Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Travis
5 months ago
THEY SCREWED ME OVER.I needed a fuel pump. I asked them to change the fuel filter ($12 part BTW) and inspect it....INSTEAD THE AS FAR AS I KNOW changed the pump charged me OVER 800.00 AND TOLD ME TO PAY that off or they WON'T TOUCH IT!! I WILL NEVER GO BACK HERE FOR SERVICE !
Brewer Butski
a year ago
Went there to get an initial estimate on a repair to my bumper, guy was behind the counter smoking a cigarette, didn t acknowledge me for a solid 3-5 minutes. Once he finally did he asked what I needed and I said I just called about getting an estimate. He walked outside, took a quick glance and asked if I was using insurance. I said yes, and told him how much they estimated it to cost. He said that sounds more than reasonable, but I asked if he thinks it would cost less. Immediately told me you re not making money off me, BYE and turned around and closed the door. Sounds like a really fantastic business model to get customers. Would never recommend even stepping foot on this property.
Michalena Dibari
6 months ago
Have been going there for twenty plus years good work fair prices. Never had any issues.
Chris Greenwald
5 years ago
Listen... I had no problem with this place. Let me start off by saying they have very good prices. However. I called them a few days ago and asked about getting my wheels powder coated and I was told on the phone it was $20 a wheel so how could pass that up. (BTW I had my wheels sandblasted there and I was very happy with them) I went there and the lady told be again it was only $20 a wheel for a gloss white powder coat. Great. Dropped the wheels off with a buddy of mine to the owner I believe (said nothing about pricing while I was dropping them off) anyways, few days go by and I get a call this morning saying they messed up on the price and that it was gonna cost me more. (AFTER THE JOB WAS DONE) so i went there and told them I wasn t paying that because I was told $20 a wheel TWICE. (It s usually $80 a wheel WHICH is a very good price) however if I knew that before they did them I wouldn t have had them do it because I had some unexpected things to pay for. I would have waited until I got my money back together. They did make the sale for what I was told and when I went around back to pick them up the owner I believe told me he was debating on giving me my wheels back or not. I told him no it s not my fault I was wrongfully quoted twice then he just throws the first two wheels in the back of my car. Real nice customer service pal. You could have handled this situation many different ways and this review didn t have to be made. But here we are.
John Neidhart
6 months ago
They were friendly, helpful & speedy. I will recommend them to friends
marlene bocek
3 years ago
I find Brian's place to be the best around. If EVER I have an issue he says, bring it in and it is like magic it gets fixed! The people are friendly and I love to talk to Lisa she's very very nice. Plus, when they do a great job, we always take them coffee and donuts. Its been many coffee's and donuts!Services: Transmission, Electrical repair, Painting, General repairs & maintenance, Auto engine diagnostic, Body & Trim, BrakesServices: Transmission, Electrical repair, Painting, General repairs & maintenance, Auto engine diagnostic, Body & Trim, Brakes
Arlene Bradfield
4 years ago
Brian the owner had always taken care of me very well in the past. Very reasonable honest and good pricing. I saw the delivery Bill's on counter for this repair. 30 and 93 dollars . I paid your mechanic handsomely for my repairs. Thank you and I will not pay them handsomely again
galaxystar prizm
2 years ago
I absolutely love the place! Knowledgeable people, they care about safety. I told them I was concerned about my safety while driving my car, and even though they were extremely busy they asked if I could bring the car right in for them to check out. It was a nice surprise
thingsgroovy
4 years ago
Owner is very nice and knowledgeable in a number of things. They work on my truck all the time and would recommend them to anyone who needs work done. Not only has the owner personally worked on my vehicles but he has also power coated many large peices my husband has made.
Greg Thie
6 months ago
Professional, fast and friendly service. Definitely recommend.Service: BrakesService: Brakes
Janine Heusinger
4 years ago
My husband brought a couple vehicles to get fixed, things were good at first and then when a miscommunication about dropping a part off happened with the secretary and my husband the owner brian chewed my husband out, literally swearing at him in the middle of the place for not bringing a part in on time. We will NOT be back. Customer service is horrible. The secretary was super nice though, poor thing needs to find a better environment to work in.
