Anaya's Roadrunner Wrecker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelly
4 days ago
Our 39 ft motorhome broke down in Santa Fe and our insurance contacted Anaya s. We thought we needed to be towed to Albuquerque for service but Anaya s recommended a much closer mechanic who is really great with RV s. We took their advice and got up and running much faster than we would have otherwise. What s awesome is that not only were they well equipped to carefully tow our big rig - but they were looking out for us as humans who were not familiar with the area. We strongly believe they not only saved us time but money as well. Thank you!!

  Gerald Sisneros
4 weeks ago
Had to pick up my sons truck that got impounded. Third time. The other two companies charged around $280.00 Anaya's charged $180.00. Talk about being a fair and honest company. I will always recommend them for their fairness and honesty.

  Sinay Alvarez
3 months ago
5 stars to Anaya's, but especially Damian. He went above to help with a tow on my disabled vehicle. And helped to make my vehicle work and save the tow from my insurance. He really showed that he is truly there to help others. I will definitely use Anaya's again thanks to Damian

  Luke Martinez
3 months ago
This company wrecked our truck, claimed they had no insurance to cover it so it would have to be a claim on our insurance. Took pictures and videos, then the operator Robert Anaya, blocked all exits. For over an hour after our paid vehicle was good to go. Horrible company, highly recommend to look elsewhere.

  Kurt Benner
a month ago
Joshua Archuleta was extremely helpful with towing my car. He was extremely kind and was very safe and professional about everything. I can't thank him enough.

  Lizabeth Mcintire
5 days ago
This place made me wait over one hour in the sun to pick up my car. I am 75 years old. I believe they have connections with apartment buildings for a cut

  Dawn Hellwig
8 months ago
After a scary accident my truck was towed here. Driver was kind and very helpful. Great great great service! Super helpful the few times I had to go to look at my truck after it was towed . I would not wish an accident on anyone but if I ever need a tow they are the ones I would call. Bernadette was so helpful and kind and the other girl ( name escapes me) was great . Anyway A++++++++. Thank you guys!!!

  Denise Herrera
7 months ago
My beloved car died and my roadside service dispatched Anaya's Roadrunner Wrecker Service. Ernie provided exceptional, efficient service! The driver's professionalism and friendly attitude were top notch and much appreciated. I recommend this company most highly. Thank you for keeping us safe!

  Megumi A.
6 months ago
Efficient, thorough, knowledgeable, communicative- my experience was outstanding with Anaya. Robert was able to walk me through the issue, what to do if this situation arises again, everything. Excellent customer service, excellent service, thank you Anaya!!

  Lori Goetz
6 months ago
Great service, fast and efficient. Damian went the extra mile when the battery didn't charge. It was the starter and he showed me how tapping on the starter would start the car. Thank you!Service: Battery serviceService: Battery service

  Edgar Wright
8 months ago
After hitting a deer on I 25. I was blown away by the curiosity and speed of their service. When I went to their office a few days later the experience was incredible. So professional and customer friendly. Thank you so much!

  James Cunningham
8 months ago
Billy was so helpful! Very professional. We had a flat on 25 and I couldn't get the lugs off. GEICO sent Anaya's for roadside assistance. Billy was able to get us on our way. Thank you!

  Tony DeVito
11 months ago
A family member of ours was dealing with a medical emergency while on a road trip through New Mexico and was not able to complete his drive home. Cody with Anaya s Roadrunner promptly helped our family member get their vehicle to a nearby hotel and even got him something to eat to help stabilize him while family members were in-route. He then followed up to be sure he got home safe. Thanks Cody for going above and beyond when tough and trying times occur.Service: Local hauling

  Anita Sanchez
a year ago
Used Anaya s through my auto Insurance emergency roadside coverage. Initially another wrecker service was assigned, and after waiting 40 minutes with only 20 minutes left, that provider canceled the job. Anaya s was reassigned for the job and the estimated wait time was two hours (according to my auto insurance.) I was on the side of I 25, in between Santa Fe and Rio Rancho with my sister and three kids in tow. Anaya s came much quicker than the two hours, in approximately 30 minutes- they came from Santa Fe. The tech Damian was very nice and got the job done in an efficient and safe manner. The last act of kindness- he got onto I25 behind me so I could get on safely from the shoulder in front of him.I sincerely appreciated the fast response (after another service wasted my time) and the good work to get us back on the road. I will use them again and recommend them to anyone who may need roadside service. Thank you again!Service: Tire change

  Anis Kadri
2 years ago
The driver I worked with was very nice and extremely professional and handled my car with care after it broke down for a battery issue.However, the dispatch lady was very rude. She initially gave an ETA of 2 hours and said she'd try to get someone to me sooner. After 2 hours I called her to check on the status, she said the driver was on their way and left a few minutes prior. After 4 hours I call again and she said they'd be pulling in any minute. They showed up after 4h20min. She was never apologetic about any of it. When I called her out on her lack of communication she threatened to cancel!It's absolutely OK to be busy and to have long wait times (even if I had to wait 24 hours). What's not Ok is leaving people in the dark and not communicating with them after you give them an ETA.Service: Long distance hauling

  Kelly McReynolds
4 years ago
Anaya s Towing was amazing! Made the mistake of going through my insurance company instead of just calling them immediately. Eight hours, and three canceled dispatched local tow companies (they all called, said they were coming, and then just never showed up. Not even a courtesy we re not coming ) later I had had enough. I called them at 8:30 last night while it was snowing and they arrived in less than 25 minutes. I was on the north side of town by St. John s. Took great care of my car and maneuvered it amazingly. I busted the front steering mechanism so there was no connection between my steering wheel and the tires. Not an easy tow but they made it look effortless! It was also very reasonable pricing for the fact that it was late and snowing.They are truly the best in town!

