod on a f350 in 3 hours with no appointment.
Zac Gautreau
4 years ago
Always there to help you out, be sure to give them a call when you need a hand!
CAROL R BALLANTYNE
3 years ago
This is a good shop. Honest, fair, accommodating.Services: Tires, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil change
Robby davis
3 years ago
Rented a tow dolly they were nice about it