Adirondack Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  R Verbal
2 weeks ago
Needed a new tire. Replacement was done efficiently and promptly. Friendly and knowledgeable staff. I will definitely go there again. Maybe for my oil change.

  Joe Bartoli
3 months ago
Been trying to get tire rotation, and car. Inspected for a week now and was just told I have to wait another week. I have a feeling that they are only looking to do work that is actually going to make them money. I keep on being told how busy they are but every time I drive by there is not a single car in the parking lot.

  Amanda DeYager
7 months ago
We stopped here on a driving trip because of a sudden low air warning on the thruway. They were so nice and got my car on a lift right away to look at it. After a thorough exam, they couldn't find anything wrong with it and said they felt comfortable with me driving on it, after they made all 4 tires equal psi. It's been a thousand miles since then and it's still good! Reliable, friendly, and honest - I wish them the best!! And thank you!

  Tim Farricker
a year ago
Requested service was an alignment after many new suspension parts. Left vehicle for a day picked it up and new struts were recommended. Current struts which are an assembly are 2 weeks old to the day. But now my steering wheel is crooked. Tested on a straight level surface. (I understand the crown in the rd). Called corporate as I have an upcoming trip and can't wait. Went to another location and they found my car out of alignment. Left and my steering wheel is still crooked. If I straighten it I go off the road. Now I will wait until DMV is open Monday and cancel my plans. Not a safe corporate practice.Service: Steering & suspension repair

  Carl second
3 months ago
Told me couldn't schedule front end alignment because they didn't have time (?) then proceeded to write down and give me the incorrect size of my tire. Thanks dude

  William Newton
11 months ago
Stopped in yesterday to resolve a low tire pressure warning light.I thought I should have the tires checked out before going to the dealer to address the sensor.Frank, the manager, said they could test each tire sensor and quickly diagnosed a faulty sensor on driver s side front tire.Almost as quick, the sensor was replaced and all tires properly inflated.Excellent and speedy service!

  Sudeep Ross (TamilRascal)
a year ago
To be more precise, I tried to be their customer. No cars in the bay, no cars in the parking lot, 8AM in the morning. And yet, I was told they were too busy to do what ended up being a 20-minute service-with-a-smile fix at their competitor. No big deal - they only lost one customer, who owns, loves and maintains his rather expensive luxury European sedan. I'm sure they have many other such customers. As for me, I'll continue to just drive by to their competitor, and encourage those I know to do the same.

  filmgirl353 filmgirl353
a year ago
So far my experiences with this location have been excellent. Front desk is attentive and friendly. No hassle, no bull, and are fairly quick for what needed to be done. Changed over two front tires easily, prices were right and they didn't come back to me saying 30 things were wrong with my car like other places. They've won future business from me.Services: Tires, General repairs & maintenance

  Raymond Shafer
a year ago
I've bought a few sets of tires from Adirondack Tires and usually have nothing but good things to say about them.This situation, not so much. I had a nail in my tire that I bought from Adirondack Tires two years ago. I called and asked about my road hazard warranty that I thought I bought when I purchased the tires. The person on the phone stated that Adirondack doesn't sell road hazard warranties. I needed the tire fixed right away since it was losing air and I needed to run errands on Saturday. When I got home after getting the tire fixed, I checked my receipt from when I purchased the tires and it did have a road hazard warranty on it. I went back on Monday and got my money back for the fix and the person behind the counter said he had worked for Adirondack for many years and never sold a road hazard warranty.I do appreciate them giving me my money back but, I still have questions as to whether or not I was sold a road hazard warranty that they don't sell or they were trying to take advantage and get money for both the warranty and the fix. Do they have a record or a place to keep track of those purchased road hazard warranties. Just be careful and save your receipts.Service: Tires

  Cody Arana
4 months ago
Quality service, but it can be hard to get a last minute appointment

  Gregory Miller
3 months ago
Owner can be extremely rude & belittling. Unless you have to I would avoid this place.

