Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sue Waterbury
a month ago
Auto doc is the best mechanic shop in Los Alamos. Bryan and his staff are always willing to help us with whatever we need. We trust them to take care of vehicles exclusively. We have recommended Auto Doc to all who ask. Thanks guys! Keep up the good work!
Chad Lauritzen
a week ago
Took my Outback in for an oil change and tire rotation and they also checked both Air filters and replaced them, added a gallon of washer fluid, cleaned my battery terminals, tested the battery and gave me a quote for replacement with no labor charge. For full service, totally recommend Brian and his team!!!
A I
a month ago
Very happy with my visit. I d been trying for a month to get my car worked on - various obstacles got in the way. This was my fourth appointment (not with AutoDoc, just in general, including a dealership). Had a check engine light on, low tire pressure, needed an oil change and was white knuckle driving from Taos to Los Alamos hoping nothing went wrong before I got there. The guys were great! All I needed, ultimately, was the oil change, replacement gas cap, and new tires. They checked half a dozen other things I didn t even anticipate, and gave me a full diagnostic of what was needed or what I should know about my car. Gave me info on when I might need brakes done. There was zero sense of being roped in to anything I didn t need. And the price floored me. I expected it to be much higher. Also - everything was done in about an hour. Very happy and way more relaxed than I expected. HIGHLY recommend.
Robert McAtee
2 months ago
I have consistently received excellent service at Autodoc. Their communication is excellent. They have been able to successfully diagnose and repair my vehicle on every occasion. They have been upfront and honest about what repairs are needed and whether they think the repairs should truly be completed. We will definitely continue to bring our vehicles to Autodoc.
Harry
a week ago
They fit me in their schedule the next day for brakes and rotors because I had hardly any inside pads left and thought my safety was in jeopardy. If you need brakes, go to these guys, especially if you have a premium or import vehicle!
David Maes
a month ago
Brian is amazing, honest, good dependable work all in the same day! World of difference to use your brakes and they work properly, correct! Thank you Brian and your mechanics! Recommend highly!
Chungu Sellers
a month ago
For a first time customer, I received exceptional customer service. I would recommend Auto Doc to anyone that need reliable service performed on their cars. This definitely won't be the last time I 'll take my car for any type of service.
Jonas Bain
2 months ago
I have been going to auto doc for years. Always a fair price and always an honest description of what is going on with my vehicles. Highly recommend for Los Alamos residents. What a small gem in our tiny town.
Cyndi W
a month ago
They always get my vehicles running again, even when it is a diagnostically difficult problem. They are trustworthy and friendly, too. I also feel like I am treated fairly with pricing.
Jenny & Jason Palmer
2 months ago
I took my truck to them with some fuel and 4x4 issues. They gave me the quotes which came out a bit higher than I expected. So I asked them to fix only the fuel issues. When I got the bill they had fixed both to which I was annoyed because it went significantly beyond what I had budgeted for truck repairs. When I went to pick up my truck I told them the situation and that I was upset, but I was fully prepared to pay them for their efforts. During the conversation I told him what my budget had been for truck repairs and he offered to make my bill match as they accidentally did the 4x4 when I asked them not to. I think that was a very good and honorable thing to do. I will be returning for future repairs.
Elizabeth Diaz
2 months ago
Awesome service. We are new to town the alternator went out, we were thinking it was going to take a week even if we took it to Santa Fe. We got it back in less than two days.
Jared Krupp
5 months ago
These guys are the best. Honest,fair prices, great service. They have been taking care of my car needs for the last couple of years, and I couldn't be happier.Service: Steering & suspension repairService: Steering & suspension repair
David Parsons
2 months ago
I took my minivan in late one afternoon to get new rotors. It was ready by 9:30am the next morning. Way to go Marty!
Dant� Herrera
2 months ago
Best experience i've had getting an oil change. Nice people, fast and reasonable price. Cant ask for more than that.
Johanna Boudreau
2 months ago
When my vehicle got stuck they towed me out. They got the job done quickly and they were very helpful with my insurance claim!
Rheta Moazzami
2 months ago
I appreciated Auto Doc's prompt taking care of my car. They feel more like family than car repairers.
Jeff Mason
9 months ago
I had car trouble while passing through Los Alamos and limped in to AutoDoc. Brian and the others were sympathetic to my tough spot and helped me with a quick, fair priced, first rate repair. These are good people here!
R Jack
3 weeks ago
Excellent price, length of work, prompt notification when vehicle is complete, quality of work so far is great.
