Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Greg Schipper
10 months ago
We had an emergency with our Honda Odyssey. We had a suspension noise that was potentially harmful, and we had a trip back to San Antonio planned for Friday June 9. Chuy s squeezed us into his schedule, so that we could make the trip home tomorrow. After only about 45 minutes, they discovered the problem and corrected the situation. The fee was very reasonable, and I saved a trip to the dealership in Roswell. I highly recommend Chuy s Speed Shop to all. If we need service at all in Ruidoso, this is who we will use. They are trustworthy, understanding, reasonable, and very professional.
Curtis Prather
a month ago
Great service, booked an appointment right away for my GF who is a travel nurse!
Huck Arthur
4 months ago
The place locals go to for the service they trust also for your musical needs there is a beautiful music shop inside
Kate Monier
9 months ago
Needed a blend door actuator replaced quickly; within an hour I had an estimate and the repair was done by the end of the day! Everyone working there is super friendly, the cost was reasonable, and they have the cleanest lobby of any repair shop I've ever been to! Plus the very cool music shop they have tucked away in there!
Mark Hollis
7 months ago
Schedule a oil change, when I arrived they started on time and completed in a timely manner. They were professionally, friendly, nice clean shop. I saw other customer come in with car problems and they addressed those with a caring attitude. Great place, would use again and recommend without any hesitation. They care!UpdateThe work done was horrible, I gave good reviews based on the way ai was treated day of service.Upon checking job next day the under cover was hanging down, I was leaving town and on a schedule so I left thinking will call later and they will make good on job. A few days after job I check oil and it was almost a quart low. The tech who check me out and did job it took 5.7 quarts and was charged extra for being more than 5 quarts. I had to stop and purchase a qt of Mobil one oil. Had a flat tire and called owner and told him about the cover and the low oil, I ask about them fixing cover and he said talk with them about price and get back with but they where way to busy so just address flat. That was in Colorado. When trip was over I my self put car on ramps and started to fix cover. Looked like several screws were missing front passenger corner of cover. Ended going to Ford dealer parts department, 4 correct screws $19. When I tried to install screws they weren t missing I discovered what this horrible tech did. He had ripped the front cover back over screws, just enough to access oil filter. I could also see oil on cover at small area to drain oil. The cover was never removed as should of been done. I usually do my own oil changes so I know the correct way. I called owner{ Jessie I think) and told him what had been done. He had admitted a little trouble with tech and I told him I would fire him! I owned and just sold my business of 40 plus years. This is where it gets worse, Jessie told me he would give me my money back and I agreed. This doesn t cover the oil I had to buy or screws. Also I have damaged cover that I ll have deal with every oil change or purchase new one.Well I can clearly see this place is nothing but lip service and it starts at the top. Never received money back. So if visiting stay way away from Chuys !!!Service: Oil change
Rob C
a year ago
Jessie took great care of me. I was visiting from out of town and needed a repair before an 8 hour drive home. The service was great and the cost was reasonable. Thank you for getting me back to Fort Worth. I would highly recommend Chuy s.Service above and beyond what was expected.RobertServices: Auto water leak repair, General repairs & maintenance, Engine repair, Oil change
Corey Wieler
a year ago
Love this place. Owners (husband & wife) are super sweet and rad. Felt totally taken care of. Great service, laidback & even has a music shop inside! Best place I ve found in town. Will definitely keep coming back for my 4Runner maintenance & random issues. Also, I don t feel ripped off/taken advantage of. Honest, good prices. Thank you guys!!Service: General repairs & maintenance
Tata Cartier
a year ago
Family owned and operated. Honest Folks. Fair. What more can you say about car repair!!! I appreciate their solid advise and honesty. I highly recommend them for your car service needs. They stand behind their work too!
angelica martinez
a year ago
What a busy place! The owner, a beautiful sweet lady, made room in her appointments to get me in to get my oil changed. What GREAT customer service! I've gone to Chuy's to get my oil done for 15 years and they still do a AWESOME job! Thanks guys and God Bless!
Robert
11 months ago
On a roadtrip visiting inlaws and needed an oil change.Called first thing in the morning & was able to get scheduled later that day.Lady at the front was friendly. They checked everything out and aired up the tires.
raxel34
a year ago
Just moved here and have found so many dishonest people. It is such a breath of fresh air to go into Chuy's and talk with Sandra and Jesse and know they are honest and will take care of you. 20 stars!!
Jonathan Daniels
a year ago
We were out of town and had an engine light come on, they were willing to fit us in and help us get on the road. They are really great people here!