  Christina Speciale
a year ago
Fast and efficient! Freddie at Adirondack tire helped me and plugged my tire. I called and he had me come in right away and helped me immediately. Very fair pricing too. Thank you Freddie! I ll be back for any future tire needs.

  Kora Dake
2 years ago
They were great! I needed a wheel alignment and a flat tire service, they fixed everything and got it done in great time. I was Safe and sound leaving Adirondack Tire & Service. I will be back to do with business with them! I do suggest making appointments ahead of time, because they can be a busy place!

  Deborah Schultz
a year ago
They did me a huge favor by ordering and putting on my new tires within an hour and a half, it was the best Christmas miracle price! Thank you Frank Finn! Deb SchultzService: TiresService: Tires

  T. J. Anastasio
2 years ago
If you haven't visited in a few years, GIVE THEM A TRY! I had a pretty bad mishap w them some 7 or 8 yes ago. I'll spare the story, hadn't been back since. I found myself in a pretty bad bind today. Daniel at the front desk assured me he'd take care of everything. To my absolute relief, he did EXACTLY what he promised. Seems like the old crew of guys are out, new manager & new staff are in. The new crew is rock solid. On par w Grand Premier. Anyone who knows the area's tires shops will attest; that is the highest praise I can offer. This place is top-shelf, best-of-the-best now.I've been driving Detroit muscle for a long time. Performance tires in the summer & snow tires in the winter. These cars EAT tires. Suffice to say, I've been to a LOT of tire shops and had a LOT of unbelievable mishaps. Truth is, tires are not easy to do right. Especially if we're talking things like offset sizes, low profiles and wide treads, wheel locks, spline keys, etc. These guys can handle it. I can't emphasize enough; Daniel was great; his guys are great. They did a phenomenal job getting me out of a pinch this afternoon. I'm so happy I gave them another try! Found a new go-to place for tires today right in my own backyard!

  Kristin Manley
2 years ago
Dan and Geo are awesome and extremely professional. I have a new f150 and I don't trust just anyone to work on my vehicle but I definitely trust these guys. I highly recommend the guys at Adirondack tire for all your automotive needs!!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Mary Ann D
2 years ago
I usually deal with Dan, who is always very friendly and helpful. I usually can get an appoint within a couple days, and the wait times are minimal. I never feel like I am getting ripped off, they are usually very honest and don t try to upsell me all the time.Services: Tires, Wheel alignment, Oil changeServices: Tires, Wheel alignment, Oil change

  Joseph DeSorbo
10 months ago
I have previously requested this and received no reply.Now you want a favorable reply from me !Please send me the cost of four (4) GOODYEAR "ASSURANCE" ComfortDrive 225/60R18 tires.Thank you,

  Aidan Wayne
4 years ago
Great shop, trustworthy guys. Josh the manager was easy to talk to and completely transparent about the work needed on my car and it's pricing. No bait and switch or surprise fees. Steve the mechanic did an excellent job. This place will be my go to from now on

  Abbey ER
2 years ago
I won t go anywhere else. The store manager, Dan, and his team are simply the best. I have had multiple issues with picking up bolts in a problem tire. Dan always takes good care of me. They are fast, efficient, and friendly. You feel like family there.Service: TiresService: Tires

  Lee Perez
4 years ago
Let me tell you. 1610 Western Avenue Joshua, Steve and the rest of the guys are the best ever. I'm about family values and community and these guys right here make me feel like home is where the heart is through their wonderful service and respect for relationships. I've been going there for years and wouldn't change a thing. They deserve to be recognized for their superior quality of service and people. Thanks a bunch Josh your the best. Sincerely Perez.

  Brian Kowalski
7 years ago
Service is quick and professional. They do their best to let you know of any issues with your car that you may not be aware of, and they stand by their work. I went in for an alignment and got the car back without it really being aligned. I called and Josh let me know that the technician who was working on it couldn't adjust the passenger tie rod. Ordered it, replaced it, brought it back and they realigned it no extra charge.

