Advance Auto Parts

4.2 (78)

  13055 Broadway, Alden, NY 14004
  (585) 902-3430
  stores.advanceautoparts.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service Truck accessories store

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Cordier
4 months ago
The product was good but the associate could have used proper training. they used to do that in the past

  wroblewski
3 months ago
Rebecca is built like moose and she smells like fart and doesn t know anything abt care

  James Long
3 months ago
This guy Carter helped me put in wipers and it really helped me and I told him I appreciate it

  Jason Saeli
9 months ago
Checked store hours online and it said open until 8 p.m. so I drove all the way there to of course find out the store closed at 6 p.m. I happened to look at the feed back section and found out there was the same problem with other people coming to the store and finding it closed contradicting with the website said. The biggest issue with me is the last comment referring to misleading bussiness hours was 3 months ago. Let me say that again three months ago ! Still not adressed.

  M Baskerville
10 months ago
Store hours online and on the door show open at 7:30am. It s now 7:50am and still locked up.Looked like one of the employees pulled up and saw me standing there so he waited for a few minutes then pulled away. Should have went to NAPA in the first place.

  thingsgroovy
8 months ago
Depending on the person working its great. Some will go out of their way to help and others not so much.

  Ken Feind
2 years ago
The store is run very well. The employees really try to help when there's a problem. The stock is usually pretty good except for my last visit, where they didn't have any of the oil filters for my truck, featured with the oil change bundle deal.I had to go with a brand I don't usually buy.My problem is with Advance Auto's website. The last 2 orders were also oil change bundle specials where the oil was canceled, but they still sent the filters but not at the bundle price, and they charged for shipping. I went to Advance, and they took care of it, but what a hassle.

  william janik
a year ago
Not sure why I continue to give this place a chance. Oh that's right, it's close to me. Can't even call on the phone to avoid being disappointment and having to go elsewhere because the employees don't listen. Customer service is dead.

  Tracy Saari
7 months ago
Staff is great! New manager is spot on with customer service

  michael ziolkowski
a year ago
Not sure which location I visited this day, but I deal with them daily at work, and visit my local store in alden, NY. These guys are pretty awsome to deal with considering I do the same job but in the parts dept. at a dealership. They are definitely my first call part store!!

  Sheila West
a year ago
It was great. The employee installed my new wiper blades in under 5 minutes and also with a great attitude

  Jett Phoenix Black
a year ago
Helped us with our gas cap (we didn't have a key for it) Then we tried to start up and the car wouldn't start!! The guy that was working tried to help as best as he could, he was very nice! The car ended up starting up awhile later

  Mark Wetzel
7 years ago
Bill the commercial manager is A+ but the rest of the staff changes so often it's hard to develop a good relationship. They're close to me and have most of the parts I need in stock or have it the next t day. Being a shop I rely on that. All in all they're a good place to go. Beats the NAPA down the road.

  henry beyer
2 years ago
Good place for parts .very nice people. but they are under staff poor manager tood is answering phones trying to take care of costumers and getting his delivery guys out with product.they need some help

  Nick Smith
5 years ago
Asked for an item, was told it was down the aisle. I looked and couldn t find it, came back to the register to check out and said I couldn t find the item. The cash register woman said ok and cashed me out. Maybe, next time show me where the item is. They were not busy at all, Sheesh.

  Charles Neiss
7 months ago
Great nice people that work there

  bainesmo
2 years ago
Go to Napa really I mean I think napa is the best !!! in my opinion go to Napa they always have everything you need and it's just better quality

  Jim Wolfe
4 years ago
Very Knowledgeable Staff .. Everyone . If They Don't Have The Part In Stock .. They Can Get It Within Hours .. Spotless Store .. Jim Wulf

  Thomas Thompson
4 years ago
Great prices and product's, with just about everything you may need to fix your ride.

  Kory Benson
6 years ago
They gave my friend Dex cool for her 2011 jeep.....thats a huge no no, be careful of theses people!!!

  Stacey Bleyle
3 years ago
Always has what I need at a reasonable price. Highly recommended.

  JR Hammerling
5 years ago
Always very helpful and help you when you're in store

  Jerald Deak
5 years ago
Always going above and beyond to solve my problems. Very friendly and understanding.

  Derek Bodziak
6 years ago
Not bad, just research for yourself prior to purchasing

  Dave Adamczak
11 months ago
Need to update hours online.

  Brian Hollfelder
5 years ago
Great help! Friendly service

  J. Jondle
6 years ago
Great quality fair prices.

  Frank Gulla
7 years ago
Decent parts at a reasonable price.

  Ken Tompowowski
2 years ago
Very professional and helpful.

  Derek W
4 years ago
Young man was really helpful!

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-8 PM

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