Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cindy Delbrook
3 months ago
Thank you for such a amazing customer service. Considering how short handed ya all are. Bless you
Brian Cagle
5 years ago
I've used their services a number of times and I can say that compared to waiting in line for 2+ hours in Santa Fe, having the convince of MVD services in our local town is wonderful. The nature of this business is that they deal with a lot of people who don't have the right documentation for what they need, so they get a bad reputation for that even though it's not their fault. They are just enforcing the law. But the people I've dealt with have been professional and friendly.
Benjamin Swan
5 years ago
Don t expect help at this terrible place that should be shut down for a waste of taxpayer money. I was the only customer but they refused to help me as they talked amongst themselves for a good five minutes. Incredibly condescending when they finally asked what I wanted. Wouldn t renew my license because my SSN card didn t have my full name, even though I have used it for more than 40 years. Passport and birth certificate wasn t enough for these petty bureaucrats. Wasn t given any other options but to leave. I can only think they showed disrespect because I wasn t a part of their preferred group.
Glen Post
5 years ago
Not sure why previous people panned this place, the clerks that work there are professional AND pleasant. I've used this DMV office for many years now and other than an occasional wait while they served other customers, I've always been taken care of promptly.
Benjamin Taylor
3 years ago
Get an appointment here. It is wick clean and the staff are amazing. In and out for my car registration with no hassle or long waits. Appointments are limited but it is worth it.
La Raza
3 years ago
They will not even budge to try and help. They need to make a complete overhaul in regards to staff and make it a better place. Come on Pecos we can do much, much better than that. Have a little pride.
George Lyon
9 years ago
My family and I travelled into this Motor Vehicle Division on advice of locals who claim that the Las Vegas NM MVD lacked tactful service. Today I write, to tell all, that the same virus has infected the Pecos Motor Vehicle office as well.Recognizing that State employees are mostly driven by specific rules of order, these employees need not expose their lack of authority through body language that inures indifference, burn-out and inability to think collaboratively with me the customer. Instead in Pecos, like Las Vegas, you are greeted with a sign that threatens to report you to authorities if your words are not to the employee's liking. The last time I saw a sign like the one in Pecos and Las Vegas was in a bar. Come on Pecos Motor Vehicle, instead of stopping residents from doing business with you, teach us, show us, that you can relate to our frustration, and I bet people will treat you better.
Marcella Rivera
3 years ago
Everytime I have to go to this location, my experience has been awesome, front desk very efficient, professional and kind, thank you
Kami Benford
7 years ago
Horrible service! Dont bother going if you itll be faster, lady will more than likely turn you away even when your paper work is on point
Frank Armijo
6 years ago
Employes need a lot more training on how to treat customers remember whos paying them weekly we are common courtesy is what it is
Len Hap Tapia
2 years ago
Best MVD in New Mexico the ladies there our wonderful they deserve the best I give them 5 stars
C Miera
2 years ago
Thank you Wanda you made our experience very good and quick .
Truth Finder
4 years ago
No lieniency, no help for the information I asked for.. Very unprofessional. If you're smart you will go to the mvd in Santa fe.
Autumn Siler
2 years ago
Fast but not very helpful , friendly or flexible .
Donnie J. Quintana
2 years ago
Very professional, and great customer service
Ryan Madrid
6 years ago
Super rude lady at desk, and didn t even know her job.
tanya s
3 years ago
Very fast, friendly staff.
Cheryl Moffitt
2 years ago
Fast, friendly, and best service!!!
John Valdez
2 years ago
I was at a tire shop across street