Mr. Tire Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tabitha Travis
a week ago
I always bring my car to Mr. Tire for maintenance, I've been a long time customer. I was going out of town unexpectedly and called and asked to bring my car in for a once over. The gentleman was pleasant, on the phone and when I arrived at the garage. After his inspection he said thought everything looked good. I felt confident and trust worthy in his opinion, and grateful that he was honest not just looking for me to spend money.I value that.

  Jon Roginski
a month ago
We came in last minute on a Sunday. Not only did Zach take great care of my daughter and her vehicle, but he put the car in a secure place so we could pick it up after all the other running around we needed to do. SO super helpful we appreciate it tons!

  Elena Andreeva
a month ago
I had a tire repair and 3 other places were somewhat rude about it and obviously didn't want to be bothered. Zach was pleasant and accommodating. This seems to be getting rare these days. Big thank you!

  EJ Smith
3 months ago
Took my father-in-law's car here without an appointment for some front tires that seemed to be losing air in a regular basis. I thought the shop would likely tell me that the tires needed to be replaced but instead they found another local shop hadn't cleaned the beads properly. Cleaned them up and remounted them, and they were fine. Pointed out the odd wear I noticed on the front left tire indicated it was in need of an alignment to get the remaining life out of the tires. They did it and it was ready for pick up before the end of the day. Reasonable pricing for it all. Liked the friendly service and good communication.

  Terrence Anderson
3 weeks ago
Tried to charge me 484 for a pump that cost 200.. Tried to charge me over 1000 for a job that cost 500. Guy at front desk is a crook . Shouldn't be able to do business. I got the estimate still so please don't try to say it isn't so. Mr. Tire has been robbing the public...Monroe is in on the scam as well they tried to direct me there after giving me the estimate. Price a power steering pump for a 06 Toyota Avalon. 484 is what that tried to charge me. Plus 80 dollars a piece for 2 belts that came with the pump . I have the estimate if they dispute it

  Marina
a month ago
I had an issue with my car and their manager named Zack was very helpful and informative. He explained me what needs to be done and what was the issue with the car. Definitely will use their services again.

  ceonia martin
5 months ago
Zachary the manager is by far the most kind and knowledgeable employee. His customer service was amazing. I ordered the wrong tires and he was able to help me get new ones and help me figure out how to return the others. I will be returning here from now on!

  ben legg
3 months ago
I will never come back here again. I had to change a headlight for a fix it ticket. I ve changed the headlight in this car several times on my own. It s usually a 5 minute project! For whatever reason, this time the light wouldn t come out. I didn t want to break it and I had to have the ticket signed by an inspector anyways, so I figured just let them do it. He comes back with an absurd price!!! I questioned him on it, and he told me, we have to take the bumper off. Flat out lie!!!! Thankfully they make it so simple on my Chevy Cruze!!!! Calling him out on it he immediately changed the price. Then when I asked if they had someone that could sign for my fix it ticket, he signed it, but wouldn t fill out the form! Ridiculously shady!!!!

  Brandon Myers
4 months ago
Zack honestly was amazing with pricing and service. Had a nail in my tire and he was able to get me a new tire due to where the nail was fast and very cost efficient. Definitely recommend coming here. If i could rate higher stars i would!

  Rachel Trainque
5 months ago
I brought my car in for a wheel alignment due to shaking at high speeds, but once it was looked at, I was informed I needed new front tires. The man that was working with me that day provided me with an invoice for the cost estimate so that when I brought it back in, I would not be charged more than he estimated. When I brought my car in again the following week to get new tires put on, Zachary worked with me. I brought my car in late for the appointment, but he was extremely nice about this and worked to have my car done within a few hours despite my being late. He also found a savings for me because my front tires were still under warranty. A lot of places will find things wrong in order to make the most money off people as possible. At Mr. Tire, I don't feel like this is the case whatsoever, and I believe everyone here is honest and I can trust them to do a good job for a fair price. I have already recommended this place to some friends and will continue to go to Mr. Tire for future tire needs.