Jeremy Neal
9 months ago
I needed to get some work (rear brakes, differential service, oil leak) done on my Subaru and called a bunch of places in Los Alamos. Everyone was offering pretty similar prices for the work but I chose to go with AutoDoc because Marty seemed super nice on the phone when I called about getting the appointment. My wife brought the car in and the work was completed without any hassle or "up-sells". They came in under the estimate and even pressure washed out my engine compartment to help find the leak. The car seems to be running and stopping much better now. Highly recommend AutoDoc.
Steve Hudson
11 months ago
Honest as the day is long. Being from out of state and needed some maintenance performed on my vehicle. Marty worked me into his schedule and completed the necessary repairs all at a fair price!!! Could not be happier with their service!!! Highly recommended!!!
Ingrid Heimbigner
2 months ago
Wonderful customer service. Was able to work on my car the next day.
Macauley Locke
a year ago
I unfortunately hit my passenger side wheel and thought I'd done some serious damage. These guys got me fit in at their earliest convenience and assessed the damage. I was lucky and they realigned my tyres and even diagnosed my power steering pump and fixed the cause which a previous mechanic claimed to be shot.Thanks for the great service I would recommend them.
Desy RK
a year ago
If I could give them 10 stars I would. Every person I encountered was great, super friendly, and they were fast. I was only in the shop maybe 20 minutes. I highly highly recommend and I will be coming back here for my bi-yearly checkups.The ONLY ding is that the shop is kind of hard to find. But once you're there, everything is fantastic.Service: Tires
Anna Dillane
2 months ago
What a local gem! Brian and his crew always take such good care of me and my car!
Clay Moseley
3 months ago
Awesome service as usual. It's great to have a local shop with integrity and great customer service.
Jean
10 months ago
Updated experiences; see below***Visit 1.My car stopped working unexpectedly. It took a couple weeks to get the car worked on but im guessing it was due to having to ship parts in beforehand. But, nonetheless they replaced my water pump and the serpentine belt and when I got my car back, it not only worked but it seemed like it had a little more pep than it had prior. I'm so happy to have my vehicle back and working again!As for cost, it was cheaper than two other places in town and the work they did was of superior quality as far as I'm concerned! Highly recommended. <-- Original post with 5 stars-----------------------------------***Update: I brought my car in to be worked on two additional times after the first comment. However, I am sad to say both the 2nd and 3rd visit weren't up to par. They must have had to take the dash off while it was there because when I got it back, one of the smaller panels in the center portion, below the heat/cooling dials, that panel was left off and it was lying on my passenger seat. While it wasn't hard to snap on myself, I figured they would have put it back on. Small mistake.Also during this visit, I had requested they replace the right turn signal bulb and it not only wasn't completed, but also they ended up replacing a still-working regular headlight bulb instead.-----------------------------------The 3rd visit was just silly. I wanted my defrost control on the dash to work again (I'm told there is a lever that comes loose inside from the mechanism when I spin the dial on the dash from starting with heat and spinning over to defrost.Thankfully, they did get that working again! But then a couple days after I got it back, I went to use the windshield sprayer to clean off my windshield, but it no longer works. Someone else looked at it and said there is some simple tubing that was sliced and that's why liquid wasn't spraying even though the container was full with fluid. Again, relatively easy fix, but what an inconvenience. Plus, I look like a total dork sticking my arm out the window and reaching around to the front, spraying my little spray bottle of window cleaner onto my windshield in order to get it clean. Oyy vey not cool.----------------------------------Conclusion:Now my car will be taken elsewhere to be worked on. Sorry guys, the first time went well but I'm not thrilled with your services anymore.
Bruce Calkins
5 months ago
Marty is a meticulous mechanic and although the repair took longer than expected it was done well and solved the problem.
Sean Leffler
a month ago
Quick, honest, helpful. Trust them with my car/life.
Kati Seitz
11 months ago
Employees were very kind and professional. They even offered to perform my oil change while I waited due to unexpected snow fall. Will definitely continue to use them.Service: Oil changeService: Oil change
fullMETAL BaSiLiSk
a year ago
I drive a 2018 Subaru STI, I probably have an unhealthy attachment to my car, I don't like taking it places for services, but when i lack the expertise or the skills, these guys are my first choice. I will gladly drive from Santa Fe up here to Los Alamos to have them work on my car. Their work is great, their prices are great, just honest straight-shooting people.Services: Tires, Steering & suspension repair, Wheel alignment, Brakes, Oil change