Tillery Chevrolet GMC, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  C Huey
2 weeks ago
For all of the people that read reviews. Stay away from the service department. Worst customer service I've ever encountered. Seems to be the new normal these days. Went in for a simple alignment because I got new tires (truck drove straight) they charged me, I took my truck out and it was un drivable with a bad pull and vibration. Couldn't get me back in to correct it till the following week. The two guys up at the front desk couldn't be more useless. Rude and unprofessional. I'll never step foot in this building again. Be aware!

  Chasity McKinzie
a month ago
Took my truck in a few weeks ago to get some parts fixed that snapped on me while driving, the process took a week and a half- plenty of time for them to get the needed parts and properly fix all issues. To begin with, the technicians were extremely rude when talking to me, including even hanging up and not answering phone calls when calling to check in on my truck. I get my truck back to find out that an alignment was never done to my truck after supposedly getting fixed, and now my alignment is so screwed up that both of my front tires are bald. In addition, my truck is throwing check engine lights left and right, telling me that many things need serviced, etc. I had none of these issues before bringing my truck in to this dealerships shop and now suddenly have a truck that s practically falling apart. The only person in that entire service shop who tried helping and was doing their job was who I assume is the service manager.

  Suzanne Eubank
5 months ago
This is a good dealership. Fair prices, really nice people. We worked with Will Martinez, who was just an absolute pleasure to work with. Low key, no pressure. Thank you!

  John Rockhold
2 months ago
My wife and I bought a Used Ranger from Jason Sisneroz and Manager Ali, in Moriarty . We were treated with the utmost respect . The dealership was a overall great experience. Thank You to all of you for making my wife so happy.

  Ken Henson
6 months ago
I while back, we were hauling our 5-wheel, trying to arrive at a funeral in Tucumcari. My truck started going into limp mode and dying on the freeway. When we pull off into Moriarity we noticed Tillery GMC. I knew it was a long shot because diesel mechanics are booked way out in advanced. Densie Sena in customer service was really kind and understanding of our predicament. Their mechanic came out (name unknown) and said he was extremely backed up but would try to help. After a few hour they brought my keys back and had us on our way.I cannot thank them enough for what they did during our tough time and in their busy time! I only wish there were more businesses like this that would take a moment even when they are extremely busy to really listen to someone and think harder if they can do something.My wife and I highly recommend Tillery GMC

  Marissa Huizenga
7 months ago
I've brought my truck to this location 3 times. Not for just oil changes but for some transmission issues as well. When I brought it in for transmission issues originally they told me they couldn't find anything wrong with it, I asked if they had actually driven it to feel the issue, they said no they didn't have time. In the end they suggested a transmission flush, so I spent $400 and the issue is still there 2 months later. This last time I brought it in for an oil change and to complain about the transmission issue again, I dropped my truck off at 8am and I had to call at 5pm to get an update, they told me the oil change is done but the tech hasn't gotten around to looking at the transmission. They close at 530 which means I couldn't pick up my truck that day. Everytime I drop it off here I have to call by the early evening to get an update. The least they could do is keep the customer updated, that way if they can't get the vehicle back, at least we can figure something else out in the meantime. When Cody was the service advisor there I would at least get one call with an update. I understand everywhere is short staffed and what not but our vehicles is what gets us places, an update would be appreciated, and especially before they close in 30 minutes.

  GASPAR PEREZ
a year ago
I have had my cadillac serviced here took a bit but the mechanics here did an awesome job no complaints and I also have my 1983 oldsmobile 98 getting the transmission serviced on just waiting on it to be done can t wait to take it for a spin. It has been a while since I drove it anywhere

  Deborah Garcia
6 years ago
Super friendly but professional staff at Tillery. Mark and Aaron helped us with the purchase of our 2017 Chevy Malibu. The deal was awesome. Aaron went above and beyond to get us such a great interest rate. We will be back again in the future. I highly recommend Tillery Chevrolet.

  Don Castor
8 months ago
I took my truck here for the scheduled oil change. I was very surprised by this dealership. Customer service was awesome! Thank you! Tillery Chevrolet will be were I take my truck whenever I am near Albuquerque, NM. Trust me, it s worth h the 30 minute drive from Albuquerque,NM. Thanks Tillery!

