Paintworx Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  chris maloney
a month ago
I had a repair done to my Tesla, the repair was done perfectly. The paint match was amazing and the workmanship was also top tier. The staff is very helpful and the facility has all the modern amenities and is extremely clean. I consider myself to be a relatively picky, consumer in the automotive field and paintworx collision center, Hit a home run on my repair. The owner, Dave inspects every vehicle before it leaves the property. It s nice to see a business where the owner handles the quality control as well. I highly recommend Paintworx for insurance work as well as custom work. I had a few minutes to flip through some of the custom work they ve completed In the photo albums in the showroom. Paintworx is 10 out of 10.

  Sandy Quirino
a week ago
I highly recommend. Great service with friendly people. The body work they did looks perfect with no flaws. Plus I believe they're pricing is very reasonable as well. I go back again if needed. An unexpected bonus was they vacuumed and wipe down my interior very nice. Thank you

  Alexis Bruno
10 months ago
This is my second time visiting this business. First time my car was damaged while I was at work. Second time I damaged my car in the parking garage (took a turn too fast and too tight). I had damage on the passenger side rear door. This business is so professional and quick to respond. My car looks brand new again! I love the text messages that update you on the progress of the vehicle. The included detailing is the cherry on top. Although I hope to stop visiting these guys, if anything happens to my car again I will 100% use their services.Service: Painting

  D G
a year ago
So I went to another Auto Body place they told me they could have my vehicle for months in order to find parts, I came to paintworx Collision 1175 Central Avenue and they've got my vehicle fixed in a matter of 3 weeks and they went above and beyond to find parts and the correct paint which is a custom paint to get my truck fixed and back to me as soon as possible. The work is superior work. I highly recommend them. It is absolutely perfect like the day I bought it. I could not be happier. My damage was caused by hitting a small female deer.Services: Auto body & trim repair, Painting, Electrical

  Gwen McCanney
a month ago
Everybody was super friendly. The car was done earlier than expected. There was a couple hiccups , but they wouldn't let me leave till the car was to my satisfaction. All and all my experience was great at this location. Thank you again for all your help.

  Daniel Pecan
3 months ago
Our van came out really well. Large deer caused significant damage, requiring both body and mechanical repairs. Paintworx handled it all. Started the job and completed sooner than expected. looks very good.

  Ali Khan
3 weeks ago
Highly recommend PaintWorx Collision Center! They fixed my car with exceptional quality and speed, no issues whatsoever. Their customer service is top-notch too! I appreciate the fact that the Manager & the Owner went out of their way and thanked me for my business.Thanks for a job well done #PaintWorxCollisionCenter #ExceptionalService #HappyCustomer

  Alcides Ortiz
3 months ago
Short review: Avoid at all costs they do not repair cars well. I had an accident in February and did not get the car back until June. The bumper and headlights were loose when I got the car back. AC, hazard lights, and steering wheel horn did not work after the repairs. Another collision shop uncovered that parts were removed and never put back on to my car. They also found a rusting frame in the car. Absolutely true review I have receipts and poor customer service. If you have your car there they will not allow you to see it. You call for answer and they are very combative.

  Jessica Wilson
5 months ago
Hit a deer and had to had my repairs done at the shop. The office was so clean and the young lady at desk was so friendly and on top of everything. My repairs were done on the date they stated. They texted me frequently to let me know how things were going which was nice. My car looks like new! Highly recommend!Service: Auto body & trim repairService: Auto body & trim repair

  Elizabeth Oneil
2 months ago
I have had 2 repairs done by Paintworx. The first was due to a back end collision in a parking lot which bent the back bumper. The guy who did it wouldn't own up to it and drove off. Paintworx did an excellent repair job in 4 days. The second repair was to the front end bumper apron and involved an 8 day repair. Paintworx did a beautiful job but now the car needs an alignment because of where I hit the parking berm.

  Hugh Fisher
3 months ago
Repair was OK. Problem was the rental car they gave me. It was 10 years old with 131,000 mile on it with odor in the cabin, windshield wipers in need of changing, and it self locked without pressing on the Fob through some defect, unfortunately with the key within but out of the ignition as I walked around the car to remove a gym bag from the passenger seat. Paintworx would not accept my version of what happened, charged for opening the car with a second key, and the owner refused to discuss the incident with me saying "There is nothing wrong with the car". They would not return my car keys until I paid a fee to reopen the car. This is appalling customer service. Paintworx should be apologizing for this self locking incident, not charging me for it. I would never use this business again and will inform my insurance company and the Better Business Bureau of this incident. DO NOT RENT A CAR FROM THIS BUSINESS.

  Pamela Hoh
a month ago
They did a fantastic job fixing the door on my car--you would never have been able to tell it was damaged in the first place. And great customer service.

  Jodi Ellis
3 months ago
Paintworx did a great job on returning my car to like-new condition. Customer service was exceptional. I would highly recommend.

  T M
3 months ago
They told me its $30 for an estimate. I'm not using insurance and paying cash. Also, I plan to get several estimates. Then they said that because my car is old (2012), it's $50 for an estimate.So, if I get more estimates, I'm supposed to spend $100 or more, just for an estimate.I guess that I won't be doing business with them.Plus, it's attached to Dotts garage. Just fyi.Months later...Well, I got 4 people to avoid you.I found several places with free estimates and got really good body work.I recommend Loucks in Slingerlands/Delmar.

