Mastercraft collision center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shelly Wells
10 months ago
Alan and his team did an AMAZING job fixing my 2007 Toyota Avalon after it was sideswiped in April. They worked with the insurance to get me not 1 but 2 new doors and I m pleased to say the side that was hit looks better than the undamaged side of the car

  Hannah Garcia
5 months ago
Was in a car accident and Mastercraft made my car look brand new and fixed it completely. Amazing job definitely will be back if anything else occurs.Service: ElectricalService: Electrical

  Britny Valdez
3 months ago
MASTERCRAFT collision has been God sent. My car looks brand new after having been damaged. My mom's vehicle was Sides swiped and collusion made all efforts to make it look as good as new.

  Kenny Crowley
a year ago
Alan and his team provided excellent, top notch service! He was flexible with schedule changes and very communicative about the repair process and working with my insurance company. He recommended higher quality parts in certain areas to ensure a longer lasting repair than after-market parts. I had a lot of damage to my vehicle and they repaired everything perfectly so it looks like new! Highly recommend working with this company for your auto body repairs!Services: Painting, Body & Trim

  Angelique Wall
6 months ago
I had bought a new to me used Subaru with a passenger rear door damage. The Mastercraft collision center fixed it quickly and it looks like new. Paint match was excellent

  Clark Wiggins
a year ago
Great communication! The paint work is top notch.. AAAA+++++ Fast excellent service. Thumbs up recommend.Service: PaintingService: Painting

  Elio Melara
a year ago
Alan at Mastercraft went above and beyond our expectations. He is very knowledgeable and very professional. He took the time to explain every little detail possible, so my wife and I could fully understand the process with our insurance claim.He was always available to answer questions, and made us feel heard.We are very pleased with Alan and his team.I would recommend Mastercraft to anyone looking for top notch service.Best auto collision repair shop in town!!

  Magali Campos
a year ago
We took our brand new Toyota Highlander after a car accident in May of this year. The owner of this shop went above and beyond and provided exceptional service. The attention to detail, quality and the business integrity added ease to my experience. I am very satisfied with the outcome and I highly recommend this auto shop.

  Nancy Michels
6 months ago
Alan is my hero. He was able to fix what I needed in a simple way. If I need more work I will go again. He was so present and caring.Service: Body & TrimService: Body & Trim

  Vidushi Sharma
2 years ago
Alan and his staff are wonderful. They are very professional, and took excellent care of my vehicle, and went way beyond my expectations. I would highly recommend them for any paint or body work.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Tommy Faulkner
4 years ago
Alan and his crew made my 2015 Tundra look like new. It was jacked! Fair price / quick turnaround!

  David Hoyman
2 years ago
I've owned an RX since it was new 12 years ago. Everyone said it always looked like new because it was so well cared for. Then I got T-boned. Broke my heart. Alan and Eric at Mastercraft said no problem, and even though the insurance company for the guy that hit me tried to cheap out by sending me a check for what they thought it should cost, Eric said don't worry, this car will go home in the same condition it was before the accident and they will pay. Wow! No banging out dents, NEW door and a color match that is absolutely perfect. And even the small details were obviously done with pride. The insurance company ended up paying what Eric said it should. Mastercraft did what they claimed they'd do and delivered the car the day they predicted. Great folks and incredible workmanship. There is no way anyone could ever tell the vehicle had been in a accident. Their prices are very fair and the car was perfect when I got it back.Services: Painting, Body & Trim

  Angel G
a year ago
Don't come here if you are a woman. Tried to charge me for odd things when absolutely no repair was needed. I was told by owner that a scratch was in the paint. Owner said they would charge we $30 to buff it out to make it look better or $200 to do a full repair. I went somewhere else and they buffed out the scratch in one minute free of charge. Glad I didn't buy into this business' lame opinion that I needed to repair it. Not honest at all.

  Marcia Morrow
4 years ago
My husband needed a minor body repair a few months ago on his car and was very pleased with the work that was done by Alan and his crew at Mastercraft Collision on Rufina Ct. in Santa Fe.It was my turn this time, needing some repair work from a parking lot fender bender to my RAV4. Alan was once again the consummate professional and did a great job with the entire process. He handled all the back and forth with our insurance company and made the whole thing as easy as possible. The work was fantastic and you couldn't tell that any damage had been done to the area that was repaired. The paint matching was spot on and the original estimate was fair and he stuck to it- even refunding us for a part that he just couldn't get from Toyota (which did not affect the repair at all).He is one of the nicest and most honest people in the business and his employees are top of the line and know exactly what they are doing.We will use Mastercraft any time in the future for needed body repairs without a minute of hesitation.

