AutoZone Auto Parts
4.6 (53)
1203 E Lohman Ave, Las Cruces, NM 88001
(575) 259-1012
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Traci Nichols
a month ago
Chase provided incredible customer service when I came to get my battery changed. He was even patient with my young son as he asked a billion questions. I was very grateful. All around an incredible employee! I highly recommend for the amazing customer service!
Kenneth Stebler
a month ago
Aaron V and Jonathan N where is especially helpful and found all the parts I needed, efficiently, and were very, very kind. They also eagerly price matched my purchase. Thank you so much!
Kirsten P
6 months ago
They did an amazing pricematch. I was impressed by the manager she really goes her way out to give you the best price, the store is clean, everyone here is very friendly and professional.trully recomend coming here!
G S
2 months ago
This AutoZone has to be the best one in Las Cruces. The employees are welcoming, approachable, and helpful. You can tell they're real gearheads and are passionate about cars. That makes a big difference. I've had to go there a couple times to get error codes removed off my car and they were more than happy to help. They also helped with selecting parts that would work for my car, which was nice too.
Fernando Perez
5 months ago
Today I stopped by and was unsure what was going on with my car. Until sales rep Aaron came through and helped out a bunch! I left the store knowing what the issue was and it was quickly taken care of with his help.
NM Girl
5 months ago
Amanda greeted me as soon as I entered the store. She made sure that I got the right part and installed it too. Awesome customer service.
Matthew H
10 months ago
Elliot, Rocky and Rosa went above and beyond helping me get my car back on the road. The hub/ wheel bearing assembly warranty exchange should've taken an afternoon. The old race and bearing were very difficult to remove. I went to a closer store of a competitor and was offered no help. I bicycled a little further to return to AutoZone #5677 and was completely assisted. Unfortunately the replacement part was defective, making this struggle interesting. Store 5677 is My Store, and I am confident this job will be complete today, my 5th day of working on it. Thank you AutoZone and keep up the excellent service.
Daniel Galey
6 months ago
Been using this store since it opened and I have been happy with the customer service. All the employees have been more than helpful.
Diana Vazquez
a year ago
Ruben was so helpful and has outstanding customer service. He knew the problem and solved it right away. He also took a genuine interest in getting to know me as his customer. I would highly recommend him and this store to everyone.
kiryuduck
3 weeks ago
Gave great advice I will never forget!
Sergio Legarda
2 months ago
Rosa and her team are amazing, highly recommend this Autozone
Jonathan Smith
8 months ago
Rosa the manager is awesome! Great experience and highly recommend this location for knowledge and customer service.
Misty Jaime
a year ago
I went into store yesterday, ordered an alternator, guy said it s not in stock but it will be in in morning (today). Pep Boys next door was replacing it for me and noticed it was wrong alternator. So that s how I got a call from Autozone saying the wrong alternator was ordered. I couldn t get my money back right away since I used a credit card. I would have to purchase the right alternator and wait days to get my money back on credit card from wrong alternator! THEN she tried to put it on me that I GAVE wrong engine size because I asked how did the wrong alternator get ordered and she says well I don t know what engine size you gave I stopped her right there no no no you ARE NOT going to put this ON ME. That guy over there asked me about my car I gave him correct info and so HE MUST of got the wrong one. NOT MY FAULT! What if I didn t have the money to buy the other one . Their fault! They should of took the loss of waiting instead of making me buy two! I don t care if it was a credit card that s not right!
Kyle Hill
a year ago
Super clean and organized store. Helped me get the exact part I needed and even let me know about their loaner tool system, which was very helpful. 10/10 would recommend.
Rebecca Edwards
11 months ago
Rosa helped us find everything we needed to get our truck back up and running again. Awesome service!!
Micaela
3 months ago
Johnathan a great employee!! Very helpful!!
I Sport
10 months ago
Very helpful. Amanda selflessly aided me quickly and efficiently. Best location in town.
Jennifer Pape
8 months ago
The employee was amazing and went the extra mile to help me!
Gabriel Pacheco
a year ago
Rosa and Cody were excellent went above and beyond with their amazing customer service and product knowledge!
Karl Vandeventer
a year ago
Great new store convenient location.Staff knowledgeable and polite. Clean well organized.
Bj Moon
9 months ago
Alfredo H, your service with a smile and knowledgeable expertise makes this Auto zone my top pick!
John Dysart
a year ago
Above & beyond customer service in a brand spankin new store. Really nice.
Michael Gonzales
a year ago
Friendly and helpful staff. Good selection of parts.
Gloria Nelson
8 months ago
Great service very helpful crew
Geno Diaz
a year ago
Always good service. Helpful employees
David Paul
10 months ago
They usually have what I need to fix my car.
lloyd shaver
9 months ago
Nice clean store nice staff
Gino Smith
a year ago
Great place! Great people! Great purpose!
Annette Andrade
8 months ago
Always can find what I need
jorge luis linares
a year ago
WellBueno