Jiffy Lube Multicare

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Rosenbarker
2 weeks ago
Friendly service and the oil change was completed pretty quick. The only thing I noticed about it is they took my air filter out to show that it was dirty , but when I told them I was going to replace it myself, they put it back in the car but they tore it when did they. They didn t say anything about it getting torn so if I wouldn t have replaced it as soon as I got home it could have been a problemService: Oil change

  Kariii Kariii.loveee
a month ago
Location was busy, it would have been nice to get an estimate of time during check in.Isaac made the entire experience an incredible one. He cares about his customers and it shows thru his service. He made me feel comfortable enough to share what was troubling me in my day. Helped me navigate best next steps forward and made me aware of follow-ups that were available in the rare case there was any issues or concerns going forward with the services I received. I ll be coming back and recommending this location to others for sure.

  Guadalupe Robson
a week ago
The guys here at JL are awesome. They are courteous, so respectful and so fast and knowledgeable of what they are doing. It is awesome when you gotta get your car done, and all it takes is 30 minutes of your Saturday morning. (Our secret is to get there at 0745, be the first one in line and be the first ones out, lol).

  Dave
2 weeks ago
Today I got an oil change and a chip in my windshield repaired. Noah checked me in for my oil change and Ray explained the entire windshield repair in detail. Both guys were very polite and the service work was done in less than 30 minutes. Overall experience was very good. I would recommend to others.

  Dominique Wingerd
3 weeks ago
Just had my car serviced at a different jiffy lube entirely yesterday (and we love them too!) Because we were familiar with their hospitality, I had a quick unrelated emergency that needed tending right as we were passing this Rio Rancho location so I knew they could help us. Sure enough, they just loved on my family without questions.Big shout out to this awesome location and their team for making our day so much easier!

  Henry Servatt
2 weeks ago
All workers were polite and attentive, going about their work very professionally. I was in the shop only long enough to eat a bag of popcorn, and then on my way. There was what I call a good spirit in the shop, and the crew shared it with customers readily. There is no question that I will return. I have been using their shop for service need of my two (now) automobiles for a number of years, and I would hardly consider giving my cars to anyone else.

  Deric Burt
3 weeks ago
Great staff! The only downfall would be the charging of $39.99 to rotate tires. Went to Discount Tires and then done for free. For loyal customers I didn t expect that high of a price.

  Daniel Paul
a month ago
Workmanship is great here and friendly service as well. Only issue I have is when you call the number for this location the automated menu mentions that they turn rotors as a part of brake replacement service. This is not true, they have no way to turn the rotors here and replacement is the only remedy. Which means a higher cost to the consumer. I feel this is very misleading to the public and should be noted.

  Susan H
4 months ago
I went to the Jiffy Lube on Southern near Unser. The guy messed with me and then said they didn t have the synthetic oil when I showed him a coupon. He was a total jerk. Then I went to the Jiffy Lube on 528 near Wendy s. I had to get an oil change because we will be traveling 2000 miles. No option. Ray, the manager was awesome. By the time I got there I d had a really rough morning and could not bear one more push. He was so nice; I think he sensed it. They changed my oil accepted the coupon and because he misquoted the price he gave me the tire swap around for free. It was so nice to encounter someone competent who wasn t taking advantage. Seriously . Service was everything today. Thank you Mr. Valdez. I hope your daughters have a wonderful Senior semester and graduation in May!

  Mark perry
5 days ago
I went in for an oil change and they were finished within minutes. They offered a few additional services but weren t trying to pressure me. No complaints.

  Personal Assistant
7 months ago
Did you know that Jiffy Lube does more than Oil Changes?� This location @�241 Hwy 528 SE. RIO RANCHO, NM 87124 saved me over $250.� �Somehow, I ended up on their website after a week of getting high quotes and as long as a 5 day wait for an appointment from other car repair shops.Jiffy Lube had me in and out in under 2 hours.� If you have to stay for a while, there is a short safe walk to stuff locally.I want to thank "Patrick" and "Ethan".� She's running a lot smoother and I will be back to this location for my next oil change and for the suggested premium service for my fuelsystem.� Look for coupons on their website.��Great popcorn in the lobby.Jiffy Lube does MORE than Oil Changes!

  Dianne Nielsen
a month ago
Poor service. I dropped car off for oil change, tire rotation and windshield chip repair. They never called to tell me it was ready. When I arrived to pick it up 2 hours later they said they didn't rotate the tires because they couldn't find the wheel lock key. They had also completely forgotten about the windshield repair. The wheel lock key was exactly where it is supposed to be so I don't think they even looked for it. I didn't have any more time, so I left with only an oil change. Attendant never apologized. I have been a regular customer for years but won't be back.Service: Oil change

  Carrie Rae
4 months ago
Great team. The three different mechanics that I interacted with were friendly and professional. One mechanic was new and he was so kind and patient. The team member that assisted him with the iPad-like device was also kind and patient with him while teaching him how to use their system.