  Ken Lane
5 years ago
While attempting to back across a small ditch a few days ago I managed to pick the steepest section and knocked the rear bumper panel out of alignment and the rear wheel trim panel got pushed out as well. An exceedingly dumb maneuver.Thinking I would surely have to file an insurance claim and would need both a new bumper panel and rear wheel panel, I scoured the reviews of area body shops and came across some nice reviews for Mastercraft Collision Center on Rufina Ct. in Santa Fe. I decided to give them a try, and I was very glad I did.The shop is owned and operated by Alan Gomez -who has got to be one of the nicest and most honest people in the business. I brought the car in on a Friday morning and after inspecting the damage he told me the bumper panel did not need to be replaced, and could be removed, realigned, and put back in place with the existing tabs, and in the process, this would hold the wheel panel in place as well. If needed he would apply glue which would hold it in place forever.I dropped it off on Monday morning, and about 90 minutes later got a call that it was ready to go. The work was done to perfection (no glue needed) and was completely unnoticeable (which is exactly what you want with body work). Even more spectacular was the price- $135 including tax and labor.Moral of the story- your car is not invincible (even a Subaru), so don't do stupid things to it, but if you do, and suffer some body damage, call Alan at Mastercraft. No need to look anywhere else.

  Munro Sickafoose
5 years ago
MasterCraft Collision delivered quality work at a very reasonable price. The paint job is beautiful! My truck looks like new again, and I couldn't be more pleased. If you are looking for paint and body work, I highly recommend this shop!

  Edward Milde (Ed)
2 years ago
One of the best shops I have ever been to. The staff are knowledgeable and friendly, and my truck has been twice with both visits resulting in a like new paint job. You can t even tell there was any damage. Highly recommend Mastercraft.

  Sergio Bojorquez
5 years ago
First and foremost, I want to take this opportunity to thank you personally for the unbelievable job you did on my Dodge Charger Unfortunately, it ended up at your shop because of an irresponsible driver who did not care. Alan and his staff created a one of a kind experience . when I met you all, was above and beyond what I expected, and I will refer you and your company to anyone I know that gets in trouble with their auto body. A very, very special thank you to the guy that pulled the damage. You are the best exceded my expectations you are now my #1 preferred auto body shop!

  Nikki Copeland
6 years ago
Our car had been damaged on the driver's side door only. The fact that the car is pearl white concerned me. Was somebody going to be able to match my paint?! I've seen really poor repairs in the past. When we picked up our car, I was very excited to see that they had done a wonderful repair job.....and had matched/blended the paint beautifully! These guys are great!

  Jennie Fierro
3 years ago
Great service. Communication and updates throughout the whole time our vehicle was being worked on which was important to us. Vehicle came out beautiful as if nothing had ever happened to it. Profesional, on time, and took care of the craziness that comes with dealing with the person at faults insurance. Definitely recommend.Service: Body & TrimService: Body & Trim

  Dee !
2 years ago
Alan did a great job buffing the scratches out of my Porsche. Highly recommend their services. Very skilled and professional. Will be a returning customer.

  Leslie Lakind
6 years ago
I am happy to endorse this place. They could have told me I needed a new rear end or something and I'd not known the difference. But no, they said they just needed to shift some body parts back into place and I'd be fine.A few hours later THEY DELIVERED MY CAR back to my house and the cost was very reasonable. And in fact, I was so pleased, I gave the boss a bit more than the bill required.

  Bill Forrest
6 years ago
Allan and his coworkers do excellent work at a very reasonable price and worked very quickly.My '09 Civic looks brand new!My friends are amazed!I recommend MasterCraft without hesitation.

  Vivek Saxena
2 years ago
I was very impressed with the quality of work as well as attention to detail paid by Alan and his staff. The work was completed in record time, and Alan was very accommodating in arranging a convenient pickup time. Highly recommended!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Carleen Sabean
4 years ago
Awesome people! They took great care of me after my car accident! They kept me informed and worked with the insurance company to get things done. I felt like I was in good hands and they saved me a lot of headache. 100% recommend!

  tony mitchell
4 years ago
Master Craft did an amazing job at fixing up my car after an auto collision. Not only did they do a good job at fixing up my truck but they did an amazing job at communicating with me and my insurance company to make the process smooth and stress free.

  Meghan Stabler
a year ago
Went here for an estimate for a damaged part on my Toyota Tacoma. The owner was very helpful and nice. Took a little while to get the estimate.

  Cindy Piatt
5 years ago
Alan was a most polite, efficient, and professional person to work with in the auto body repair of my vehicle. I highly recommend Mastercraft to anyone looking to support local businesses.

  shelby bennett
2 years ago
Great price and quality of work. They also work really fast, and the owner seems to care a lot about the customer being oleased so he goes through everything with you when it's finished. Super place.

  Robbi Jennings
a year ago
They worked with the stubborn insurance company of the idiot who hit our car and got payment.The work is flawless and perfect!Highly recommend.