  O P
5 years ago
Great overall experience with Paintworx. My car had collided with a deer which damaged the fromt fender and roof. Paintworx had my car estimated for about half as other shops. My car was in and out within a week. I was updated throughout the process. The work was done very professionally and well. The pictures are before and after.

  Chris McGrath
6 months ago
This was a terrific company to work with for a repair that needed to be done on my Toyota rear passenger door. You would never know it was damaged. Would definitely recommend the quality, reliability, and quick turnaround time.

  aj rodriguez
2 years ago
I had gotten into a minor fender bender and was found at zero fault. Paintworx Collision Center worked with the other guy's insurance to quickly return my car to me. I didn't have much damage, but where the damage was made it seem tricky and the car looks good as new - as if it had never even happened. I really appreciated the updates via text as they went along as well. Will be going back if I ever need anything else done and recommend them highly to everyone.Services: Painting, Body & Trim, Auto detailing

  Chris Kruger
a year ago
I came to Paintowrx for a new color on my tank and fender, they knocked it out of the park. The staff was polite, attentive, and helpful. The owner Dave said he would be painting it himself, he did an outstanding job. 10/10 I will be using Paintworx for all of my future auto body needs.Service: PaintingService: Painting

  Sarah Weidman
9 months ago
We know the owner Dave personally and saw him post his BMW X3 courtesy vehicle up for rent over the weekend through his Worx Rental Car program. We currently live out of state in NC and were planning a return visit to NY weeks later. I contacted him and asked if we could secure a rental vehicle for our trip. He agreed and offered a more then competitive price, saving us hundreds of dollars. As you can imagine business can be unpredictable in his line of work and when the day arrived all of his courtesy vehicles were in use. However, because Dave is a man of his word he loaned us one of his own personal vehicles to use instead. I do not know any other company owner who would do that! It was clean and ready to go with zero delay. The day we were set to fly home our flight was delayed seven times for a total of 3.5 hours. Dave was very understanding and super flexible and allowed us to leave the vehicle after hours, at our convenience. Thank you Dave for your outstanding customer service.

  Joseph Russo
8 months ago
They did an amazing job on my car, and the owner is a nice guy who is very humble. I will be using them in the future if I ever need the service!Services: Auto body & trim repair, Painting, Body & Trim, Auto detailing, Auto body & trim replacementServices: Auto body & trim repair, Painting, Body & Trim, Auto detailing, Auto body & trim replacement

  Anna Henry
8 months ago
Second time using this shop through the insurance and I must say my experience with the secretary has been amazing. Great customer service and they keep you updated every step of the way. They did a great job on my vehicle. Thanks Paintworx!Service: Auto body & trim repairService: Auto body & trim repair

  Regina R
7 months ago
Impressed from the moment I entered their office. Immaculate atmosphere and great service made me feel that if they make that kind of first impression, the work they do on my car must be equally good. And it was so! Highly recommend.

  4Them2
2 months ago
Great place, very friendly and professional. The damages are fixed to perfection and my car looks brand new

  Bernadette Futia
11 months ago
In January 2023 I hit a deer in North greenbush, New York. I went through my insurance company and chose paintworx to do the repairs. Paintworx towed my car to their shop and began work in a very organized way. They stayed in touch with me via text through the whole process. They were efficient and quick with the work. My Subaru's front end was repaired within 2 weeks! I wanted to wait until now before I did my review just to make sure everything was as it seemed and in fact it is. My car looks and runs like new. I couldn't be happier. The staff was also very friendly and considerate as well. Use Paintworx for your car's body repairs, you won't be sorry!Services: Auto body & trim repair, Painting, Auto body & trim replacement

  NurseRissa J
11 months ago
Casey repaired my BMW back to the pristine condition it was in before I got into my car accident. He did an outstanding job! It was repaired beyond my expectations. The owner of Paintworx took great care of my car and his customer service was amazing. My car was fixed in 10 days! Thank you to the front desk staff for the amazing customer service. (Jamie and Donya)Service: Auto body & trim replacement

  Daniel Melchior
3 weeks ago
Excellent service and work. Would definitely recommend. They keep you up to date on the progress via text.

  Leilah Sousis
9 months ago
They had a quick turnaround for my car especially considering how bad it was when brought in. Now my car looks just as perfect as it did before. And the desk ladies are just as amazing. They answered any and all questions I had for them and dealt with insurance stuff as much as they could for me. Thank you Paintworx!

  Jean Daniels
6 months ago
Everything went very well - I hadn't had a car accident for many years until now, but my car was completed sooner than estimated and all staff were friendly and efficient. And the car looks brand new.Service: Auto body & trim repairService: Auto body & trim repair

  James Borowitz
a year ago
Paintworx did an excellent job repairing my Subaru Crosstrek after an accident. I used them as they were a preferred repair center per my insurance company. The car was ready when promised. I called them a few times to check on progress and they were always friendly and helpful.Service: Auto body & trim repairService: Auto body & trim repair

  Ruth Ann Abrams
5 years ago
These folks are great! They looked my vehicle over and gave me a good estimate. They were honest enough to tell me that I didn't need the work done right away. That tells me something about the people who work there!If I had real damage to my vehicle, I would bring it here!