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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erika Rivera
2 weeks ago
Vic and his crew are top-notch! I can always count on the quality of their work. Very fair prices and good communication too. Everyone I've recommended to use Vic's Automotive has been equally pleased.
Elizabeth Sprague
8 months ago
Amazing service let our family go for free for a coolent replacement and got it done in less that 15 mins may he forever and always be appreciated by everyoneServices: Auto A/C recharge, Auto A/C replacementServices: Auto A/C recharge, Auto A/C replacement
deadjona13 M
2 years ago
Left a mess in the enginebay wires everywhere. they lost about 150 dollars worth of engine covers. They'd say they would call and I'd get no call I actually had to call just to get an update on my vehicle. The vehicle had new scratches broken plastics and they didn't finish the job. Won't recommend. Bad services
Brett Marshall
2 years ago
Fantastic place. Victor runs a great operation. Has been in business over 40 years. Extremely knowledgeabl, expertly repaired my cars and very, very fair prices. Great service. Great group of peopleServices: Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Engine repair, Brakes, Oil change
Emma Whiteman
6 years ago
Let me start by saying I am an 18 year old girl. Most mechanics don't bother to try to explain the repair process to me, even though my father is a mechanic and has taught me the basics. Robert was very enthusiastic and respectful about explaining exactly what I was paying for and the different options I had. He communicated with me about the exact problems I had and didn't try to sell me anything extra. Within three days he was able to obtain the part and fix my steering column in my Pontiac. I highly recommend Victors auto.
Adrian L
4 years ago
Detailed and careful service even after the job is done. They have always provided excellent service to me and my family. They will work with you to get good prices. This is the epitamy of a locally-owned and operated business. Consider this mechanic and give them a try. You will not be disappointed.
David Ward
11 years ago
I was an automotive tech for many years and expect professionalism from who I let work on my vehicles since I can no longer perform the work myself.The owner and employees are very cordial and exude professionalism in their work also their prices are extremely fair for this trade.They never fail to impress me with the speed and response time on most repairs.I have found that I can trust these people fully.
Tom McGrew
3 years ago
I had to have my break lines replaced my rear breakers my front calipers and my hub on my 98 dodge ram 1500 replaced .they did it for a reasonable price pep boys would of charged me three times the price. The quality was excellent in my opinion. Thanks
Chad Hilliard
a year ago
Very happy with the service they provided. We will definitely be using them for all future needs.Service: General repairs & maintenanceService: General repairs & maintenance
Stefan Schaefer
5 years ago
Excellent and honest. Their shop is down home in appearance but their work is top notch. I'm a regular and satisfied customer, wouldn't take my auto repair needs anywhere else!
Amanda Marron
2 years ago
Victor's Automotive is hands down the best service and most knowledgeable auto mechanic shop in Las Cruces. Victor is a humble man and does everything he can to help!
cowboy87 Smith
4 years ago
I come from a long line of auto mechanics and this place make them ashamed to have his called a mechanic. After bought a used car and took it in to get a tune up he kept it for a week and changed me $500.00. The trunk was fixed to shut properly and the Air Conditioning was recharged that's all they did. It still had the check engine light on and that should be the first thing you check when a car come in. He is nothing more then an over priced licensed shadetree mechanic. Now my dad is out $500.00 and I had to get my bother to do it right for only $300.00. Do not go to his shop it best you seek someone in Las Cruces or do it yourself if you know what to do.
Ashley Ramirez
7 years ago
Crappy and unprofessional...Had them tow our Jeep Liberty, because it wasn't starting. Got an opinion from jiffy lube that it was a safety switch in the transmission that's going out, and would cost $200 to replace. We didn't have that much and thought victors automotive would help and he messed everything up. First he would never call us and inform us what he wanted to do or replace. We had to always call him. Victor replaced things in the car, like the ignition and the steering column,not to mention he got the parts from a junk yard, behind our backs.. It was quite disappointing.Victor stated that it was the transmission control module and said to replace it, the part would cost $600, not to mention, the labor cost.. He kept beating around the bush that our jeep would be ready, and that we just had to wait for the part to come in. He ended up keeping the jeep for 2 weeks and we were fed up..We ended up taking the jeep back and taking it to jiffy lube and they fixed the same neutral safety for $200!!$200 is better then $600+!!!! In the end jiffy lube was right and Victor's Automotive is a scam!CONSIDER THIS A WARNING! DO NOT take your car here!
Javier Barrera
2 years ago
Victor is an awesome automotive technician. He is very knowledgeable, courteous, honest and back up by a great team. Thank you.
Kenda Bradford
5 years ago
This mechanic shop failed miserably at changing out an alternator.They broke parts on my 2014 Toyota and said they would put a new part on. What I got was a melted wire mess put on instead of a new part.They stripped bolts and a bolt fell out when I backed my truck out of the driveway. After this happened the mechanic they sent said he would come back out to fix it and we waited all day and no show.We called Victor on Monday morning and he said he isn't responsible for the work. He said he sent the mechanic as a favor and that it wasn't one of his mechanics.We do not know Victor. We called his business and paid for his mechanic service so how was this a favor?Victor wanted to charge more money to fix what his mechanic broke and when I requested his business license he refused to give it. He said he would give it to us in court.I'm skeptical if this place has insurance and a business license. Buyer beware!
The Saeik
8 months ago
Best service I've ever had and he was very kindService: Steering & suspension repairService: Steering & suspension repair
Hijinio Duran
a year ago
The work Is Great..done before you know it been coming here for years much love and respect..Very Good Job ...
Robert picazo
a year ago
Roberto is nice and very knowledgeable, he fix my car quick.
Andres Montoya
2 years ago
Best mechanic shop took my car and it's ready like he said great job Robert and victor
George Nevarez
2 years ago
They Always Do Great Work and Don't Bend you Over in Price. Like Some Young Kid that Goes Mobile in Town. And Doesn't Have. A Clue on What he is Doing. .
Amanda Vasquez
5 years ago
Always works on my vehicles and does an amazing job n super fast!! Definitely recommend him to everyone I know!
Maria Ramirez
2 years ago
They did a good job on my car, I will always go and do more maintenance on my,when needed. Thank you, victor.
Kelly Ahrendes
6 years ago
They do good work. They don't gouge you either. And if they can't help you, they recommend someone who can. Old school mechanic at its best.
Lasandra LaFrance
8 years ago
I'm very happy with there service. I was able to get something done withing 20 mins of the 30 they quoted me. I would definetly come back
josh holliday
7 years ago
Traveling through the area, they were about to close shop, but drove to meet us, quickly and professionally diagnosed the problem. Very friebdly and accomidating. These people are amazing!!!
Daniel Ledbetter
6 years ago
I took my vehicle in to get the plugs and plug wires replaced. Found out after I paid and got it back that neither the plugs or wires got replaced. Plus there's no receipts or book keeping of any kind so I can't even argue the charges. This place will take advantage of you if they think they will get away with it.
stevanoish
a year ago
Quality service, honest, doesnt try to sell you things you dont need.
The Junior League of Las Cruces Las Cruces
9 years ago
Victor and his crew replace our 2004 Sport trac's transmission!! They were fast and did a great job!!!
Evangelina Flores
6 years ago
Fast service ,excellent work, great machinic crew I would refer them with a 5star rating
Mary Mastrantuono
3 years ago
Quick turn around and reasonable prices for quality work!!