Walmart Auto Care Centers

3.5 (95)

  901 Unser Blvd SE, Rio Rancho, NM 87124
  (505) 962-9243
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Durtschi
4 weeks ago
Called ahead to make sure they could get my oil change done but when I got here the guy was put out that I was there and said it would take hours for a simple oil change since a bunch of them were about to leave and there would only be one tech. No thanks.

  Ruth Guevara
6 months ago
Tire pricing decent. No alignments done. The mechanic was very kind and observant. Mentioned my front driver side tire pretty worn. He checked all my tires and filled them. Offered suggestions where I could try to get alignment done. His behavior caused me to purchase my tires there.

  Juan Baca
a year ago
The tires were cheaper then everyone else. Bit the customer service at the Auto Care section is very bland and at times seem irritated by anyone. Will have the tire pressure and rotates done elsewhere. Great American tires on the other hand. DEXTROS

  Vince Duran
2 years ago
All bays were empty , it took them 3 hours to change oil, 1 tech started then went to lunch in middle of oil change. Was told it was completed only to get check engine light oil low the following day. It was never done!! A bunch of clowns trying to be mechanics!!

  Milton Bradley
9 months ago
There is only 1 person working there and it took 3 hrs for a simple oil change because the one auto tech had to do everything in the whole shop including work the register. If you can't wait all day for auto service do not come here for anything.

  Darbs
3 months ago
Such a good soul.He helped so much ,such a kind hearted fella

  Bleik Monroy
a year ago
Come say hello to your friendly local tire experts. They're open before anyone else and you can count on their excellent customer service. Thank you all, I appreciate your help with my spare.

  Coachwill Rogatsky
a year ago
Went to get a tire replaced under warranty but Manager would not honor the warranty due to alignment problem!! Went to the dealership no problems with alignment!! Still nothing. Service people were so understanding about the problem!! Another person was so upset with the service cashier

  Dwayne Cope
2 years ago
I bought 4 tires on a Black Friday event on a carry out sale and when I went to install them, I discovered that one of them was damaged. According to Walmart Policy I had waited too long for the store to be liable and then after some back and forth the store manager gave me store credit (as a goodwill gesture)towards a replacement tire that cost more because it was no longer carried at the store so I had to order it at Walmart On Line . I was told by the tire factory customer service rep that Walmart might be able to get a credit on a return but I must return the tire to Walmart. It was a bad situation that no one was 100% happy about, but at least I am satisfied enough that I will continue to use Walmart Auto service.Service: Tires

  marian campo
2 months ago
Very eager to get the job well done

  Javier De Leon
a year ago
Went in for an oil change and instead of them emptying out the oil they emptied out the transmission fluid. So obviously they overfilled the oil but once I drove away all my lights inside the vehicle came on. Had to do a transmission flush with a new oil change, vehicle isn t like it use to be but all the lights are off. Pretty sad the didn t know the different between the bolt and where the liquids come out of. Will never go here againService: Oil change

  Mercury Rainbow
a year ago
Had very good service not only with a short wait time and knowledgeable and very friendly/helpful staff but the price for service is competitive and I have only had positive experiences at this location and will be back

  anne thomas
2 years ago
Went in to get an oil change. I was told it would take an hour and a half. I asked them to put new wiper blades on and a bulb in my left brake light. They did the wipers and put everything else was checked. That was a lie. When I got home my daughter and son checked it and it was burned out. That could result in someone hitting me from behind or the very least getting a ticket. Not happy.

  Matt Wn
2 years ago
2 hours to change tires on a Toyota corolla. I was next in line with an emergency flat. Discount tire can change 4 tires and have you back on the road faster than Walmart can dismount/mount one tire that is already off the car. If it wasn't labor day I would NEVER come hereService: TiresService: Tires

  Nicole Miera
2 years ago
Needed a tire repair or replacement. Very slow. Think sloth slow like in Zootopia. Last time using any of Walmart s automotive. This is ridiculous. Second store today, nice employees but no one works with urgency. It s a shame. Two hours later still not ready for one tire.

  Miranda Torres-Huerta
4 years ago
Amazing service! Today my husband and I were stranded with two flat tires and ten minutes to close the manager of the auto center took care of us. He still had people he needed to take care of and he didn't leave us stranded. I couldn't be more happy with the blessed service I received today. Thank you so much!

  D Griffo
4 years ago
Pay a little more for quick service. Over an hour and a half wait on a simple tire change. People that arrived after me got out before me and they were getting oil changes. Later after complaining they said we prioritize oil changes because we re timed.

  isaac cortez
5 years ago
Well this place use to have great customer service, but it has since gone down hill. The main issue is lack of attention. When you are asked why you are there and you specifically tell them what you want done and they verbally repeat and confirm your services to later then find out they only complete 2/3 of the task if your lucky and instead of apologizing and correcting the issues they find it easier to call you a liar in front of an audience and make you wait another 2hrs to get right what they should of got right initially. If you are pressed on time find a different location because you are probably gonna have to wait twice for it to be done right.

  M McLeod
5 years ago
My car wouldn't start when I was leaving Walmart last Saturday. I am new to the area and didn't know where to tow my car. I was upset and asked the guy at the auto center, right there at Walmart, for advice. He went the extra mile and went to the parking lot to see if it was the battery, and it was. He made sure that my car was quickly serviced with a new battery. He was so kind and helpful. He saved the day for me!! It meant a lot to me! His name is JB and the young service guy that installed the battery is Brandon. Both very professional, helpful, patient, kind, and knowledgeable. I'll always have work done at this location!

  R. Wolf
5 years ago
Had a tire tread delaminate and took me for a wild ride! Needed tires done before i drove to work in early morning. There's Walmart, ready to get it done. In and out with two new tires today. Great staff back there, clearly hard at work. My visit was swift and painless. (Except to my wallet, haha!) Had the tires I needed, at a great price. Road hazard and everything. Easy sale, and beats (major tire chain here) hands down.

  Clarence Valdez
a year ago
Not very professional wanted me to wait 2 hours or come back another time so I went to a different Walmart had more cars In line for services but they still had me in and out in less than 45 mins!

  manuel mata
7 months ago
They fixes my tire fast and everyone was friendly!!!! Thank you

  Deno Melton
a year ago
Price went up after I made my appointment to change tires, but they did a good job

  leslie perez
5 years ago
Service was good but I'll never know how long it really took since I was never called or paged (I paid attention while shopping) so when I finally went to check (after 1hr+) my car was already ready.

  Gabriel Schulte
4 months ago
No one answered my 5 calls

  Cheryl Flores
a year ago
When I got here waited over an hour in my vehicle for someone to come out and help me the gentleman inside kept saying he would be right there however he was too busy chit chatting with coworker then to help me went into speak to the man behind the counter and he was extremely rude and disrespectful this is awful customer service I guess what can you expect from Walmart will not be using this place ever againServices: Tires, Oil change

  Gloria Gonzagowski
5 years ago
Took my vehicle for an oil change. The staff was efficient and friendly. It's nice to be able to get this work done on a Sunday.

  Workin Vacation
a year ago
Great service fast and friendly at very competitive prices. Will recommend and will return

  cyndy loguercio
a year ago
Very sad that it's more often closed due to no employees than open! A combination of management and lazy employment processes are not a successful business move for this place at this time.

  Brigitte Bree Bree Casaus
4 years ago
The guys were very nice and finished quickly. Price was affordable. Totally happy with my service.

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 7 AM-7 PM

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