  Jacob
4 years ago
5 star why? Let me explain to you why;1-Joe Perry his so fast and responsible.2- I called him before drive there, I had a few questions. I got my answer very quick and respectful.3-i got a discount (I'm lucky )4-he changed my old plate for me, I didn't request for that, he saw the new NY plate number, and he said let me help you, Mr. Swift, I know this is not his job, but he replaced for me.I'm a local guide if I see any excellent customer care/service take a moment and write a review for them.Joe, why you are hiding your relationship with Katy Perry?? Come on man, don't be shy

  Joseph Palmer
a year ago
I spent $800 dollars on 4 new tires here and in less than a month two of them have bubbles in the sidewall. The guy who sold them to me told me they were warrantied for anything and didn t bring up any type of additional warranty available to purchase. I brought my car in to get my less than one month old faulty tires replaced and they told me I didn t purchase the right warranty and they aren t willing to do a thing about it. Take your business elsewhere. Absolute rip off and a waste of 400 plus dollars in only a month.

  Ava Althoff
3 months ago
I took my car there a few months back because I thought I had a flat. They checked it out that day, turns out there wasn t a leak. So they didn t have to do a repair. I brought my car back there today for a NYS and multipoint inspection, and a 5K service (oil change, tire rotation, etc.) When I went back to pick up my car, they told me that one of their technicians stopped working on my car in the middle of the oil change because a brand new Audi came in which I guess means that my car gets shoved to the side since I have a Subaru. When they left my car, they also left the headlights on, and completely drained the battery, and the car wouldn t start. Because of this, I was told that in order for the car to pass inspection after having a dead battery, one full drive cycle had to be completed before the monitors were recalibrated. They said a full drive cycle was 50-100 miles and that I usually tell people to drive to Lake George and back . Meaning to me that this has happened multiple times before. The technician insisted it had to be driven all in one shot, whereas the man at the front desk said it could accumulate with multiple drives. He also told me to get the monitors checked somewhere else because he didn t think the technician actually checked them . I asked them if they would reimburse me for the gas I was going to burn having to drive an extra 50-100 miles that I was not previously planning on doing. They laughed. I put 60 miles on the car, brought it back under two hours later, they took it right in and did the NYS inspection, and it thankfully passed as it is due by the end of December. I will not be returning there, because this kind of service, something that should ve been simple and done in an hour, was ridiculous and I was getting told different information by the two people I interacted with. And not once did either of them apologize for the inconvenience.

  Door Frame
3 months ago
Mr. Tire good. They take tire and put it on FAST with great care and precision. Go here for your tire needs or ELSE .. you might not get the same quality

  Anna Morozova
a month ago
Had a brake issue that I didn't recognize as serious. Zachary spent the time to ask questions and realized it was on the verge of failing. Saved me from myself and a more expensive fix later. We ll be coming back here in a future !!

  Jeff Burkhart
a month ago
Always fast service, even getting a same day appointment. They'll even install parts you buy. They'll guarantee the work, just not the parts, unless you buy theirs.

  Tyriq Johnson
7 months ago
Whenever my tire light comes on these guys are my first stop. Whether it s been a patching a hole, letting me know about a bigger issues or just filling my tires, they are kind, quick, consistent and open to talking about what the issue is. A good spot with even better people who manage to find time even when short staffed. You won t lose going here for your issues!

  AA
8 months ago
I purchased 4 Goodyear tires from Tire Rack that needed to be mounted. I selected Mr. Tire on Central Avenue out of convenience and Tire Rack recommended. Zachary the manager was honest and gave me a good price. They did a nice job on the mounting and alignment and went above and beyond with a few other things no charge. I will check their prices next time before going with Tire Rack. Highly recommend!

  Chelsea Fyre
2 months ago
It was am emergency and they got me right in. The service was friendly and fast and they did a great job.

  Tom Nitido
2 weeks ago
Staff was helpful and effecient. Work was done right at a fair price. I shall return!

  Monica Reed
8 months ago
I had a minor accident and blew the side room of my tire straight out. I was excited to be able to find Mr tire, the manager and crew were all nice and very fast. They took great care of getting my tire repaired and getting me back on the road! I would definitely visit them again for my next tire service!!