Ray Caster
a year ago
Had a problem with a dragging left front brake caliper. My vehicle had new master cylinder, calipers, rotors, brake pads, brake hoses & lines, and proportioning valve. Mechanic misdiagnosed the problem 3 times, each time billing me, replacing already new parts, and telling me it was fixed when it wasn't. They replaced a new brake hose 1st, then a new caliper, same problem. The last time they said the ABS module was defective, very expensive and discontinued and probably unavailable. I ended up fixing the truck myself and traced the problem to pressure remaining in the LF brake caliper. With the LF wheel locked up I loosened the bleeder on the LF caliper and the brake released, therefore I new it was pressure remaining in the caliper and not mechanically dragging. Then I bypassed the ABS by connecting the front brake directly from the master cylinder to the proportioning valve. Same problem, I mistakenly still had some confidence in the BNH mechanic. Next with the caliper locked I loosened the brake line at the proportioning valve and the caliper released. Next I loosened the brake line at the master cylinder and the caliper remained locked. I replaced the proportioning valve and the problem was fixed. This wasn't brain surgery I'm only an amateur mechanic and this was basic stuff. 3 wasted trips the BNH and a few hundred wasted dollars for a repair that should have taken an hour and $50 in parts. They billed for three repairs that didn't fix the problem, but the worst part is that they told me it was fixed 3 times when it wasn't. Absolutely no excuse for this.
Amy Jernatowski
3 years ago
I've been a customer for a decade and will be for the next several decades! I've had every type of work done - front and rear brakes, pads, calipers, oil changes, inspections, headlight harness, even a broken window and serious damage after a hit and run (all on the same vehicle too). Every single time the service is amazing. I know when I drive my car off the lot it's 100% safe.
Josh K
3 years ago
Fantastic work with a amazing turnaround time. Will be back again.
Lynne
5 years ago
I had 2 vehicles in the same week taken care of here at BNH Auto Repair. Everyone was very professional and accommodating. They do excellent work for a fair price. They have a customer for life!
Daniele Tuttle
3 years ago
This is a great place to bring you car or truck. They tell you what is going on at all times ,best value.people their are really friendly and care about you and what's wrong with your vehicle . I would recommend this place to anybody especially if your tired of being ripped off .These guys are great.
Kat Hart
3 years ago
Great auto repair! Friendly service, fair prices, and great work. I have been taking my vehicles to them for over 15 years. Wouldn't go anywhere else.
Joe Gauthier
3 years ago
Brian and his team are very professional. Our paint job was completed on time, and very nicely done. Would highly recommend.
David Evans
8 months ago
Nice people very large shop with capabilities of doing just about anything automotive
Chuck Cesario
10 months ago
Brian and his guys are top notch. Wouod highly recommend to anyone.Service: BrakesService: Brakes
Jonathan Stroze
3 years ago
Nice to have a locally owned shop with convenient hours and quick service that can do alignments and everything else. Great staff . I would recommend this place to anyone.
Shawn Witucki
a year ago
Best place to take your vehicles. Good prices, quick service.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Chris Schaffer
4 years ago
Very fast and high quality. Came here for a couple tire changes, and an inspection. Was out in under a half an hour. Very fair pricing also.
dasled hed
4 years ago
Dont waste your time with this place....called them and set up appointment after fully explaining what i have and what i need....drove all the way out there and they refused to do the job. Very unprofessional.If i ever need anyone to "eyeball" and alignment ill give you a call.
Melissa Walker
a year ago
Been a loyal customer for almost two decades. I wouldn't take my vehicles anywhere else!
Gary Brian
3 years ago
BNH does excellent work. Brian Holmes and crew will fix your vehicle and stand behind their work. I highly recommend them.
Anna S
5 years ago
Was in a pinch because I needed an inspection done. They fit me in right away and even made time to change my oil. Good, friendly, prompt service!
Hippie Chick
9 months ago
Helped me without an appointment. My inspection was way over due.
Rick K
7 years ago
I have been going to BNH Auto for over 15 years. I am pleased with the work they do and the owner (Brian) is a good guy and is very easy to interact with.
Susan Setzer
2 years ago
Always available for time slots. Quick turn around time, very helpful answering questions or concerns. Reasonable prices