  Elmar Jensen
5 years ago
The response was phenomenal from Art. I located a vehicle online and I had so many questions before flying in and picking up my truck. We all know that's an expense on your dollar and you have to be absolutely sure that the vehicle is a good fit for you. Art ensured me through phone calls and text messages with his responsiveness. His overall hard work and contribution with a whole lot of effort gave me the confidence to fly in and get the truck. It was everything I had envisioned with a little help from the pictures and the explanation about the vehicle through Art, I knew I was getting myself into a nice, reliable and efficient truck. I can't help but say great things about Art, the Management and especially the mechanics for crunching in the time to make this work for me since I was on a time crunch and had some important personal things to take care of. I'll be sure to look into my next truck through them as well. The overall experience was pretty seamless and I am 100% confident that these people will take care of you. Here's a before and after of my truck with the leveling kit with wheels and tires.

  Manoli Cannoli
9 months ago
Very happy with my purchase! If anyone is considering buying from here, I urge you to seek out Mr. William Martinez, he will treat you good and does right by you. He cares about your interests and not his own. You don't find too many car sales consultants like this. Mr. Will, if you read this, thank you again sir. I'm very pleased with my purchase. I appreciate you sir. Keep doing great work!

  Sarra Murray
a month ago
People are nice and helpful. They go above and beyond to help you and to see you happy my favorite place to get vehicles. Good prices and customer service. Please make sure you say my name if you go in because of my review tyMy name is sarra Murray. I will only go there to get my dodge journey fixed . I only trust them. We had to take my dodge journey in to get it fixed, and we had to leave it there yesterday, and we are using a tillary car until it gets fixed. I'm not happy because it's the 3rd day to get it fixed. They forgot to order the parts on the first day, and then we took it on the 2nd day, and they didn't have all the parts. Then, we are still waiting for it to get fixed three days now, and they are still not done . So I'm still waiting

  Jenn Onarheim
7 months ago
My dad took his impala here for maintenance. It needed brakes, battery, and oil change. They kept the car for 5 days because they needed to wait for parts. Dad checked after when he got it home and found that the battery had not been changed out despite being charged $160 plus $50 labor (battery was dirty with battery acid around the posts). He took it back and THEN they actually changed out the battery. So now he is distrustful that they actually did any of the things they said and will not be going back. Also, he was charged for 6 quarts of oil. (The car only holds 4 quarts.)

  John Duvall
10 months ago
Great dealGreat serviceNo pressureMuch different than previous new car buying experiences at other dealerships. I am impressed with the team of good people at CASA. Thanks for the opportunity to share our experience. John and Sharon

  Barbara Barrett
2 years ago
Test drove a truck, came back 2 weeks later and the price increased by $3745. Would not honor the original price quoted price.Wow he replaced the damaged tail lights. Poor poor ethics, bait and switch situation. Really gives Chevrolet a bad name.

  Kaye Nations
11 months ago
This is my second vehicle i bought. Have never had such a friendly dealership. I would reccomend them to anyone that is looking for a vehicle. Jason is a awesome salesman. Thomas was great in doing the paperwork!! Kudos to Tillery Chevrolet GMC in Moriarity NM

  James LaP
7 months ago
Put up a $100 deposit to have a number on the list for a C8 Z06. I was told there would be a 5K premium mark up above msrp which I could live with. I was called recently that my number came up for an allocation to get this car. I was also told it would be a 50K markup. Talk about a bait and switch. Tillery and other Chevy dealers are gouging customers with these ridiculous markups just because of a popular car with limited production.

  Jeremy Smith
11 months ago
Traded in my older truck for a new Chevy from Tillery. Zero-pressure sales (I even had to ask to put a deposit on an incoming truck!), nice staff, responsive salesman communication (I had to email back-and-forth with Avery for about a month looking for a shipment to come in of the new Colorados).Even during the sale, zero pressure for "upsells" like extended warranty, etc. Sales just gave me a quick spill on the details and so did the financing, but no pressure to get you to purchase lots of addons.No dealer markups, no "dealer installed addons" that artificially run up the price (I've read the horror stories on Reddit from other dealers in other states).Bonus: Free lifetime powertrain warranty as long as you use their service (or a pre-approved service center) for routine maintenance. I haven't used their service center yet, so I can't review that part, but at least the option to have the warranty is there (at no additional cost).

  Edward Atcitty
a year ago
No more loyalty, hospitality, and treating customers come first. Believe me, I am from old school. I was vehicle budgeting, economy hunting. Moriarty Tillery was the place.I was treated like family. WOW.Everyone treated me above and well with respect plus my family. DIVERSITY they have that. Thank you Tillery. I purchased vehicle that fits my budget plus Mike and Javaan are professional.

  Charles H
a year ago
I went to Tillery because they were the only dealer that had the truck I wanted throughout much of the state. I worked with Jay my sales person who was great! Between him, the sales manager, used car manager, and finance guy they offered me a fair trade on my truck and didn't hassle much on the price of the new one. I was in and out within 2.5 hours with my truck which so far I enjoy thoroughly.

