Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Skarlet
a month ago
My mother went here this morning and she told them about her tire pressure sensor fault light being on and they looked at her tires and straight up told her that her rims are broken and scratched the tires and told her that no one is going to be able to fix the situation. but we went somewhere else and they told us that nothing is wrong with the rims and that the tires are slightly scratched on the actual tire.

  John Manford
4 months ago
Crazy as it sounds the dealer wanted ~$359 for an oil change. Walmart not so much, good service at a fair price! Jeben, thanks for a job well done at the Alamogordo location.

  Janice Blue
9 months ago
So about Walmart and ordering online. I ordered 3 tires on a Thursday and scheduled installation on the following Saturday. I never received an email but said they would be ready for Saturday. So Saturday I get a notice to bring my car in through message so I get down there 2 o clock and they couldn t find but two tires. It took them about 45 minutes they looked everywhere and they said it was coming from Fort Worth Texas FedEx and it should be there the next day or the following day, so they went ahead and put the two tires on all three tires were coming from the same place but they all three shipped separately that doesn t make any sense so the car is in the shop getting repairs and so I asked him if they would hold the tire for me so then I got a notice that the tire was there and it s just a big mess today. I look at my bank account and they have put the amount for 1 tire on my account, but it wasn t credited to my balance. They sent the manager to talk to me on that Saturday. His name was Jesus. He was extremely polite very apologetic and he offered me a $20 gift card plus the warranty on the tire which I thought was very nice so if you re in dire need of tires, you might want to reconsider ordering online For Walmart tires.

  Rashaan Pacheco
a year ago
I was helped very quickly and greeting with friendly auto staff members. I just needed a battery replacement that was within warranty, and they staff happily helped me out. The transaction needed a manager to approve the exchange since I didn't have my receipt from 3 years ago. Carmen was helping me out and called for a manager to come to the auto center more than four times and took 9 to 10 minutes for anyone to show up. When someone did show up, his name was robert, he was only three aisles away from where I was but apparently cannot be bothered by Carmen paging him or any other manager that was in the same area. This is exactly why I don't shop at any Walmart stores.

  Tigris Rio
3 years ago
Service was outstanding, workers worked fast and price was low, purchased 1 brand new quality tire With 1 year warranty cheaper than any other tire shop in town. Staff was extremely helpful and polite the work environment was great, and inside i was able to find and purchase oil filter and 7 quarts of high quality synthetic motor oil cheaper than any other auto part store in town. 5 stars for fast tire service, outstanding customer service, and customer convenience.

  BecKa SaVage
a year ago
They do things fast. Had both our tires in stock. Head them mounted balanced valve stems installed and ready to go in 30 mins. Can't complain about that!

  Velia Marquez
a year ago
I had an oil change in my car yesterday, they didn't tighten the bolts on the metal cover after being done, bolts and cover fell today while driving on I-25 to Albuquerque. Quite shaken by the situation. Still calling them trying to have someone be responsible for the damages, no one is answering the phone.

  Berenice Lopez
2 years ago
I had a wonderful experience here. I got an oil change. Customer service was extremely kind and answered all my questions professionally. Everyone was very attentive and got my oil change done efficiently. Would definitely come back here again!Service: Oil changeService: Oil change

  Carmelita Castillo
a year ago
I was craving a Navajo Taco with green Chile. So I ordered one and I kept my comments to myself until I left. It was definitely not looking like a Navajo Taco. The beans were so undercooked also. I'll never eat there again. It's a simple enough dish.

  Petra Delaney-Papan
a year ago
The Walton Auto Care Center in Las Cruces is awesome !! Chris, Kat and Ray did an excellent job when I needed a couple new tires! Great customer service!