Thomas
3 years ago
We were experiencing major transmission problems with our Jeep Patriot. It turns out that the transmission plug fell out and drained the transmission completely. They pulled it right in and replaced the plug and the fluid had us back on the road in 30 minutes.Very friendly and awesome staff. I highly recommend them.Service: TransmissionService: Transmission
Mark J
3 years ago
Super prompt, professional service. The owner, Chuy, appears passionate about what he does. You can tell he's an honest guy, and he's very pleasant. Probably the coolest shop I've been to, too. He has vinyl records, a guitar shop, and hydroponics grow gear. Awesome!!!
crissy050
10 months ago
My favorite place in town for an oil change or car heath check. Honest, fast, respectful service!
Catherine Elaine Brown Koontz
2 years ago
They quickly got me in to change my oil. While I waited, I walked around, went to the bathroom, got some candy, visited with a friend. Everything everywhere was totally clean, masks were worn. I always go back there because they do good work and I never question their suggestions.
Cynthia West
8 years ago
My visit for an oil change was unfortunate and I won't return. I left feeling threatened with one woman raising her voice and three others standing with her telling me how wrong I was for wanting to use a Mobile 1 coupon to have $5 off the service. They explained harshly that they don't accept Mobile 1 coupons because they just use the name and are really a different company. I was the only customer there and 4 employees with raised voices was over the top. I was saying to charge my card for the service. I asked them to calm down and said it was fine but one woman began going on about how I ruined their day over asking to use a coupon. If this sounds bizarre these are my thoughts too. Just a bizarre experience. My advice is that if you go there don't step out of the chalk and don't ask to use a mobile 1 coupon for fear of riots by the employees marching in the street shouting that they are not mobile 1. Did I mention this was bizarre? Scared the daylights out of me.
Janice Bond
a year ago
They are incredible people that own this business they do great work and no matter how busy they are they alway's work you in. It means alot knowing their is a business in town that you can depend on if you have a problem with your vehicle.Service: General repairs & maintenanceService: General repairs & maintenance
Lauren
4 years ago
Brought in a newly-purchased used vehicle for a safety inspection before a road trip. Chuy and crew checked everything. My total bill was $16.53 for air filter and coolant. That's an excellent value. Thanks to Chuy's for making our trip safe.
Scott Hilgenberg
3 years ago
On the drive up from el paso, the truck light came on stating we needed an oil change.Stopped 3 places in Alamogordo and no one could/would assist due to appt requirements or closing soon.Called Chuy's and heading on in to Ruidoso. Pulled up and went inside; the gentleman inside was helpful, friendly, courteous and quick.They got our truck in and out for an oil change in about 20 minutes and at a good price.Not sure I'll ever need another oil change in Ruidoso, but of I'm here and need a mechanic... this is where I'm going first!
K M
8 years ago
I can't say enough good about Chuy's. I was on vacation and had some mechanical problems with a newer truck. I called Chuy's on a Saturday 30 minutes before closing and they were more than helpful. I asked that they change my dual fuel filters, air filter, oil and oil filter as my truck was struggling coming thru the mountains in to Ruidoso. They were more than okay with staying after hours for me to get there so they could help me out. While I was there they were extremely helpful in finding good accommodations for my RV that I had pulled in to town with. As a business owner myself, I was humbled to see a family business doing great service with honesty and integrity. Thanks again to Chuy and his family for taking care of me and my family.
Elizabeth DeArmond
10 months ago
Always a good feeling to get my car serviced here. Very professional
Jace James
4 years ago
I was amazed & surprised at this repair & lube shop.... Juan & his crew of techs are polite, professional & courteous, I was visiting Ruidoso over the weekend & had a vehicle issue they were able to solve promptly. If your looking for an honest auto repair shop there I definitely recommend them.....
Sandy Williams
3 years ago
They were very friendly and fast. I needed a battery and they had to get one from an auto store. It didn't take them long to get it and put it on.
Abe Rodriguez
3 years ago
We were looking for someone to do a minor job on jeep, We had called around and this place was the only one able to get to it. They had it ready as promised, good job
Angela Castillo
5 years ago
Staff was friendly and helped me out with my car's needs. Oil change prices were reasonable. Highly recommend.
Marvin Wolf
a year ago
Rip off charged for tuneup $280 changed 3 plugs broke 2 plug wires pulled emergency brake completely out LIED said his help didn't do any thing but work requested never go their unless you want to get RIPPED up OFF
Dale Pratt
2 years ago
I was pleased with the quick service I received on my car's transmission. Mr. Chuy was very polite and pleasant.
Kent Eves
a year ago
A great place to get an oil change. They look the whole car over and noticed I needed a new fan belt. Change that as well.
Philip Perez
7 years ago
One of the best in town my Ford f150 truck gave me problems for 7 months after taking it to the dealer ship they gave me false diagnostics and couldn't find my problem after 3 visits and about 2,500 later I gave up all hope until chuy got his hands on it not only did he find my problem he fixed it truck runs great again and it was fast and more than a fair price thanks again