  Sarah Putney
6 years ago
The quote they gave me was so much less than I was expecting (including labor)! Their waiting room is so clean and professional. And the service is fast and friendly! They were able to get me a quick estimate and get the work done immediately on the same day! I'm VERY impressed!!

  Peter Harper
a year ago
I bought four tires today at Adirondack Tire on Western Ave. in Guilderland. After paying for the tires and as I approached my car in the parking lot, while still 10 feet away from my car, I clearly saw missing rim covers from my wheels on the passenger side. I would have noticed the missing rim covers had they been missing before. The tire rims, where the covers were missing, were dirty with dried mud, dried grass and spider webs. Upon returning to the office, the manager asked the mechanic about the rim covers and was told they were missing when he worked on the car. The manager invited me to look in the work area, which I then did. A thin young man said to me, look around, they re not here. I found this a bit surprising as I had not initiated any conversation about anything being missing. Then a heavy set man, who was looking at a computer screen; said, There were no covers on your car on the passenger side. He never looked away from the screen and totally avoided any eye contact. I looked through the work area for the rim covers and then proceeded to the parking lot to look for the rims in the parked cars. While in the lot, the skinny kid who first spoke to me, sped by me in his vehicle, leaving by way of Western Ave, at approximately 3:10 pm. I then proceeded home, a one and a half mile distance. Once home and upon looking at the passenger side tires, the cob webs had been blown away and much of the dried mud and grass had fallen away from the rim. THIS CLEARLY DEMONSTRATES THAT THE TWO RIM COVERS WERE TAKEN OFF AT THE TIRE SHOP AND THEN NOT REPLACED. HAD THE RIM COVERS BEEN MISSING WHEN I ARRIVED AT THE TIRE SHOP, THERE WOULD NOT HAVE BEEN PRISTINELY INTACT SPIDER WEBS AND DRIED MUD PRESENT ON THE RIMS.I certainly will not be doing business with Adirondack tire again.Service: Auto tire replacement

  John Tesoriero
7 years ago
These guys are very fast and professional. The guy at the front desk is a little gruff at first, but he's a nice guy and did right by me. I really think I'll continue to go here for future work. My new tires are great, and they did it surprisingly fast.

  Ethan Horgan
2 years ago
Adirondack Tire did Ana amazing job installing my tires. The ones I needed needed to be ordered and they handled that flawlessly and at the best price in the area. Quick. Professional. Great value.Service: TiresService: Tires

  Ben Feinman
a year ago
John and Johnny were the best! they took care of my Grandpas car which had a flat tire. They offered fair pricing and were happy to educate me on the various options.

  Phyllis Hecker
2 years ago
This morning while driving in Guilderland in my 2018 Honda Accord a tire pressure indicator light came on. This had me very worried as I had tire issues in the past. We tried to add air at a station we passed but it seemed to be losing air instead of filling. I was taking my husband to an appointment and then was going to head to another tire place that I had recently used in Colonie. As I debated with myself the safest way to get home I looked up and there was Adirondack Tire Center at 1610 Western Ave in Guilderland. I immediately pulled in and hoped they would check on my tire. Eric was kind and friendly and helpful. He listened to my concerns, and said we can help you.They checked out all my tires. The one that was low was filled. They did not find anything wrong with the tire. They gave me the caps that were missing on some of the tires. They cleaned and sealed the rim. They mounted, balanced and reinstalled the tire back on the vehicle. For this they charged me ZERO!I am so grateful to Eric and the team at Adirondack Tire in Guilderland.

  Susan Genco
4 years ago
Needed my tires looked at today, the light came on. They were totally busy, yet they were able to take care of it. Very nice about it. I have never had a bad experience there! Everyone there is great! Thanks again!

  James J
2 years ago
This team is an absolute gem. I got towed in the night before with two flats, and I figured I would be there till 1:30-2, but they went above and beyond, getting me out early by going to pick the tires up and had me out and running early! Reminds me of back home with the at home part of the family, I couldn t have asked for anything better, they where super professional, I have questions from my customers where is the best place to go around here, and so I ll be recommending this shop for now on to all who ask!