Rayno Automotive Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  laura janis
7 months ago
Can't not say enough about the honesty and skill of these mechanics. Top notch care with fast reliable service. I was traveling across the country and he got me right back on the road. These guys are worth their weight in gold.

  Tejay Haller
a year ago
This garage is absolutely incredible! I had a loose spark plug blow out on the highway in Albany (a rare and surprising issue). I was in the middle of a long trip, hundreds of miles from home and from my destination. I chose to have my car towed to Rayno based on it being nearby and the perfect Google reviews. I'm so glad I did!I worked with K.T. in particular, who is the head mechanic/ manager. I explained my situation, and even though they had a lot of business and were backed up for weeks, he prioritized me and had my car fixed just after noon the next day! His expertise allowed him to know to carefully rethread the cylinder without doing anything more invasive than what was needed. K.T. and I went for a test drive, and it drove like new. He even took the time to carefully explain what happened afterward while we were in the office -- he's also a very good and patient teacher and an excellent communicator.I get the impression of complete honesty from him and the entire establishment -- I also spoke with another mechanic briefly and was likewise greeted with warmth and friendliness. I even mentioned the idea of an oil change as long as my car was there, and K.T. pointed out that the oil was still very clean, and it wasn't necessary at that point! To me, that is a signifier of integrity and honesty... he is looking out for the best interest of the customer, when he could have just changed the oil to make a few extra bucks even though it wasn't necessary.The office and shop are also outstandingly clean and well organized. Not being from Albany or knowing the neighborhoods at all, I wasn't sure if I was in a 'safe' location or if I had left my car with a good mechanic when I first broke down -- a harrowing and nerve-wracking experience. I feel *so* very fortunate to have landed my car at Rayno and for having had the pleasure of working with K.T. I was having panic attacks while being stranded in Albany, thinking my trip was totally ruined, my car may be shot, and I'm stranded... K.T. totally saved me -- I felt like I was lifted from despair to deep relief.I was able to finish my trip and my car ran like a top (very well). I can't recommend this shop enough, and whole heartedly endorse K.T. as a mechanic and an individual. Don't hesitate -- bring your car here, even if you have to join a queue and make an appointment for later... Remember, there is a good reason that they are busy -- they are the 'real deal' with high expertise and honest service. Highly recommended -- thanks again K.T.! A+++Service: Engine repair

  David Monkell
a year ago
Awesome guys. Really worked with me to let me know exactly what my alignment was going to be and has saved me money both times. The sister body shop down the road Colby also has saved me hundreds the first time I went there. Don't go anywhere else!

  Jessica Puckett
3 years ago
Was recommended here by colby auto body. Since I had a good experience with them in the past I decided to try it out. I'll be completely honest when I dropped my car off at night I was sketched out by the location/look of the building. But I'm so glad I gave them a chance. Everyone I have had contact with has been great. The mechanic took time out to really talk with me and they gave me a great estimate and helped me figure out what was a priority to fix on my car first. I needed some extensive work done. My car is great now. The mechanic is honest and really friendly. I already have recommended them to a few friends and dropped my bf's car off for repairs. Honestly it's a secret gem you won't regret going there.

  Bill K
3 years ago
Colby Collision is one of the most trusted names in auto body repair. Rayno Automotive is the new division of thier mechanical repair. They work on all makes and specialize in foreign vehicle so my Fiat is not a challenge to them.The trust factor is at 100% in their ability to do the work properly and to be fair/honest with me. Just like with Colby Collision, they overview the repair needs and get it done in a timely fashion, with reasonable prices.My only concern by giving this great review, is that I may increase my wait time because others will also find out about this fine repair shop. They earned it.

  Greg Rayno Jr
2 years ago
I may sound biased in this review but I can't take away from the exceptional service I always receive. Along with everyone else I know that has had a positive experience here it's so reassuring to have a place you can leave your vehicle in trusted hands.

  Brittany S
2 years ago
Great work & service for a great value! Have been bringing my vehicles here for a few years now and have never been disappointed. Nice & honest people.Services: Tires, Auto engine tuning, Brakes, Air conditioning, Oil changeServices: Tires, Auto engine tuning, Brakes, Air conditioning, Oil change

  P B�ttner
8 months ago
Outstanding service they go above and beyond.Stop in and see the Mechanic KT and tell I sent ya!

  D Mitch
2 years ago
I've been very happy with Rayno's reliable service and quality repairs. It's a good feeling to know that KT is ready to help!Services: Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil changeServices: Carburetor cleaning, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil change

  Joe Ehlinger
a year ago
Love Rayno's ! KT is fantastic, and explains the work performed . Prices are always very reasonable

  KandyPixel
2 years ago
Amazing service. They meet your expectations and go the extra mile. 100% take your vehicle here.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Jarvisislife
2 years ago
Very trustworthy and exceptional service, they don t try to sell you on stuff you don t need. Would highly recommend to anyone.Service: General repairs & maintenanceService: General repairs & maintenance

  M.M. Weis
7 months ago
Great, quick service, fair prices

  Y Hideit
2 years ago
Excellent service and excellent price for the work that was done. I highly recommend this service station.Service: Auto engine tuningService: Auto engine tuning

  Josh Longe
6 months ago
Excellent service and great prices.

  Brian Davis
5 months ago
Friendly service