Casa Autoplex Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  PolyMath
2 years ago
I took my 2015 Ford F150 there for major body work and it took them only 4 days to finish. Fast and reliable service, and excellent body work. My truck came out brand new. They even put effort in detailing your truck before you pick it up. Great job to the bodyshop writers and the bodyshop workers.

  Albert Lamboy
3 years ago
Worst customer service I've experienced with a body shop. New Accord was in for a "We Owe" service because the paint had imperfections from running it through the carwash so many times. Receptionist was very rude over the phone, had no customer service skills at all, and was firm that I bring the car in on Monday or Tuesday because it would take a while for my car. I dropped it off Monday, and then they called me Tuesday saying it was ready for pick up. When I showed up Tuesday there was wax residue left all over the car and they managed to scratch one of the door trims. ZERO attention to detail with this shop. Now that's two days taken away from work because I couldn't drop it off any other day per the receptionist and now I have to wait till Saturday because of the door trim. The only saving grace in this situation is the understanding of the sales rep and the shop manager. Find another place to take your car!

  Hunter Labrador
5 years ago
I would recommend this shop to everyone, the guy that run the body shop his name is Rob, I had some work done on my truck and job was done great. Rob kept me updated on a regular basis and made the process easy. Getting work done at a body shop can be a pain because in today s society seems everyone wants their car now and the crew can only do so much in a day, well I for one was thankful for Rob and his crew. Keep up the great work!

  Roger Rubio
9 years ago
I took my brand new vehicle in that was two weeks old after it was in an accident.To give you an idea of the scope of work needed. My passenger side door was damaged and needed to be replaced.Long story short, I have been there 5 times after the repairs were done because of the astonishing poor job they did. A year and half after I am still having to deal with them.The door was left uneven with the frame of my car. I took it in 3 times for this issue alone I probably could have fixed this myself but preferred not to tamper with it.Bolts were left loose inside my door and after 2-3 months my door rattled and window was not working properly.To give you an idea of the workmanship there, they couldn't even put my decals on correctly. I mean decals (Stickers) Really!!?When I called to report the issues they tried to say whatever was wrong was from wear and tear. My other doors work perfectly. After taking of the panel they admitted who ever did the repairs messed up. No kidding?DO NOT TAKE YOUR VEHICLE HERE AND IF YOU DO AFTER READING THIS ENJOY DEALING WITH THE AFTERMATH.

  Javier Telles
4 years ago
I consider myself to be pretty particular on paint work (typical PIA customer). Chris took very good care of me. Yes, I had to take it back a second time, but very minor stuff I'm guessing most people wouldn't care or notice. Chris took care of me right away. In the end, I was very happy with the quality of the paint and body work.

  Steve
3 years ago
They are outrageously overpriced and took three times longer than they promised to actually fix my vehicle. My vehicle was returned to me with water spots, looking like it set out in the parking lot for a week in rain and dust before I picked it up. I will be taking my vehicle to another shop to complete the repairs.UPDATE: Your reply was 2 years late. I ended up selling the vehicle to the junkyard because I could never get it to run right after your repairs.

  Patricia Parra
2 years ago
poor costumer service from the receptionist all the way to the person that was in charge of fixing my vehiclethere was no communication the reception lady is super rude. my vehicle has been in the shop for a month and still waiting on parts . really sucks when you have a kid that needs be somewhere at a certain time and you are juggling with one car. and spouse and self work. horrible experience just wished I would have read the other bad reviews and go with that. super bad experience so farService: Body & Trim

  Anne Mullenniex
a year ago
They're very courteous and did a great job, my car looks good as new. They also communicated well.

  Joe Smith
6 years ago
Fastest check-in and check-out I've experienced in a car repair place. GEICO prepared estimate. I choose to come here. Walk-in, took paperwork, copied, returned it to me, agreed on start date. On start date they were ready for me, took key, and have my planned finish date. More damage than expected. They worked with GEICO. Pickup date needed to sign and out the door I drove. Like new. Wish the car sales process could be similar!

  Brandon Gama
5 years ago
I called to ask if they could cut and weld a replacement panel and the representative seemed clueless and told me that I need to calm down. For context this panel is nothing new and has been present for at least a year. I simply wanted to ask if it was something they did and instead I was met with rudeness and told I needed to calm down

  Mary K
2 years ago
Borman provided fast great service. Very happy with the body work they did. Would definitly recommend this shop!Service: Body & TrimService: Body & Trim

  Kathy Snow Zimmermann
2 years ago
Rob and his team are wonderful. Very focused on customer service and they do quality work!

  Colleen Partlow
2 years ago
They were friendly and helpful. My car looks great!

  C Gotti
4 years ago
I don t recommend this shop to anyone! They over sprayed the hell out of all my windows and never tightened my rear door handles

  Paul MONTES
3 years ago
Asked if they would replace a set of headlights for me.... they turned me down. Will not return there.

  Kyla Roberts
2 years ago
Poor customer service, very rude staff all around. Left because I did not want to give this place my business.

  John Wick
a year ago
I just applied for a job there

  Johnnie Otero
4 years ago
Got the repairs fixed