  Diamond Kasey
4 months ago
Great service! Everyone was nice, quick, and friendly! Plus they have popcorn and a fountain drink dispenser which made the wait pretty nice! Took Less then 30 minutes! Overall this place is great and I ll only be coming here from now on for my oil changes and any other car services I need.

  Mandy Duran
3 months ago
I have been a Jiffy Lube customer for years since moving to Rio Rancho, but this was my first time visiting this location. I went to the location on Southern and was quoted a significantly lager price for a service I had called ahead for to make sure this was something Jiffy Lube could do. I called this location after leaving the first one, and they give me a quote almost $300 less (which is what it was when I originally called) and even ordered the part to the front to cut down on my wait time so they could start on my Jeep as soon as I arrived. I felt like I could trust the people working on my Jeep. I still love the location on Southern, they've always had my back, too! Nothing but good things to say about BOTH locations! But I was happy to go to a different location that really helped me out this time!

  Antonio Archuleta
4 months ago
They over filled the oil or didn t drain it completely out. So much that it ended up leaking out into my cold air intake. Also didn t do the correct spark plugs and if they were damaged prior I understand but you would think they would check them correctly. Causing my car to miss fire on multiple cylinders. They didn t want to refund any of my money considering I spent $800 instead they offered their signature oil service ya right never going back again. They will ruin your vehicle

  Andy Martinez
a month ago
Great service, all the guys here are very professional Extra kuddos and much appreciation goes out to Patrick Penn for always going ABOVE & BEYOND, to ensure quality customer service!THANK YOU JIFFY LUBE TEAM.

  John Mcwilliam
a week ago
Fantastic. Very professional and friendly. Always willing to assist with suggestions for future services.Service: Oil changeService: Oil change

  miguel cardenas
4 months ago
Best place in town hands down ,even though I got there 30mins before closing I was treated with great customer service. Patrick took the time to explain my options and was very professional also was the cleanest and fastest shop I've been to

  Gina Obrien
2 months ago
November 16 th between 10 am to 12 noon I had spent over five hundred dollars at this jiffy lube . For a oil change and to Greece the joints. My daughter and I were there for over an hour . I even tipped the guy when all was done . The people were very nice. BUT latter that night my check ingine light came on. I live an hour and a half away from this jiffy lube mind you . Took the car to auto zone to give it a test . Test came back for the battery. I was shocked because I had put a new interstate battery in from napa auto parts .I looked at the battery and it was not the same battery . I called jiffy lube and told them about this situation. Of course I called the wrong one. They helped a little and gave me the correct location I was at .BUT the manager called me from the right location and started yelling at me on the phone. So I hung up . I knew at that moment I would get no where . .. I should have called the law . But oh well I bought a new battery and consider it a loss . I WILL NEVER GO BACK TO JIFFY LUBE AGAIN . This happened on November 16 th 2023 . I liked jiffy lube and because of one bad apple in the system or even a group to take your money and then steel from you is a no Bueno. TRUE STORY I had to put one star to post this . In reality NO STARS GIVIN . PLEASE CHECK YOU CARS AND TRUCKS BEFORE YOU LEAVE . THANK YOU A CONCERNED CITIZEN OF ALBUQUERQUE NM

  Richard Ulibarri
2 months ago
My experience was fast and friendly. While I was waiting I enjoyed some popcorn and soda. They do quality work and this is why I come back to this location.

  Jerry Sanders
4 months ago
Guys were setting up and opened right on time (if not a little early). Next thing I knew my tires were rotated and oil changed. No messy hand prints. A+!

  Delia Rivera
a month ago
They always get me in and out. They always bring you your parts to determine if you need things or not. I appreciate this Jiffy Lubes! :)

  Michelle Archuleta
a month ago
I went in for them to put air in my low tire and to top of my fluids. They were fast, and informative about the possible sensor issue.

  LARRY SIEGFRIED
5 months ago
Hard Working and Knowledgeable Working CrewThey Went through an inspection of my Truck and notified me of important repairs or Maintenance needs for my Vehicle. I only had to wait about 20 minutes for oil a filter change Good Job Crew !!!Service: Oil changeService: Oil change

  Patricia Rowe
3 months ago
They are very friendly and competent. I like that the crew will give us an estimated wait time. Competitive prices too!!

  Kara Falknor
6 months ago
Had a great experience at Jiffy Lube. They were short staffed, so it took about 45 minutes to get an oil change, but they let me know the wait time when I arrived. Everyone who helped me was nice, and they didn't try to upsell me things I didn't need or want. The guy who checked me in even showed me my air filter and said it didn't need to be replaced, unlike other places where they always say your filter needs to be replaced even when it doesn't. They also took my coupon with no problems. Will definitely be returning for my next oil change.

  Stephanie Bertoldo
2 months ago
Pat is always great to work with! In and out fast, and he and the team are always very friendly! Thank you!

  supermonkey9921
5 months ago
Fast and friendly - Patrick went above and beyond to get the oil that I requested - Royal Purple - this will be my go to for any and all services that they can provide

  Patsy Lovato
2 months ago
This place has a good service they don't let you wait around I would like to know if I could get a discount