Destination Nissan
4.6 (1817)
770 Central Ave, Albany, NY 12206
(518) 438-8461
destinationnissan.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tina Ippolito
a day ago
Just bought a newer Rogue.i want to thank David for all his help. He made sure he called to keep me updated on everything. Took awhile to get the title but now I have the car and so far I am happy! Kudos again David
Tracey Bradley-Shaw yes
4 weeks ago
It was a long process but I was pleased with the service there. They all did their part to get me into a newer vehicle and I love this vehicle. Thank you to all that made this possible. Especially Salesman, (Lucas). Very patient and helpful. He did Great.
Felicia Fink
2 months ago
I Just bought a Nissan Rogue and I love it! Michael was my salesman and he was awesome and made the process so easy and smooth .He was quick , attentive and super friendly, as well as the rest of the Nissan team. I am super grateful for them all !! Would highly recommend. Loving my rogue so far.
Matthew Palmer
4 weeks ago
Had a warranty job for a head gasket replacement on a car I bought from them a year ago with 60k miles on it. It took over 6 weeks to get my car back, and when I did there was motor oil all over the place seemingly coming from the filter they had just installed, as well as two bolts holding an exhaust support which were never tightened down (photos included). I asked them to do a T-Case service, and Rear Diff service while it was in under their recommendation from the initial vehicle inspection and they never did it.Don't buy from here or bring your cars in for service. They take too long, do a terrible job cleaning up after themselves, and don't finish jobs complete. The only plus is that they gave us a rental car free of charge, even though it smelled like cigarettes from whomever had it before us.
Adeel Janjua
2 months ago
Its was excellant with all staff of this business center. The sales person Joe was very friendly all the time and i found him very well knowledged as well. He did his best to help me to find what i need. I purchased two cars from him in last 1 week. Thank You.
Clyde Pierce
3 days ago
My service advisor was great! He greeted me right away with a smile. He informed me about my appointment and offered me a place to wait. Plus he had to seek me out to inform me that I needed a inspection. "It was a great experience".
Ronella Lekhram
2 weeks ago
It was an amazing experience. Great customer service 100%. Michael was very helpful, patient and considerate to us. All the staffs we came into contact with, greeted us with kindness and made us feel so welcome and comfortable. I highly recommend Destination Nissan to anyone looking for a vehicle. Thank you guys so very much for your business. We much appreciated it.
lorraine friss
a week ago
It was a long and busy day but after the decision was made I was very pleased with the process of how it all transformed. Dave was very informative with all the questions I asked of him and with his guidance in assisting with the Nissan app. I would definitely recommend Dave to potential customers. I am very pleased with my new Altima and recommend Dave and Destination for your next purchase.
Hema Sukraj
11 months ago
I traded in my 2018 Nissan Rouge and got the 2023 Pathfinder. Max D was our salesman and he was great. He was also our salesman for two other vehicles and everything went smoothly. He takes care of his clients and makes them feel at ease. I would recommend everyone to ask for him as your salesman. There's fresh coffee with popcorn as a bonus. Joel was our finance guy and he made sure everything was in order for us. Great team and amazing vehicle options.
Ben Redden
2 months ago
The easiest and most professional car buying experience I've ever experienced. Michael was great to work with and made the process seamless. I'd highly recommend Mike Petropolous for your car buying needs!
Cindy Taylor
3 weeks ago
I brought my car to Destination Nissan to be inspected and have oil and filters changed. They did an excellent job and got me in and out quickly and kept me up to date on the progress. When it was time to pay the bill, I felt that all the work they ended up doing including rotating my tires, the price was really reasonable. I would highly recommend them for any car related repairs or checkups.
Spenser Harnischfeger
3 weeks ago
My salesman Joe K was awesome. He assisted me in all my questions and concerns. The finance manager Joe took the time and explained the contracts to me and I never felt rushed through the entire process. Would 100% recommend!
Janice Thompson
a month ago
I renewed my lease on my 2021 Nissan Rogue. The staff at Destination Nissan continue to exceed my expectations. They are professional, courteous and provide excellent customer service. We worked specifically with Max Doubina who was well informed on the Rogue that we were interested in and made the process seamless. We are so satisfied with our decision to continue to lease and will not work with any other dealership. Staff in all departments are so professional and easy to work with. I would highly recommend this dealership.
Miriam Velez
2 months ago
My experience with Mark L, at Destination Nissan was great he is the best salesman I have had for 6years he is amazing happy going person this is my 3rd lease and I am very happy and love my car thank you Mark L. Your the best salesman.
Karen Marion
a month ago
Great customer service. They're always ready to take our car when we arrive, only need to sign on a tablet. We always go to the Gateway Diner while we wait & they encourage us to text or call with ?'s
Tori Teal
a month ago
John Jillian and Kevin Hoagland took amazing care of me! They were so kind, made sure I understood the process, and genuinely made it the easiest experience I ve ever had purchasing a vehicle. 10/10. The customer service is unmatched.
