NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Paul
7 months ago
Ordered parts for a rear main seal and clutch job. Staff was very helpful and considerate as my wife picked them up. Napa always.

  Malcolm L Wolfe
9 months ago
Very helpful & knowledgeable, even brought me in the employee entrance after closing in an attempt to help me.

  Yvonne Maxine Allbritton-Chapman
2 years ago
Napa has an experienced, knowledgeable crew and their store is kept clean and organized! The best counter sales person is Andrew! He always has a smile and is anxious to help you find your part!

  Arthur Quintana
2 years ago
Napa Manager older white woman with short salt & pepper hair did not even acknowledge me nor did she greet me or assist me when i walked in. Finally another employee noticed me & greeted me. He tried to help me but then the short haired salt & pepper woman there decided to put her rude two sense in & i left without help or assistance. She should smile once in a while. She obviously is not happy with her life or job there & definitely should not be managing or working there. Very bad experience there. I do not recommend anyone going there if they want acknowledgement or friendly customer service.

  Frances Naranjo
2 years ago
I purchased a motor, with Holly. Had it installed.paid over 5000 dollars for, less than a week later started making noise. Talked to Belinda said they would see what they could do. Told to get a estimate, so I did. They said they would fix and pay parts n labor. A week later told to call. They said they gave me the wrong warranty and now it's up to me. Well it took all my saving and months more to get 5000 . Now I have to save to fix with parts they gave me after the fact that they were gonna do the work. It not a small part customer should get better service on a 5000 dollar part.

  Scott Mathews
6 years ago
Great service. Particularly impressed by willingness to get information for mixing two part auto paint. Usually if a sales person doesn't know something about a product that was it. Now they will find or call someone in NAPA who does.

  Brian Wheeler
2 years ago
Always a good experience there. Sometimes you gotta wait a little but its really no big deal. Customer service is always good.

  Trish&Lalo Lopez
2 years ago
These people went over and above the call of duty to help us find a starter we could afford, and get our car running again. Customer service experts that truly care!

  **
2 years ago
Had the hard to find filter I needed same day. Kinda blew my mind. Also the dude was super nice.

  Judy Germany
4 years ago
Great customer service honest. Young lady named Holly knows her stuff. Saved me $100's of dollars..

  Ashley Heynekamp
a year ago
They were knowledgeable and helpful

  Phil Wright
7 years ago
Service was friendly and helpful. Depth of stock is typical for a small town but can get most parts by next day.

  Cleve Prince
6 years ago
Did not have the part in stock when I went in to purchase it after lunch but they ordered it and had it there by 4 that afternoon! Great service

  Steve Taylor
5 years ago
Friendliest and most helpful NAPA I've been in. Most rate no more than a two stars.

  H S
a year ago
Belinda, Holly & Steve are very knowledgeable, very helpful and always polite.

  shannon donnelly
3 years ago
Super friendly...they went out of their way to be helpful

  Joanna Lee
2 years ago
Had what we were needing. Napa is always a good place to shop.

  mark schwers
2 years ago
Had what I needed. Friendly and ok on pricing

  Carol Diamond
2 years ago
Always helpful and h help find the part you need!

  Justin Heynekamp
5 years ago
Helpful as usual but sometimes have to wait or have common materials ordered (sandpaper for example)

  Shay 'Butta' Van Cisco
3 years ago
Great customer service and knowledgable employees

  Cleve Prince
5 years ago
Very accommodating employees and go the extra mile to assist your needs

  Iwilta Lacy
4 years ago
The Manager was a delight. A very nice parts store.

  Sam Palahnuk
3 years ago
Well staffed, friendly knowledgeable people.

  Andrew Phillips
2 years ago
Always fast and friendly service.

  Joseph Mcgaha
2 years ago
Nice friendly and very knowledgeable

  Quick & Easy
4 years ago
Always helpful, quick service & delivery!

  David Santo
2 years ago
Always knowledgeable and helpful.

  Bruce Martin
5 years ago
If they dont have it they will order it for next day

  Tom Aldrich
5 years ago
Very knowledgeable and quick too help