Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Winter
6 years ago
Can't say enough good things about this place! Showed up before they opened and the owner was all over my Tahoe's symptoms. OnStar said it was a switch and all kinds of stuff although our guy at A&M went to the basics. $112 and I was out in 20 mins.Said his dad opened the shop in the 1950s. It was clean and organized with a mix of old school and new technologies.Such a great, straight forward experience...hope you don't need to see them professionally however I highly recommend if you do!
Julie Atkinson
8 months ago
If you're in need of some auto repair or just want to talk to somebody cool go see Bruce at A & M. Our car broke down just outside of town and we had it towed to his shop. He was super friendly and helpful. Bruce if you're reading this thank you and we made it home
Patrick Borowiak
a year ago
Bruce at A&M Repair is Awesome! We would gladly recommend his services to anyone in need of an honest mechanic. Our son's Ford Escape broke down on July 4th, it was towed into the Raton Ford Dealership, big mistake. We were quoted an astronomical price and they wouldn't be able to do the work for a month, essentially leaving him stranded in Cimmaron, NM. So, we called around to find someone to help. Thank goodness we found Bruce at A&M Repair! He truly went above and beyond for our son. He went and picked up the car at the dealership for us and did the work in 2 days! Come to find out the dealership misdiagnosed the problem and was basically ripping off a stranded kid. Bruce diagnosed the problem, quoted a fair price and kept a nervous mother well informed. We can't thank you enough! If you're in need in the Raton, NM area, definitely choose A&M!Service: General repairs & maintenance
Spencer Wood
a year ago
Super friendly guy who runs the place. He got us in and out quickly for an oil change despite the truck needing a nonstandard oil. Shop is in an very cool building as well. Hard to find service that good and fairly priced these days.
James Jordan
a year ago
I was driving an unfamiliar vehicle when I noticed the wheels binding when I took a sharp turn. I am from out of town and stopped into A & M to see if a mechanic could help me They attended to me right away, diagnosed and fixed the problem in short order, and waived the charge! What a wonderful company!I am most grateful.S.R.G.
Stacy McCoy
4 years ago
My family and I were on our way to Roswell last weekend for my birthday. Unfortunately, we broke down just north of Raton. It was Saturday evening, so we got the car into Raton and rented a car. Knowing we couldn't do anything until Monday, we decided to get as far as Santa Fe for our trip. Early Monday morning we headed back to Raton. We made a couple of calls, and no one could look at it car that day. We live in southern Colorado and had to get back for work. We called A&M Repair and they for us right in. We were so thankful! It took some time to figure out the problem, because things in my family are never easy! They let us keep our luggage in their waiting room while we took the rental car back. We totally took over the waiting room for many hours and they were so kind. A little before 5pm, they were done and we were ready to head home. The mechanic told us he was going to stay until it was fixed and I think he would have! It certainly was not the birthday trip I expected, but this company made sure it wasn't completely ruined! Thank you all, so much!
TypsyGypsy26
7 years ago
On our way back to Texas, we had issues with our radiator, hoses and a funky coupler. Shane and Bruce were quick and efficient with fixing our auto so we could get back on the road! Pricing was appropriate as well! Thanks to them!
John Fullenkamp
11 years ago
My Alternator Failed driving to Colorado from Texas. I parked in there lot over night. Bruce arrived at 7AM to clean the shop. I told him my story. He hooked up a battery charger. At 8 AM drove to car-quest, At 8:40 I was on the road home. Thanks Bruce!
Sammy H
2 years ago
These guys are extremely efficient. Anyone in dire straits should stop by and see Bruce first. Don t waste your time anywhere else. I was back on the road after a quick nap in the waiting room, at a very fair price. Thanks again, y all.Sam
David Kesting
7 years ago
My 1998 dodge van was giving me problems with the uphill climb of Raton Pass and I pulled into Raton for a look. I found Bruce and Sean through their google reviews and what I thought was going to be a 2K rear end job tuned out to be a $169 4 hour fix.I was back on the road and home to CA in no time. They are the best. My only wish is that they lived closer to me so I could get the van checked out more often by these two pros.