  John T. Billington
3 years ago
I purchased a used pickup truck from Tillery while residing in another state (Texas). I was not exactly sure how it would work, but my salesperson, Christie, made the transaction so easy and smooth. Tillery shipped the vehicle to me within a day for a great price. The truck was exactly as described so there were no surprises. It has been an awesome vehicle so far and I could not be more pleased with my purchase. I would highly recommend this dealership to anyone!

  Wesley
a year ago
I bought a car with an extended warranty worth $5,000.The car came with locking lug nuts, but no key. They didn't have the key. They ordered me new lug studs. Shipped to my house and suggested I figure it out on my own or pay an auto shop that's local to remove the locking lug nut for me.

  Charlie Gove
6 months ago
Not a reliable source for used cars. Everyone I know who has purchased one from here has had problems and the cars now sit in their yards broken down or get turned over to the salvage yards.

  SalsaRicoPR
5 months ago
William Martinez Provided Us Excellent Service I'd Recommend Buying A Vehicle Here To Anybody

  DANIEL BRICK
a month ago
Great service center, and the doughnuts are fresh all the time .Went today on 3/5/2024Call to get an AlternatorThey told me they didn't have one in stockHe told me they didn't have one in stock and could have it thereBy the time I arrived to Tillery Chevrolet Andrew had it there on the counter waiting ready to go was in and out the door and no time at all.As allway great friendly service

  Kimberlee Connell
5 years ago
I have to say this was the best vehicle buying experience I have ever had. Between the Service Department (Ted, Matt, Debbie and Joe) and my Sales Consultant Art it was easy. I didn t have to do much work but a credit application and they all did the rest. I get great anxiety with money and numbers and Art and Teddy made this experience as easy and possible as they could. The team work at Tillery has to be some of the best I have seen at a dealership and I have purchased from a few. Not only were the incintives a plus but the owner made it easy and added some to help me get into my new vehicle. Thank you Mr. Tillery for making this happen. I have not been let down by Tillery. The Service team goes above and beyond to help out and the sales department has been great. I never felt pressured to purchase a vehicle, all I felt was help and appreciation for looking and showing the interest. They definitely did all he hard work and earned all our business. Our next purchases will be from Tillery Chevrolet and all our service will be done there as well. Great team of people working there!! Thank you for all you have done and thank you for earning a customer for life.

  Liza Walker-McBride
2 years ago
My husband and I recently bought a 2021 Chevy Traverse from Tillery Chevrolet in Moriarty. This is a family-owned business and our salesman was Kerry Tillery, who was professional, friendly and extremely helpful with our purchase. He patiently answered all of my questions, which were many because I was not familiar with all of the advancements in today s vehicles (my newest vehicle is a 2007 truck). Kerry wasn t the only person who impressed me. All of the folks who assisted us, including Ed Cantrell, the General Manager, Aaron Sena, the Finance Manager, and the receptionist Glenda Saline were professional and friendly, and truly treated us like family. We love our new car and Kerry Tillery has followed up with us to make sure we are still happy with the car and to answer any questions we might have. Kerry has also been very friendly and responsive to my calls and questions in the few weeks since we bought the car. In my opinion, this is an A+ dealership (and I don t say that lightly) and I would recommend them to anyone.

  Adam
a year ago
Been calling Over week to try to out right buy a car on the lot, even spoke to the sales manager Arron Sena about it, promise of a return call to never get it returned. I'm gonna look else where now, sadly I had high hopes for the tillery name, solely because my grandpa is a long time GM award winning mechanic and spoke highly. Never known a dealer to turn away a guy with 20k looking for a car.

  Rhonda Ayers
2 years ago
My absolute favorite service department! Just a simple oil change gets you an entire personal video of your vehicle showing how they ve checked everything and gives you tips on what may need fixed soon. Very fair prices. Have been going to Tillery for a few years and cannot say enough good things about their service department, thank you!!

  Matthew Maull
2 years ago
My buying experience was awesome. The staff was so knowledgeable and friendly. Ordering my 2022 Silverado 2500 took time and my sales associate Javan Brown, was great to deal with. He kept me informed every step of the way. When I got my vehicle, he helped me with all of the features and made my purchase experience very enjoyable. It is worth the drive to Moriarity to go to Tillery. The dealerships in Albuquerque basically had a "careless attitude" about trying to help me in my purchase. I am very pleased I went to Tillery. I will go back for my next Chevy purchase.