  The Jazmine Rose
2 years ago
Amazing , amazing work! Many guys have tried to fix my tire- they did it in a cinch! Completely professional with everyone and even fixed my side mirror! Best guys around, tire

  Brendan Barrett
8 months ago
Asked for an evaluation on a tire with an intermittent leak (holds for days, then goes flat in minutes) agreed that it sounds like a failed bead seat or valve stem. On inspection, the tire was clearly damaged on the sidewall (running under low pressure) Got me in for a same day tire replacement; not even one they had in stock. Was able to drop off my wheel, and pick it up a little more than three hours later.Prompt, courteous, friendly, and efficient. I'll be back, just hopefully not soon!

  Adam Kleinfeldt
a year ago
This review is long overdue as my partner and I have been going here since we moved to the Albany area. Zack and Shiva have always been extremely helpful, honest, and quick to act. When her brakes failed and we nearly got into a serious accident we were panicking looking for a place to take her car in short notice. Without fail, the guys here took it, fixed it and we had it back within the day, no appointment needed. They notified is that there were a few other issues, which we ultimately decided not to get fixed and they didn't try to nickel and dime us at all. When my car starter died and I panicked because I had to work the next day so it had to be towed. They immediately took it in no questions asked, identified the problem in no time and fixed it all within a few hours, so I was able to make it to work no problem. We're both incredibly thankful to the Mr. Tire team and will definitely be coming back when the need arises!

  Andrea Plaetrick
a year ago
Great service and super nice and knowledgeable staff. I can t remember the name of the guy who took my desperate call on Labor Day morning and let me come to check my tire without an appointment. I was on the way to Boston from Ohio and got a warning that my tire lost pressure. The team took their time to check everything and they assured me that the tire was fine. I was so grateful for their service and was able to continue my long drive with a good feeling. Thank you very much for your help!!!!

  Alie Matthews
a year ago
Knew I needed 4 news tires since mine were the factory ones still and they were wearing low. In October, my air pressure signal came on and I couldn't refill one of my tires. Knew it was finally time to bite the bullet and get new tires. Called Mr. Tire after seeing their reviews and was able to replace my tires a hour later! Wasn't upsold in any way and was actually recommended tires that are less expensive then the ones I had on. I was encouraged to get the warranty on them and I'm SO glad I did! I popped a tire Thanksgiving evening and easily made an appointment online the following day for a drop-off on Saturday morning. I called first thing in the morning Saturday to make sure they had the tire I needed. Luckily they did and the replacement was completely free. I thought I would have needed to pay out of pocket and get a reimbursement but only had to pay for balance and alignment. Mr. Tire checks each car's battery and mine got flagged for being on the tail end of it's life. The battery however is brand new from June of this year. I was called by Zach to be alerted of this and he did not push me in any way to get it replaced right then and there and instead suggested I speak with my dealership (where I got the battery replaced). He also threw in a $20 rebate for the oil change I got done at the same time. Overall, great experience and would recommend for quick service!

  Joe Batt
9 months ago
I'm new to area, I had a great experience with Mr Tire with repairs to my car. I had 4 codes and he explained the issues. My next project is tires in about a month. This is where ill go. Thank you Zachary

  really really panda
11 months ago
I was late on inspection, and badly needed a tire for my truck, which I was already having trouble finding.After two shops calling at the last minute to reschedule, after schedualing both appointments ahead of time, I figured I'd give mr tire a shot. Very happy it worked out like this.Zach, helped us find the tires offered to drive to pick up asap, showed me the tire in a different size, called to confirm once they arrived, and picked up my truck a hour or two later.Will be a repeat customer and referring.

  Mastermindyoung14
a month ago
Terrific defensive/offensive driving. Lowes box trucks need to take note

  Shylana Williams
2 years ago
Popped my tired and got a few bad quotes from other places near me. This is my first visit to this place and I tell you they have a great staff and it's clean. Jeremy was quick and saved me money and time. I would definitely be back to this place for every need just because its been a while, as a female, since I trusted any mechanics with my vehicle. It's like they break stuff just so you can come back but this place, took great care of my love and oh yeah, I'd recommend this place to Everyone!