rebecca magill
6 years ago
*I chose A & M because I didn't want to drive the pass before getting new tires and an alignment. I brought my Suburban in at my appointment time. 3.5 hours later I realized I had made a mistake. Keep reading...it gets a little crazy...*I needed 4 new tires (that I provided) mounted and balanced, and an alignment after having put new front end steering and suspension parts on. I am not sure why that took 3.5 hours, but hey, if the the job is done right, it's worth the wait, right? Well, the technician broke one of the studs on our hub while taking the wheel off. He apparently had a heck of a time mounting our tires, blaming it on the fact that they are thick, hard rubber. Well this is New Mexico, I am sure you have dealt with light truck tires before.I came away from the shop with a broken stud, a newly bent wheel (which they said was that way before, but I can assure you it wasn't, because the wobble it causes is insane and I'm PRETTY sure we would have noticed it), a faulty alignment that pulled left hard (no pull at all before the said alignment), and tires that he said were 'un-balanceable'. I cried the whole way home because I was so angry and frustrated (and maybe because I was extremely pregnant and maybe just a little bit emotional..).First thing the next morning I was there again because I realized it was completely ridiculous to just accept the fact that my vehicle was in WORSE condition than it had been when I brought it to them. The shop owner, Bruce, was unsympathetic and argumentative. I finally held my keys out to him and said 'You take it for a drive and when you come back, tell me that you would let your 8-month pregnant wife or daughter drive this thing.' Suddenly he decided to fix the faulty alignment and the broken stud. However, he would not accept that the wheel had been bent by his technician. He said the wobble was caused by my 'big, heavy, hard tires that weighed 100 lbs each'. They actually weigh 54 lbs each, like normal 10-ply LT tires. And the tires that had just been pulled off were just as big and heavy. The technician told me how hard of a time he had with my tires. Was it during the mounting that the wheel got bent? I don't know, I wasn't watching, though I guess I should have been.Two days later I took the vehicle to Main Street Auto in Trinidad. They mounted and balanced my tires AGAIN, the technician had left rubber molding sticking out that they didn't feel was safe. And they pulled a LOT of balancing weights off of my right front and right rear tires/wheels, I'm talking around 4 lbs. worth! The technician at A&M must have just kept adding and adding weight for whatever reason. Guess what? My tires ARE balanceable! They balanced perfectly with just a few ounces, like normal tires.I returned all of A&M's weights to them just today, and again Bruce was confrontational and talked to me like I was stupid. I may be a woman, but I do know just a little bit about this stuff. But apparently he thinks it is ok to talk down to females...We are now waiting for the delivery of a new wheel ($160), new lug nuts since our stud broke off in ours ($24), and we are out the cost of the mount and balance to fix what A&M messed up ($41). Absolutely the worst experience I have EVER had with a mechanic. I wouldn't use A&M to wash my windshield. Take my advice, go to Main Street Auto in Trinidad, or Cunico Tire in Raton. The guys at A&M are careless and do sloppy work. I can't believe they are still in business.
Shawn Chastain
5 years ago
We were on our way home from a skiing vacation when we had major issues with my cooling system. A&M got us in, helped us come up with the best solution for our situation and had us back on the road back to Texas in less than two hours. Amazing work!!
Kelley Brockmeyer
4 months ago
Great service as always. Basic maintenance needed and quick in and out.
charles turner
6 years ago
We broke down in the highway and Jody's wrecker service suggested A&M repair. We dropped off our truck after hours and by 10 the next morning it was fixed and for a fair price. Highly recommend.
Julie Powell
4 years ago
Great service. Had car trouble on the road from ND to AZ. They got us in right away when they opened for the day and within an hour got our vehicle fixed and got us back on the road. Very impressed with how helpful and kind they were.
Will Crosby
2 years ago
My van broke down while traveling through Raton, N. M. The repairs were extensive, but Bruce and crew did a wonderful job.. and went above and beyond the call of duty. I highly recommend this place.
Robert Atencio
5 years ago
I have been going to A&M for several years. I trust their advice and I will continue going. Especially for our company truck which A&M help us keep it running when we have unexpected issues.Bruce has also went above and beyond to work late and has even open up on a day off to get us on the road.Thank you for all you ve done here in Raton A&M.
Dave Guisti
4 years ago
From Boston- Brought our van in for an oil change. Very friendly and extremely knowledgeable. Shawn is awesome!! So grateful I found this place so far from home.
Janice S. Gregg-Kelm
5 years ago
We limped into this place on our road trip. We picked it out based on ratings. $111.00 later we left and ended up limping into the next town because apparently nothing was repaired very well and unfriendly people working there. Big thumbs down!
Doug Lomax
2 years ago
Bruce is very knowledgeable, honest as they come. Old time mom and pop repair service, something all too hard to find these days. Recommend without reservation!
My Name Is Confidential
5 years ago
Spoke with mechanic by phone and in person for qoute on exhaust problems. Mechanic admitted lack of expertise for exhaust systems and tools. Quote was reasonable-but did not use them due to engines being more to their experience and equipment.
Rita Ramirez
4 years ago
They were great! Couldn't be happier. Everyone was very friendly and courteous. They explained everything to me step by step. I'd recommend them to all my friends.
Stephanie Krigbaum
3 years ago
Bruce was fantastic! Above and beyond! Highly recommended...straight up no bs service...and cool enough to give us a ride! Thank you!
Michael Lewis
4 years ago
where to pick us up stranded along I-25 outside of Raton the guy backed up said I'll be right back and he never showed up we have set for almost 3 hours and he had no intentions of coming for us. I don't know how these people can sleep at night. Do not use them!
Denise Wood
4 years ago
Took my suburban in for transmission issues, and Bruce fixed it right up! No more slipping and slapping and I can pull into an intersection with confidence now! Thank you!
RON
a year ago
Wonderful service and customer care. Decades of Knowledge and experience that shows.
ALWAYS LOVE
5 years ago
What is up with the service in this place bad no communication in between owner and worker
Osvaldo Perez
3 years ago
Help full