Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Desiree Ayala
6 months ago
Quick, friendly, great service! We showed up to get an oil change on a busy Saturday morning and were done in about an hour. The staff was very helpful and knowledgeable. I wish we had one of these in my hometown!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Nomade Blanc
6 years ago
Came in needing a quick tune up, and the lot was FULL of trucks. The lady at the front desk was sweet and got me in a bay within minutes. She promised me 45 minutes in and out, I was there about 50 minutes. The gentleman taking my info was super sweet and courteous.The gentleman changing the oil was quick and efficient, using exactly the products I requested (he showed me boxes and bottles.) He let me know the concerns my vehicle had.He let me smell the windshield wiper fluid (reviews said it was something homemade.) It is in fact legitimate wiper fluid. I love how I can sit in my vehicle while they service it! No awkward moments setting next to strangers in close quarters in a waiting room.The washing bay was closed, but it was cloudy and cold, so that's fair. The price was good for the speed and service.Not five stars because it was just a normal tune up, no wash, no vacuum included. No specials or coupons. Not as bad as other reviewers have stated. I'd use them again.
Raul Reza
4 months ago
Reasonable waiting time for service. Explained all issues to me about my vehicle and offered recommendations.
chad gerle
11 months ago
This place is fantastic. Troy the manager far exceeded my expectations. My trucks serpentine belt broke and they help get it replaced quickly. If you need mechanical work done on your vehicle I would highly recommend calling them to see if the can help
Wayman Johnson
5 months ago
Went there with my ex to service her car. We had no wait. They changed the oil and checked the fluids in less than 15 minutes.
Taylor D
11 months ago
Best oil change service I ve ever used. In and out in 20 minutes. Changed all my fluids and checked everything down to my wiper blades. Awesome staff and great business
Katie Espinosa Newton
a year ago
Quick, friendly, and efficient. I have used this business for work trucks and personal vehicles for years. Many times they are extremely busy but the lines move quickly. I have never had an issue form any of the work they performed and their prices are competitive.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Clifton Keith
9 months ago
Fast and friendly service staff, they were swamped on Sat morning every bay was full even the detailed car wash bay, them folks were busy and kept up with the great attitude even though it was heating up in temperature, thank you, I recommend this place for oil change, be prepared to sit a while, but it is worth it
Rich Trout
3 months ago
Friendly customer service and a quick change on a cold Thursday in January.
Victoria Penner
a year ago
I have been going here for several years now with several different vehicles all of which this location has taken great care of me. They are patient with all my questions and they are kind. Troy has been such a help. These guys treat you like distant relatives helping each other out. Thank you O & S Quick ChangeServices: Transmission, Oil changeServices: Transmission, Oil change
Robert Glass
2 years ago
I have used this business frequently for wash and detail services in the past. Today was the first time I ve utilized their oil change service after a bad experience from the business that I formerly had my oil changes done at. Great service, competitive prices, and done in a timely manner. I ll be taking all my vehicles here from now on.Service: Oil change
Jorda Orda
2 years ago
Sometimes I think Lea County is where customer service goes to die, but not when I go to O & S. The front staff is kind and professional. The garage crew may look rough, all covered in oil, but they are helpful, they do the right thing and they go the extra mile. I have had my oil changed many places in Hobbs and this is the only one I trust. 10/10 recommend.Services: Air & cabin filter replacement, Oil change
Victoria Nava
3 years ago
Ran with my sister to have her oil changed. She brought her own oil and filter. The men worked fast and efficiently and the lady who helped us was kind as well. Would definitely recommend. Cost a little under $25
Sheri Myers
11 months ago
These guys are amazing. Friendly, quick, great price, and make sure your tires and fluids are good.
XxSubKiloDosxX
4 years ago
Got me in and out quickly. Had a full service oil change done. Due to the reviews I did a inspection once arriving home.. Everything top shape they did an excellent job and will continue to use them. Things happen this I understand.. But there are those select few of people you just cannot satisfy. Whether you give them a brick of gold or a lump of coal they still act the same. Keep up the good work and thanks very much.#HemiLife
Jason Thai
5 years ago
I used to come here all the time! I reside in Arizona and only out here for work. When it's time for me to get an oil change I would come here before making my 10hr drive to AZ. On the 28th of December I ended up getting my oil change. They were packed and busy but I still waited for about 1.5hrs. When it was my turn I drive up to the bay. The kid takes off my filter cover but I hear him struggling to get it back on but I think nothing of it. I mean... For the price I'm paying I'd expect quality service, right? Well... long story short I ended up driving 10hrs to AZ, parked my vehicle on my driveway and next morning I noticed an oil leak coming from my vehicle! I pop the hood open and my Filter cover wasn't even put back on right!! I ended up bringing it to my dealership and they told me whoever did my oil change didn't put a washer which was causing it to leak oil! So I had to pay another oil change!!!! I called and spoke to the manager of Q & S, Leslie. I told her I'd come in when get back from home time so we'll see if they do the right thing and refund me my money. Unfortunately due to this experience I don't think I can trust in their work again and won't be coming back...
Lisa
2 years ago
They do a great job. The young lady who runs the front desk is always happy to wait on you. The guys there are polite and answers any questions you may have.
