AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott
3 months ago
I did an online order 1/6 and cancelled it same day. On 1/8 the charge went through. I have all the documents to show online order was cancelled same day and filed a dispute with my credit company. I will NEVER deal with any Auto Zone again! Calling and getting any help with your 800 customer service number was horrible as well.

  Dave Logical
5 months ago
I called to check if they had the parts I needed. The young woman who answered was very nice and had my answer instantly. When I went in to get it they were swamped, but she stayed very professional and friendly and had it ready and waiting. This was honestly my best experience with parts places, in this area, in years.

  R Whitlock
4 months ago
Thank you, Belinda Wr W! I stopped by for a fix it test, and you were amazing! Thank you for the wonderful service and attention to my concerns! YOU rock!

  James Rodriguez
6 months ago
Outstanding customer service! Robert & Joey went above and beyond to assist me. They made it a Smooth hassle free transaction. Would recommend visiting this location. (2204 Southern Blvd)

  Chaz Rich
7 months ago
I ll keep saying it: your experience depends on your knowledge of cars. If you know what you re doing and what you need and don t need help, you should be fine and have a fine experience. I knew exactly what I needed and that made it somewhat seamless. Unfortunately the online stock options didn t match what actually was available in store so unfortunately I wasn t able to get everything I intended. I had asked about copper anti seize and the employee couldn t find any so I said I would just get my brakes and nothing else. He rings me up and then grabs a small packet of brake grease by the check out, scans it, and rings me up. I assumed it was free or a promotion since I bought brake pads and he didn t say anything or ask me if I wanted this grease. I pay and then realized before walking out that he charged me for the grease. I immediately turn around and ask to return it since I never asked for it in the first place. I m not sure what was up with that but just beware to not let them sell you anything without your permission.

  Leann b4
11 months ago
Robert was amazing, professional and knowledgeable! He helped me within minutes of arriving and I was on my way back home in no time. The store was very clean and organized too! Definitely ask for Robert and he ll help you and have you out of the store in no time. I m very pleased with him. He should be the store manager! Thank you Robert for your assistance! GREAT JOB

  PearL Holley
2 months ago
Best service ever I wouldn t go anywhere else

  Andres gallegos
4 months ago
Sign up for there best rewards program. I always find everything I am looking for at good prices

  Wyatt Matias
9 months ago
I went for help with lug nuts and Robert was a gem to have help me! He immediately knew what to do and got right to it! Helped me with the work and all! All well he was taking care of the store and customers very helpful very nice. Great service all around!

  Loki Shupe
a month ago
Best darn sorry parts store around, Tim rocked it.

  andrew desimone
3 weeks ago
through out the years this location has never failed me, the employes are always so nice and ready to help you. they have a great selection and if they dont have it they will see if other locations have it, amazing job to everyone who works there. 4 years later and still an amazing location Brian is so kind and helpful always a great experience

  Sylvia Bourguet
3 months ago
Good service, they do give you the wrong Part sometimes.

  Gabriel Schulte
4 months ago
Love this place always get wonderful customer service

  Nigel Decker
a year ago
Wish I could give 100 stars to Joey. What an incredible employee! Came in with a problem that I had no idea how I was going to fix and he took time out of his busy schedule to assist me and got me back on the road in no time. Very knowledgeable and kind. Thank you again x 1,000.

  Kirsten McDermott
9 months ago
Such amazing service! The guys here were fast, friendly, and extremely helpful. I will be returning for any car needs!!

  Dean Sweeney
10 months ago
Whoever designed your web page needs to learn the basics. It should be really simple the the year, the car, the car, the making model and the part you're looking for. I don't understand why you guys have decided to make things complicated. It should be simple

  Chris Cordes
10 months ago
Very good AutoZone! Friendly service. I went in to get my check engine light evaluated. Very simple and the lady helping me was very polite and very knowledgable. Overall, very good location to meet and/or exceed brand standards!

  Scott Weidemann
a year ago
I stopped by the store Monday morning (it showed an item in stock, but it was missing from the shelf). I went home and ordered it online. Per the email, it was ready early Monday afternoon but the store called shortly after the email and indicated part was not available and that it would be in by 4:00pm. Called at 4:30pm to confirm and was told they would call back (they didn t). I called Tuesday morning and was told it would be in around 9:00am and that they would call (they didn t). I called around 11:30am and was told it would be in by 4:00pm and that they would call (they didn t). I stopped by and was told it would be in Wednesday morning around 9:00am. I am not sure why getting this part is proving so difficult but telling me they would call and not following through 3 times in two days is not acceptable.

  Gary Shank
8 months ago
I ordered parts on line, was emailed when they were ready ( less than 15 minutes) , went and picked them up. Great business model.

  james nix
6 months ago
Always very helpful....no matter where I am in the USA.....get in the zone..... auto zone

  Valerie Alejandrez-Carrell
a year ago
Garrett was amazing! He gave us such great service replacing our battery. He was knowledgeable, fast and kind. Thanks Garrett you rock!!!

  Alexa Mashour
2 years ago
Joey and Alex really came to my rescue today!!! I had a major issue. They went above and beyond, resolved it. They really cared, and were very knowledgeable. I really can't thank them enough.

  Barbara Gaus
2 years ago
Every time I go into this store the customer service is outstanding. The employees are very knowledgeable about what they have in the store. They have saved me a lot of time and money when fixing cars. Also if they can't help they find a part I need they send me to someone who can or they put me in the right direction so I can get the part. Thank you very much to all employees at this store.

  zeke Inthavong
a year ago
Great store. Guys are always super helpful when comes to knowledge and had me in and out of there like a breeze. Awesome work

  Stephanie Garcia
2 years ago
I went in to purchase a New battery for my vehicle. Joey was extremely helpful and friendly. He helped install the battery without hesitation. Will definitely keep coming back to this location because of the amazing customer service.

  Ron Smick
a year ago
Service and knowledge are none better! I was helped by Joey & Robert. They really care!!! They saved me $300.00 + and I did not have down time!!!

  Nolberto Garcia
4 years ago
Has been near my home for 13 years. MOST people here are nice and helpful. One old guy seems to hate his job. We just ignore him. Maybe he will retire soon and we can have an amazing staff at this location! I choose here over others in town! They are tops in my book!

  Blaire Adams
2 years ago
Visited at a very busy time and the female manger was working hard to get the line down quickly. Very professional and polite. Everyone was welcoming and not treating me differently because I m a woman.

  Meandering Murphis
5 years ago
I always have a good experience at this location. Even though they were a little understaffed this time, the two clerks helped everyone as fast as possible yet with great courtesy. It may have taken a little longer than normal but everyone left looking satisfied.

  Clarissa Shije
a year ago
Store Manager Joey Duran assisted us with our issues. Very knowledgeable learned a lot today from Joey!The customer service is impeccable!