AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason H Johnson
2 months ago
Cliff, one of the store managers, went above and beyond. Not only did he assist with a battery installation on a Toyota Minivan, but he made sure the electrical system was working perfectly. Highly recommend this store!

  Ethan Trujillo
2 months ago
I went with my dad to go get a part for his truck. I was very disappointed to see how the employees treat and speak to other employees, especially in front of customers. Everyone should be treated with respect.

  Kk Rose
a year ago
Clifford was most helpful in the selection of Wiper blades for my new truck.He even installed them for me. I was truly grateful! He also told me about gas and oil additives. I will continue to do business with AutoZone in Los Alamos. thanks Clifford

  Coene Schamaun
a year ago
It was sunny, but **cold**. I did not feel like having to deal with my old, failing battery. It was unreliable and had left me stranded. Went to Autozone for help. Justin C. (associate) who helped me, was so easy to speak to, courteous, and tested my old battery, and installed the new one as well. He seemed knowledgeable, and it was a relief to me to have this small repair done for me. Kudos to Autozone, and MANY THANKS to Justin!!!

  lou santoro
3 years ago
Had a question regarding battery discharging on my RV trailer, could have delayed our pending travel trip. Clifford answered the phone, after a few minutes of discussion , he invited to bring it to the parking lot for a few tests he would run. Using his own tools, he resolved the issue, refused any payment and simply said to travel safe. Excellent service when he could have taken a different tactic, but not Cliffords style. Five stars in service and friendly manner.

  Helen Clark
3 years ago
I am new to the area and had a low coolant light come on in my husband's truck. He had recently passed away so I couldn't get him to take care of it. I asked the gentleman on duty for help and he totally handled it for me. I thought a tail light was out but he double checked and they were fine. I was in and out in less than 15 minutes on Labor Day, no less! Exceptional service and reasonably priced.

  Dennis Popp
4 years ago
I came in with a battery issues that had actually caused my vehicle to shut off while driving earlier in the day. I was nervous about making it home. Cliff showed me the parts I needed and made sure everything was together and in working order before I left the parking lot. Incredible service and also just a nice guy in general.

  Leanne Arvila
3 years ago
Went in looking for a Optima RedTop battery, had the model number and part number in hand. Dealt with an older gentleman there, when I asked if he had the model number I was looking for, he just pointed me to a rack of batteries with 8 batteries behind him and says, well we have these. 4 are redtop and 4 are yellowtops. At which point, I tell him, I need this specific model number. He then goes to the rack with the batteries on it, doesn't find the model number we're looking for and then tells me nope, we don't have the battery you're looking for. So I ask him, can you order this battery? He types in "battery" into the search bar, all kinds of battery related items pop up but no batteries. He scratches his head. Then he calls the lady manager over, asks her if they can order a battery. She states "Did you type in battery on the search bar?" At this point I ask if they have a suitable yellowtop battery for my needs. The closest one we could find was $50 more than I was willing to spend. Then, I went to O'Riely's, gave the gentleman behind the counter my model number and had the exact battery I needed within 30 seconds.

  Lauren Pearce
7 years ago
Love these guys. Came in 30 minutes before close needing a replacement battery (had jumped the car and driven straight to the store). They replaced it in the cold, rain, and dark, and even replaced a blinker that was out while they were at it. Tried to tip and employee refused, so I figured a great review was the next best thing.

  Jacob Mccallum-clark
3 years ago
I went in to buy a new battery for my F150 and received excellent service. Clifford was extremely helpful and even came out and installed the new batter for me, and took the old core. In and out the door in under 15 minutes.

  Bob Todd
3 years ago
Lilliana was great! I couldn t find a certain optima battery I needed for a project, she was quick and precise, knew exactly what I was looking for. With over a decade and a half in parts sales, I d say she s got it nailed. Anyone who says these guys don t know what they re doing are liars. Thanks Cliff and Lilliana!!!

  Michael Meier
3 years ago
I bought a replacement battery at the Los Alamos Autozone today. Casey sold it to me, and volunteered to "help" install it. Well, I stood back, and he did the whole job in a very professional and helpful manner. To say nothing of friendly! I'm now a loyal Autozone customer.

  darlene johnson
5 years ago
I needed a new battery, Clifford checked it and put it in my car. It is not an easy task on these new cars. Timothy sold me the battery, they both have great customer service skills. Great job.