Joshua
a year ago
These guys are great. They don't just change your oil. They get to know you and your vehicle. They advise you of small leaks before they get to bad. Great people! Great service! Thank you O & S.
Phoenix
4 years ago
No Quality Control!!!! Took company truck in for oil change and air filter replacement. They charged me me for the air filter and cabin filter as I requested to have changed. Got about 3 blocks down the road and had no oil pressure!! Turned around immediately and took it back. Not only did they not put oil in the truck but they neither changed the air filter or cabin filter. The gentleman behind the counter took care of it as quickly as he could thankfully. I will not be going back nor do I recommend anyone else use their service because if you read further down in the comments I am not the only customer this has happened to and it doesn t sound like the owner had any obligation to customer service... just bottom dollar!
Jeff Teeter
a year ago
Would give 5 if it wasn't for the worm under neath the truck started draining the transmission plug when I was getting oil air and fuel filters my Duramax with barley 53,000 is no where near nor did I ask for any thing to be done to my transmission but they did inform me of their mistake and didn't charge me for any transmission fluid that they had to add due to their negligence
M. Rome
3 years ago
I brought my personal pickup here and got a full service done. Along with a wash. And by far, the best I've seen my pickup look. So good, that I brought my work pickup in for service and a wash. Excellent customer service experience. And the pickup looked amazing, afterward.
Claudia Sandoval
4 years ago
Took my truck in there to get an oil change and the owner put a cap back on that was broken. Now the engine is damaged and he refused to help with the repairs. He is a liar and the most unprofessional and disrespectful person I have ever done business with. HE has no business ethic and obviously does not care about any of his customers or repeat business. From reading his reviews it is obvious that I am not the only one that has had a bad experience with this rude owner
Jonathon Rempel
a year ago
There was a line when we were there but they got to us fairly quickly and did a great job servicing our truck and customer service was great
Marcus Maldonado
4 months ago
This is the best place to spend your companies money
Robert Boynton
3 years ago
I ve been there many times. It s the home town lil secret of good service and cheap price. I go to get my trans fluid topped off n oil changed all the time. I also occasionally have them wash my cars. Overall very good serviceServices: Transmission, Oil changeServices: Transmission, Oil change
Eric Parker
a year ago
I enjoyed their service.. very polite employees... Good service.. moderate pricing..
Mary Rains
5 years ago
On September 4th, 2018 I went to O & S for a simple oil change in my 2012 Chevrolet Equinox. That was on a Tuesday and we were headed out of town on Friday to head to Fort Worth. We learned quickly that we were not going to make it as planned. Pulled over to find we had oil everywhere. All kinds of codes pulled up on the dash letting us know our oil pressure was low, and got out of the car to find it was everywhere. We were left stranded in LaMesa, about 40 minutes from home.I called O & S on Monday to let them know it was their fault. They took care of the situation and cleaned my engine and quickly returned my car to me that afternoon. But it didn t stop there.Now keep in mind, I never had 1 problem with my car in the years I had owned it. I never had 1 code come on my dash.So the next day (Tuesday) I had my check engine light come on the dash, warning me something was wrong. I would later that week and the next have several more (all different codes) come across my dash, all warning me something was wrong with my engine. Every time I would take it to O & S to let them check it because I knew it was there fault.I have never been one to blame others for my problems. I m a fix it and move on kind of girl. But I expect when someones business messes something up that that business correct the problem.Well, I would call the owner every time I would call O & S to let him know what was going on. He was very nice every time. Always kind, but shot me down every time I would mention it needed a new engine. I had 3 separate mechanics tell me my car needed a new engine. Scot refused until I had the third one tell me it needed one.3 months in to not having a car to drive, Scot (the owner of O & S) confirmed he would put an engine in it but it would have to be done at his good friends shop back in Hobbs . So we agreed and drove the car to Hobbs to drop it off at one of his buddies shop.But they decided that the car didn t need an engine and fixed a part on the engine and said it was good to go.This oil change took 5 months to fix, and he didn t even fix it correctly. I don t feel safe driving my own car. This is not how people should be treated. We were nothing but kind and forgiving through the whole process, because we understand that accidents happen. But then we hear other horror stories from others that this has happened too.This business needs to really focus when completing oil changes. Honestly, if they would slow down and pay attention this probably wouldn t have happened. Our problem was a pinched gasket. That s all. Just pay attention, and stop worrying about getting more cars in the bay so you can make more money. Slow. Down.I wouldn t give this business 1 star if I could.
reginald mcneal
10 months ago
Was quick and professional did a excellent job on the car wash as well recommended
Jeffrey Salas
5 years ago
I had my vehicle " washed " there not too long ago...... absolute worste wash job ever. Half of the front grill washed and the other half not even touched. Had some kind of greasy cleaner sprayed all over my grill guard which was quick to attract dust. The vehicle windows ( ALL OF THEM ) looked as if they were cleaned with a greasy cloth. Greasy streaks all over the windows and the sides of the white truck. Obviously do not monitor their workers or their " quality " of work. Worst wash job ever.
j haze
a year ago
Asked for regular oil gave me synthetic bill was over 100 $ was obligated to pay but not happy with service all I wanted was regular oil they pushed the synthetic on unsuspecting guests