  John Thompson
2 years ago
The experience was awesome they did a great job I am extremely happy and will definitely be back when it's time to do the oil change again. Kenny was very knowledgeable about what needed to be done and very helpful

  R. Helm
5 years ago
I bought a battery back in March from them and when I went to the dealership a month later for oil change they told me I had a bad battery. I went to Auto Zone for a second opinion and they told me same thing. When I went back they tried telling me the battery was fine. I get the feeling they won't replace it and honor the warranty. I'm reluctant to go back. Please save yourself the trouble and don't go here. Sometimes it's best left to people who actual know what they are doing :(

  Erick Draayer
3 years ago
I got my oil changed here and they left the engine oil cap off. Luckily I checked it before driving away but that could have ended badly for me. The oil itself seemed kind of dirty, and the oil change only took them 15 minutes. I suspect they only changed half the oil.They didn't offer any kind of apology when I brought this to their attention. I strongly suggest you look somewhere else to get your oil changed.

  Robert A.
4 years ago
I took my car to automotive to get an oil change and the associate came out pretty quick but it was slow for them and didnt have many cars to service. But I was in and out in under 45 minutes but like I said it was slow. When they're busy I can usually expect a wait of an hour or a little more.

  Erica Eller
2 years ago
Was given a HR wait time almost 2 hrs later still here very unhappy have my whole family here waiting no one is even looking our way or even letting us know there will be a longer wait we were second in line and the have had my car sitting there while they chatted... ridiculous normally I wouldn't complain but they aren't even doing anything an it seems like they are avoiding us cu there embarrassed about the wait.

  Tobi Northcutt
6 years ago
Spare yourself the frustration and agony of dealing with any Walmart Auto Parts. The last time they changed our oil they screwed the bolt back in so tight the next time we tried to get it out the bolt was completely stripped. Walmart refused to deal with it and we had to go to Jiffy Lube. And when they changed the oil they claimed to have cleaned the interior of the car, but didn't. Then we made the mistake of buying a battery from Walmart. It was bad. They refused to exchange it and told us to go to a different Walmart, even though they just took the dead battery out of our only means of transportation. If I could rate less than one star I would.

  Cynthia Dominguez
5 years ago
I went to get an oil change on my vehicle. I waited almost two hours, then I get a call where they informed me they didn t have the filter they needed for my car! Therefore the oil was not changed and they couldn t find my keys when I went to pick up my car! They also didn t bother to apologize. Very unprofessional WALMART!!! I will NEVER give you my business ever again!!!

  Dolores DeMers
5 years ago
I had my badly deteriorated headlights restored. It took about 1.75 hours and only cost $25 + tax. They look brand new now. What a difference!

  P E
5 years ago
the service manager is a very rude and horrible person, they have no interest in helping anyone out. Waited at the desk for 10 minuets without any help while the manger was in her office just to give us a horrible attitude. We waited for 2 hours for them to fix one tire, while workers where messing around and laughing in the service area is. Horrible place, don t waste your time.

  Prisma Bencomo
5 years ago
the guy who does headlight restoration, is GREAT at what he does. I never thought my headlights could look like new again!! He did an amazing job!!

  Millie Stephenson
2 years ago
The gentleman that helped me today was most helpful after going to the Walmart on Valley where they didnt open the doors until 7:10 and then told me they couldnt change my oil.

  micheal wilson
2 years ago
Good service fast and complete. Good price but had to bring my own oil filter

  Matthew Sierra
a year ago
They said it would be 1 and a half hours for a oil change and replace a tire, it took well over 3 hours

  Randy Z
4 years ago
Have been getting my oil changes there. Quick and easy, very reasonable. Get there at 7:30 am out by 7:55.

  Linda Coshenet
4 years ago
They had reasonable prices, but I asked that they replace air filters, they only replaced cabin filter and said air filter needed to be replaced. Well, duh.

  Nancy Endy
4 years ago
Auto care workers are wonderful. Had my oil changed in a timely manner and really took care of my car

  jay Es
7 years ago
Over 2 hours for an oil change with no line. When it's done no one available at the register to pay and get my keys etc. Walmart lubes never go well.

  Tom Padilla
4 years ago
Very bad experience. After 3 times of telling the associate which tires I wanted. They put the wrong one's on. Never going there again.

  Joshua Gomez
a year ago
Always friendly and helpful as they get the job done.

  Zane Ryan
2 years ago
Replaced my tires, fine work. Forgot valve stem covers. oh well.