  Denise Romero
a year ago
We always get great service whenever we need help. I highly recommend getting car parts here.

  bill palmer
3 years ago
I was driving down from Jemez springs to Los Alamos when my 2001 astro van starting over heating. When I got into town I turned into a strip mall and there was a auto zone. I told the guy what was going on and he said it was my thermostat . He found the one I needed. I was out looking at the motor and he realized I had no idea what to do. He jumped right in and changed it for me. I would still be there if it wasn't for Clifford. Best service I ever had! Thanks big time, Clifford!

  Fred Provence
3 years ago
Just left Auto Zone in Los Alamos, N.M. We had a dead battery on a Sunday with no repair shops open. A pair of girls (good Samaritans) gave me a ride to the Auto Zone in Los Alamos. Lili let me take their charger pack and we just got the van started. We drove back to Auto Zone, they did a diagnostic on the key fob and battery. Cliff installed a brand new battery very quickly and professionally. Our vacation was saved!! Many thanks to Lili and Cliff for their help, we really were in a jam!

  Chris Luchini
5 years ago
This is a pretty good auto parts store one of the two good ones here in town. they're a chain and they can get most anything you need delivered within a day or two but they don't have it on the shelves.I'm not a fan of rewards programs, and AutoZone does have one which is generous but has some pretty strict daily limits to qualify. So one thing I wish they would change

  Shawn McWhorter
3 years ago
Johnny, Cliff, and Steve are top notch CAR GUYS! They know the language us car guys speak and are very insightful to customers needs. Great bunch in Los Alamos!

  Isabelle Herde
6 years ago
Showed up early this morning to the autozone as distressed millennials. Our engine had overheated and the handsome young man Diego came to our aid. He swiftly directed us to the resources and antifreeze we needed. He then proceeded to diagnosis our car problem. Like the volcanic mountains around us he stoically and beautifully resolved our issue. We thought we were going to be stranded or need a new engine. We will never forget you Diego thank you.Very professional and patient. We really appreciate y'alls help.

  Brian McCool
a year ago
Clifford is a rock star with the cars! Los Alamos is lucky to have this store with the staff they have there!

  Clifford F
3 years ago
Very nice and knowledgeable group of individuals working at this particular AutoZone. I've generally been impressed with their professionalism as well as their willingness to help when needed. Great job guys!

  MMM
3 years ago
I had a burnt headlight and Clifford changed it for me, and he showed me how to do it step by step for future reference! Really recommend this place for small repairs at great prices. Saved me from having to be haggled by a mechanic.

  PerC Wells
2 years ago
This is in no way meant for the local chain Autozone as a business continues to become more and more hungry. Forget the fact they are an all in one shop, and in the converse anyone with a slight familiarity with the magnifying glass can do the job of the personnel on site Forget the fact any time I go in I know EXACTLY what I need and I pay a PREMIUM for said ability But let s go ahead and mention the lack of value on anything worth investing in unless you decide to change your oil every 1000 miles The fact you treat your points system as an inherent joyous achievement, when you continue to add stipulations so far fetched that IF I were to adhere, my future generations would come to you doing what was wrong Any of the above should bring the search for answers, or at least questions .

  Ricardo Peregrina
2 years ago
So, I left my keys inside of my rental car today and after waiting two hours for the towing truck to show up and it never did, I ve decided to walk to Autozone and ask for tools or some type of help and I got it, Clifford came to the rescue, he went home in White Rock to get his tools, came back and help me open my car, I am so thankful to him and this is one of the beauties to be in a small town, people still care for each other, Cliff, thank you once again!!

  Andrew G
2 years ago
Very friendly staff and wonderful service. One of the best AutoZones I ve been to. Highly recommend this for auto parts in town.

  Maria Torres
a year ago
Thank you Harold for all your help ! Appreciate it so much !Besides helping me, the store is extremely clean and organized .

  Gilbert Lopez
3 years ago
Hadn't been to this Auto Zone awhile but not a bad place quite not to many people . Service was day and good no complaints. Ill be going back.

  Amanda Cobucci
2 years ago
Went in last night looking for a specific part. Staff was super helpful and friendly. Would certainly return for the next project.

  OatmealedKoala
3 years ago
Bought and replaced two different starters one for my 98 grand cherokee and one on my friends 02 pontiac in a single day each

  Sara Tafoya
3 years ago
Lilliana is the best person to do business with - she is very caring and friendly and is very knowledgeable about her work and I highly recommend her help.