Dan Edwards
a month ago
These guys are real professionals in the service department. I ve been struggling with another Nissan dealership for years with an issue with my car and these guys were able to figure it out in one day and get it fixed in a week. Thanks so much! I worked with Luke who was helpful, friendly, and knowledgeable. Thanks again for the help with my car.
Jaynaidah Cruz
2 weeks ago
My experience at Destination Nissan was excellent if you are looking for a car I recommend the sales person Connor! He was very friendly and great to work with he answered all my questions and concerns and made the experience the easiest and most professional. I highly recommend Connor for your car buying needs!!
Chris Mulvaney
4 weeks ago
Destination Nissan has he best service center I have ever had to deal with. Luke and the team did a great job fixing an issue I had with my truck. I would give them a 5 rating out of 5. Thanks again.
David Turone
3 months ago
It was nearly impossible to get a hold of the body shop and the information I did receive was often incorrect. The quality of the workmanship is just OK. The grill is not aligned and I had some trouble with the turn signal that I rectified. I'm very surprised that this happened there considering that I've purchased 2 vehicles in the past and had absolutely no issues. The service manager went above and beyond to get my truck completed.
Jennifer Barden
2 months ago
I just picked up my 2024 Nissan Pathfinder SL today!! I am so pleased with the service at Destination Nissan. Joey was my salesman and he did an amazing job. I was able to get everything I was looking for in the Pathfinder and then some. He went above and beyond to explain all the new features that are available to me. I would definitely recommend anyone looking for a new car to go see Joey as he made my purchase smooth along with Kevin and Joe.
Christa DeMarco
2 weeks ago
I found the purchasing process a bit complicated. I was doing an indirect loan through my credit union. I had been told everything could be easily done at the dealership. I ended up going to my credit union in the end. Otherwise I'm happy with my vehicle.
J B
a month ago
Brought our vehicle in for a recall. When I made the appointment I was told it would take about 3 hours.While I waited I went for a cup of coffee. I was surprised when a short time later I received a text that my car was ready. It was done in less than an hour. As I went to get into my car I noticed they also washed my car as a courtesy. Very pleased with my service today.
Ben Hallenbeck
3 days ago
Went for an oil change and state inspection. No issues with oil change. I was told my vehicle failed state inspection for front brakes. I asked why, and I was told brake pads are paper thin I am a NYS licensed inspector and a mechanic. I showed him the regulations on what fails for brake pads. Brake pads are not metal on metal, so my car should have passed. I asked to speak to the tech, Chad went back and came back and told me that there was a rust ridge on my rotor, so that s why it fails again, that doesn t fail a vehicle. I looked when I gotHome and while they are low, the wear indicators are not even touching the rotor yet. They just failed my vehicle because they Wanted to sell me a brake job.
Sara Pierro
a month ago
My car was towed to your dealership from 70 miles away from a service area on NY Thruway. My car was checked out immediately and I felt better. Your staff was friendly, professional and wonderful.I was driving from Buffalo to Hartford Ct for a family emergency.Your dealership fixed my car problem and I was on my way quickly.
John Colgan
2 weeks ago
A great dealership! It was a pleasure to deal with Mark in purchasing my new Nissan Frontier S. I got a beautiful truck at a great price with absolutely NO hassles. A 5 Star experience without question!
Leah Gapp
11 months ago
I had a wonderful experience at Destination Nissan from beginning to end. I worked with Matt V, who provided EXCEPTIONAL service. He was knowledgeable, accommodating, efficient, and personable. I was in an accident where my vehicle was a total loss, and I only had one week to buy a new one. I was stressed about doing so in the current market, but Matt made it easy and 100% stress free. I am so relieved that Matt was able to get me matched up with my dream vehicle, and he took his time going over all the features! I HIGHLY recommend going to destination Nissan and working with him, you will not be disappointed!
barbara purcell
4 weeks ago
This is my third time having Mark as my salesman. He makes every step of the way as easy as possible.I appreciate his friendly easy going manner while being very professional.I'll be back in 3 years when my lease is up!
ashley serson
2 months ago
Joseph at destination Nissan was incredibly helpful. He was able to answer all questions we had and made the whole process as simple as possible. This was by far the easiest and best experience purchasing a car that I ve had. They originally didn t have what we were looking for in stock but he went above and beyond to find it and got in touch as soon as they had it to get us into our new car.
JR -
3 months ago
Great service! Adrian was very helpful! Came in for an oil change. He was wonderful and happy to quickly handle 2 additional concerns I had for an ignition switch question and pesky slow leak in one of my tires.Excellent service experience with timely updates and a wash to top it off!Thank You!