Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joanna smith
3 months ago
I experienced a breakdown on the road and I appreciate the promptness of looking and then having my part in stock. The woman behind the desk was super helpful and I appreciate her calm demeanor in my time of stress. Thank you!I was able to get home
The Villians Princess
3 months ago
Awesome staff!!! The girls that work here are very knowledgeable the guys too. The store was the cleanest automotive store I have ever been in. They had just what I needed and knew exactly what I was talking about. Definitely recommend
Victoria Gonzales
5 months ago
I received the best customer service at this store. Lara was very helpful and informative to what I was looking for. Definitely a very welcoming environment and pleasant experience.
Dmitry Wiseman
3 months ago
Finally found the part I needed. Jaleah and Selena were great and very knowledgeable.
Gerri Snyder
5 months ago
Super informational ,super courteous. Professional. I am 71 . Retired customer service specialist. Raton AutoZone worth driving to. This not hometown.
Nicolina Villani-Martinez
8 months ago
A truly exquisite automotive part buying experience. I highly recommend the car washing products. This store is out of this world! Also their customer service is bussin bussin TEN out of 5 stars - I will return every time I need something!
Pat Salazar
5 months ago
Best customer service. The knowledge and will to help from the staff is top notch.
Marisol Bayliss
8 months ago
One of the best places here in raton. The workers always go above and beyond to help. Shelves are nicely stocked and can always count on autozone to have what I need. Definitely will return.
Candi
8 months ago
Lara and her crew are so professional and helpful. I ve always had great service when visiting this store.
Mary Borquez
8 months ago
Great friendly staff. Very knowledgeable and helpful with my needs. I will return and recommend. Thanks Raton AutoZone
Jo Salazar
8 months ago
Employees are always helpful ans polite store manager was quick to help me find what was needed and super friendly and helpful.
BLACKHEART
a year ago
The Employees are awesome. They even let me, an old Homeless Veteran change my oil in the Parking lot! And they are more affordable than O'Reilly auto parts.
Gustavo Gonzalez
2 years ago
after fixing what I thought was the problem, I started my drive back to Texas when I realized I was wrong. I was able to get to AutoZone and the staff were so helpful they helped me find the true problem with the car. as it turns out, it was the dumbest fuse that would have been impossible for anyone to find. they also taught me how to properly test a fuse with a multimeter to see if it had blown. I love AutoZone and the awesome employees that run the stores. i will always go to AutoZone if I need to.
Antonio Vigil
2 years ago
I went to almost closing and Ethan helped me find my right windshield wipers and the 5star goes to Anthony Moore who took his time to help me figure out how to place the new wipers on. It was dark and freezing and he figured out how to place the wipers correctly. Thank you Anthony.
Alex M
3 years ago
My check engine light came on halfway between Clayton and Des Moines. The guys at Autozone did a fantastic job getting a read on my car for the engine issues FREE OF CHARGE. I really appreciate the service they have at this location!
My Name Is Confidential
4 years ago
Some staff act like you shouldn't bother them. They do not carry some tools needed to get the job done. There's no competition nearby, yet. Prices are okay, but more people needed and better people skills during training.Update 2019O'Reilly's has built a new store 1 block North on 2nd Street on the Westside near Clayton highway. I haven't been back since the competition opened.
Melinda Bernal
5 years ago
I went into Auto Zone this morning approximately 8 20 am. I told the girl about my Chrysler Sebring convertable back window that fell out and would like to fix it. I was trying to explore my options with repairing the problem myself with using a special repair kit or special glue (which you cannot use any typical glue on a window.) The girl that was standing at the counter acted like she didn't know what I was talking about and told me 3 times to go to isle #6. Then I went to isle #6 to the Super glue and gorilla glue. I went back to the counter and waited a few minutes for the girl to come back to the counter. She came back like I was bothering rolling her eyes and I asked if I could speak to the manager. She said she was the manager. She called out to the other girl that was working by that time I was walking out. The girl said I could call the 1 800 number. I went home and looked up the 1 800 number and asked to speak to the district manager. The person took a message and never heard from the district. I won't go into Auto Zone again. I spend alot of money there, but not anymore. Ill take my business elsewhere. They should act more professional and provide better customer service especially management to set an example. I don't know the girls name but she has a personal problem with me because she has gone into my workplace with an attitude with her friends. I don't know the girl personally but didn't think she'd act like that in her workplace.
Selena Ruiz
11 months ago
Ladies working here are so friendly and helpful! Great customer service!
Emyrald Sinclaire (Love Coach)
6 years ago
We pulled up at 7:01. One minute after closing. The young man was just closing up and would not help us. Either our charging system or battery was going and he wouldn t help us out. Said to go to Trinidad. We made it one mile down the road before the car died. Thanks for helping out two stranded travelers on a Sunday evening folks. Real first class. And the worst part.... we ll have to walk to your place tomorrow morning for parts since there is no where else in town. Talk about adding insult to injury.
Don A. Foreman
4 years ago
Went in for a short starter for my 1990 F-150, 4.9. Great help. Made them test it. Wouldn t spin. Went for another one, and they were out. Had one by 2pm, the next day.
Devin Tran
5 years ago
The staff here have been rather helpful with actual an actual mechanic, tech-in-training, and great pool of knowledge. Shout-out to Kevin, Michelle, and Dimitri for outstanding service, help, and advice.
j a
4 years ago
Kevin was a HUGE help! We were in such a bind, from out of town. Kevin tried multiple ways to figure out a solution to our problem. Very friendly and helpful. Thank you so much for your help!
Sel Marie
a year ago
Selena and Lara are very friendly and helpful! Much better store than Trinidad.
Sue Taylor
7 years ago
We hobbled into this store on Holy Saturday during a blizzard and found a miracle. My 2007 BMW X3 had over heated on the Raton pass--repeatedly in the red zone--and I feared the engine would seize up. Coolant simply dribbled onto the snow. Amazingly, they had the part, and the store manager (emergently) placed--in the parking lot, in the driving snow. Love this store! What heart, what soul, what expertise!
daniel palmer
6 years ago
Very professional and extremely helpful. Even if you go in with a complicated problem, the representatives will sick with you to help solve your problems even if it takes a lot of time and effort.
David Meyer
2 years ago
Typical AutoZone with decent selection of parts. Staff was ok although they appeared to be socializing with some friends who were also in the store.
Bob Bates
2 years ago
Always have what I need. Staff is friendly and professional. Clean store. Recommended.
Henry Marks
5 years ago
This store has a big selection of parts and the staff know just about everything. Really helpful. The store was also clean.
karen boughan
4 years ago
My check engine light came on. They checked it for me took the time to explain it to me. They were so nice and helpful.
Brian Palmer
6 months ago
These folks were awesome!!