  Anson Stevens-Bollen
2 years ago
Needed to tow my car from from my old rented house. Scheduled a tow waited an hour and half in my car they never called. I called them, they said they had to go to a wreck (fine I understand, but call to let me know). I reschedule. Next day. They are 30 min late no call, I call. They say on their way. 1 hour later nothing, I cancel I think, nobody picked up the phone! This isn t business, it is a joke.Service: Car towing

  Tony Tabacchi
3 years ago
Our RV broke down about 100 miles from home. Not knowing who could help us, we made 4 calls to different towing companies. The last person gave us Bob s number, and what a lucky thing that turned out to be. Bob showed up quickly and got us hooked up and headed home. What a relief. He is extremely professional, knowledgeable, and personable. He turned our stressful situation into a pleasant experience. (Well, as much as it could be, under the circumstances).We re so thankful we were able to have Bob come to our rescue. I hope we never get in this situation again, but if we do, I hope we can hire Bob to save our bacon. Thank you so very much.Tony & MichelleServices: Special vehicle towing, Long distance hauling

  Pam Garcia
a year ago
We had our car break down between santa fe nm and alb nm. our experience with Cody and anaya towing was awesome. Cody helped make a bad day get way better. Thank you CodyService: Car towingService: Car towing

  Victor Mendoza
a year ago
Professional, quick service. Good prices for towing and lot fee. The operators helped me trouble shoot my vehicle and load it on my trailer. Good dudes and gals.

  Richard Hernandez
3 days ago
Always good people there when I go

  nathan arnold
7 years ago
Wonderful service, genuine concern for the customer, very courteous and an impeccable business ethic. I needed a tow in the middle of the night and was worried about getting charged an arm and a leg....they showed up in less than 30 min, and shocked me with their very reasonable price. In addition to this several options were given to me on what to do next with my broken down truck. Ultimately they facilitated my efforts to get my vehicle on the road again. This incredible family owned business went out of their way several times for me...I much appreciate it

  Mark Scott
3 years ago
They were prompt, fast, professional and friendly, to the point where it turned a midnight nightmare stranded on side of the road, into a bit of an adventure instead.Driver even helped push the car into my garage when we got back home, and give me some suggestions that turned out to be spot on as far as insurance coverage. Also seem to know exactly how to tow my car, rather than guessing like most.This all happened after midnight on a Friday night, with very few delays, and the rates were very reasonable!

  Chris C
10 months ago
This service is great. The hardworking tow truck driver was courteous, professional and calming during my stressful time.

  Simon Cain
7 years ago
Great customer service! My car broke down and I was expecting a long wait but Anaya's showed up within 10-15 mins. When your car breaks down its extremely stressful (and the last thing you want is to have to wait for an hour); the guy was helpful, informative, and put me at ease. I highly recommend!

  Sarah Jones
6 years ago
My family and I Were driving through Estes Park on vacation in our car broke down. We called around to several auto mechanics and nobody was able to help us except Bob' we're driving through Estes Park on vacation in our car broke down. We called around at several auto mechanics and nobody was able to help us except Bob's was willing to take a look and had us come in. They called around all over the area within a couple hours from us to see if anyone was able to fix our vehicle because they did not have the part. No one did end up having time to get it in so they took care of us and went above and beyond going to get parts for us and ultimately fixing the vehicle the next morning. They were very kind and amazing service very affordable and helpful! Highly recommend them!! Most honest mechanics I've ever met!

  Brenda Gallegos
4 years ago
Anaya's came highly recommended by a family member. When I called them for towing services the customer service was outstanding. Tow truck driver, Chris, made our unfortunate situation anxiety diminish with his kindness and professionalism mannerisms. I would highly recommend Anaya's for your future needs.Billy and Brenda Gallegos

  Kellie Summerhays
5 years ago
My rental car was hung up on a low, bent parking pole in Madrid, NM on a snowy Saturday afternoon. After trying other companies who either told me it would be a 3 hour wait or another who said it would be $300 in CASH to help me, I tried Anaya's. The driver arrived in under an hour, did an excellent job of lifting the car off the pole without damage, then charged considerably less than $300 .AND accepted my credit card. This should be the #1 go-to towing company in Santa Fe area.

  Kyle Redman
2 years ago
Billy was fantastic, blew an engine in our mustang and with one call at 5 am secured a tow from Santa Fe to Rio Rancho, he arrived at the advertised time and was very courteous and helpful. I HIGHLY recommend this company.Service: Car towingService: Car towing

  Roo Phillips
5 years ago
This is a superior wrecker service. Easy to reach. Easy to work with. AWESOME and friendly. Great experience removing a burnt out RV from the cul de sac at the end of our street. They removed it and cleaned up all the debris from the surrounding area. I just can't say enough good things about them. I'd recommend them without any hesitation and would definitely use them again in the future.